4.5
Very Good 5057 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Romantic nooks abound, from private Jacuzzis in the suites to oceanfront infinity pools
  • The pristine beach, which is groomed daily
  • You can order up a cool tequila drink without having to leave the pool
  • Its luxurious overwater bungalows, the first in Mexico (call 1-884-622-0800 to book if not available online)

What To Know

  • WiFi is available for $10 per day
  • Pets are not allowed
  • If you’re looking for action off-site, you’ll have to drive to Playa del Carmen or Cancún

Amenities

  •  Bar
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Hotels Island Suite property Villa cottage living room home farmhouse Resort

Overview

Romantic all-suite escape with butler-serviced villas, Mexico's first overwater bungalows, and a well-combed beach in the heart of the Riviera Maya

The Lowdown

Modern minimalism abounds at this beachfront resort just north of Playa del Carmen. Each of the 72 suites and villas overlooks the ocean and features expansive living areas, elegantly appointed marble bathrooms and outdoor terraces with private plunge pools. Presidential villas come with their own private butler who arranges everything from tequila tastings to an aromatherapy treatment in one of the spa’s overwater bungalows to a moonlit dinner for two on the beach. Foodies will love the on-site market, where you can select fresh-caught fish and have it grilled right in front of you. You can laze by one of the two pools or gear up for world-class snorkeling, scuba diving, kayaking and sailing in the clear-blue Caribbean. There are four onsite restaurants, but we prefer the Mexican cuisine at Sabores, which has live opera music each week.

In the Area

On a quiet stretch of sand just 25 minutes north of Playa del Carmen, the resort is a great base for exploring Playa’s buzzing downtown and happening breach scenes. Don’t miss the shrimp tacos with the spicy verde sauce at La Floresta (between Constituentes and Juarez streets) on the southbound service road just underneath the Highway 307 bypass. For traditional Mexican, try Carboncitos (4 Norte, between 5th and 10th avenues), where the people-watching is as good as the flank steak burrito and $6 jumbo margaritas. Must-orders at the Italian-owned Piola (Calle 38 between 5th and 1st avenues) include the wood-oven pizzas and basil martinis, served in an intimate garden two blocks from the beach. A trip to the Riviera Maya is not complete without seeing the Mayan ruins of Chichen Itza, the seaside structures of Tulum and the jungle-fringed peaks of Coba. Need to escape from the sun? Book an afternoon with Protec Diving for a tour of Quintana Roo’s majestic cenotes, underwater cave systems that reach 100 to 200 feet in depth.

How to Get There

El Dorado Maroma By Karisma All Inclusive
Carretera Cancun - Tulum Km. 55.3
Playa del Carmen, CP77710 Mexico

Reviews

4.5 Very Good 5057 Reviews
Great Private Resort - Fun Beach Crew
Reviewed 2 days ago

This is a fun, relaxed resort. Lots of shade around the resort community. My room was clean and comfortable and the fridge was replenished with drinks every day. Beaches are really clean. Food has been great. Can be quiet at night if you’re looking to party. It’s an adult community but it’s definitely a more mature crowd. Perhaps it’s due to the season that that we are currently in. The workers are all friendly and greet you when walking by. The beach activity crew have been really helpful. Mimi, Jesus, Omar, Daniel, Alex, Cris, Manuel, Eli and Enrique all bring a lot of energy and excitement when you’re down on the ocean front. From helping you with your beach lounger to organizing volleyball games and planning coconut decorating activities to help you sip on your Midori Colada...they have been awesome.

Beach Activity Crew
Reviewed 2 days ago

Mom, Jesus, Omar, Daniel, Alex, Cris, Eli, Manuel and Enrique have been amazing during our stay. Today we participated in the coconut decorating and had a blast. Highly recommend participating in their activities!

The staff at this hotel are always, the best.
Reviewed 2 days ago

This is our favourite hotel of the Karisma resorts. The staff are always courteous and kind. We have the best butlers, Liz and Luis. They go beyond measure to ensure our needs are met. The entertainment staff, Mimi Jesus, Omar,Daniel, Alex and Chris, thank you! We love you! The pool bar staff, Diego and others at both pools. Renee is always there to welcome you home. He’s at Papitos now. The servers at the restaurants are terrific. Thanks also to Daniel Monroy, head butler for the welcome letter, and the continuos follow up, ensuring our needs are met and always checking in to make sure thing are going smoothly. I forgot to mention the butler Oscar, who isn’t working with us this time, but welcomed us home and checks in with us. Also Daniel from the spa, is such a sweet humble man. Last but not least Jeanette Garcia and Cesar Navarro from sales. Gracias amigos!

Awesome!
Reviewed 2 days ago

El Dorado Maroma is a stunning resort with excellent food and wonderful staff. They make every day a perfect day in this small resort. They go above and beyond to assist with whatever you may want or need. A special shout out to Janelly at Pepitos restaurant and some of the entertainment staff Omar and Mimi. Our server at Lima Limon at dinner the other night...I think his name is Manuel..was so helpful to take alot of time with us to describe the unusual dishes so we could make good choices for our fabulous meal. There are so many staff that should be named but we can't remember all the names. The Mexican restaurant staff and chef has made it our favorite! This is a perfect resort to come to for rest,relaxation and food!

2018 trip
Reviewed 3 days ago

Awesome resort, wonderful food, GREAT service! Our favorite in the Karisma Family!! Special thanks to all the people who helped make our stay wonderful: Oscar, Roberto and Zareta our butlers, Daniel, the head butler, Iselda, our housekeeper, Franco, waiter at Papitos, Enrique our beach butler, Alex and all of Member Services, and Keily from the Spa. These people worked very hard and made our stay exceptional! Until next year......😀🌴