4.5
Very Good 5144 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Romantic nooks abound, from private Jacuzzis in the suites to oceanfront infinity pools
  • The pristine beach, which is groomed daily
  • You can order up a cool tequila drink without having to leave the pool
  • Its luxurious overwater bungalows, the first in Mexico (call 1-884-622-0800 to book if not available online)

What To Know

  • WiFi is available for $10 per day
  • Pets are not allowed
  • If you’re looking for action off-site, you’ll have to drive to Playa del Carmen or Cancún

Amenities

  •  Bar
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Hotels Island Suite property Villa cottage living room home farmhouse Resort

Overview

Romantic all-suite escape with butler-serviced villas, Mexico's first overwater bungalows, and a well-combed beach in the heart of the Riviera Maya

The Lowdown

Modern minimalism abounds at this beachfront resort just north of Playa del Carmen. Each of the 72 suites and villas overlooks the ocean and features expansive living areas, elegantly appointed marble bathrooms and outdoor terraces with private plunge pools. Presidential villas come with their own private butler who arranges everything from tequila tastings to an aromatherapy treatment in one of the spa’s overwater bungalows to a moonlit dinner for two on the beach. Foodies will love the on-site market, where you can select fresh-caught fish and have it grilled right in front of you. You can laze by one of the two pools or gear up for world-class snorkeling, scuba diving, kayaking and sailing in the clear-blue Caribbean. There are four onsite restaurants, but we prefer the Mexican cuisine at Sabores, which has live opera music each week.

In the Area

On a quiet stretch of sand just 25 minutes north of Playa del Carmen, the resort is a great base for exploring Playa’s buzzing downtown and happening breach scenes. Don’t miss the shrimp tacos with the spicy verde sauce at La Floresta (between Constituentes and Juarez streets) on the southbound service road just underneath the Highway 307 bypass. For traditional Mexican, try Carboncitos (4 Norte, between 5th and 10th avenues), where the people-watching is as good as the flank steak burrito and $6 jumbo margaritas. Must-orders at the Italian-owned Piola (Calle 38 between 5th and 1st avenues) include the wood-oven pizzas and basil martinis, served in an intimate garden two blocks from the beach. A trip to the Riviera Maya is not complete without seeing the Mayan ruins of Chichen Itza, the seaside structures of Tulum and the jungle-fringed peaks of Coba. Need to escape from the sun? Book an afternoon with Protec Diving for a tour of Quintana Roo’s majestic cenotes, underwater cave systems that reach 100 to 200 feet in depth.

How to Get There

El Dorado Maroma By Karisma All Inclusive
Carretera Cancun - Tulum Km. 55.3
Playa del Carmen, CP77710 Mexico

Reviews

4.5 Very Good 5144 Reviews
Honeymooners
Reviewed 4 hours ago

We came to El Dorado Maroma for our honeymoon before Christmas for a week and have an amazing time. The resort is small which is great because it was never too crowded or noisy. We never have problem getting a cabana or lounger on the beach. The service is excellent and the food is amazing. All the restaurants are very tasty. We had a massage at the spa once and the massage therapist is great and the facility is very nice and clean. There were entertainments at night but I wouldn't say is a party sort of place. If you are looking to party, I would suggest go outside of the resort or stay elsewhere. The clienteles are leaning toward more relaxation which is what we were looking for. The water is great with patches of seaweed but overall is great. We even snorkelled a bit and found fishes around the beach area.

Loved it!
Reviewed 24 hours ago

We had such a fun time and felt so welcomed by all the staff. There were several that stood out and made the trip wonderful...Antonio on the Entertainment Team was so nice and made days on the beach a blast with volleyball and jenga. Jesus, the yoga instructor, was wonderful and put on a great yoga class for all levels. Marijo, the massage therapist, was so attentive and kind during my massage. And victor, our butler was always checking in and made our room so welcoming and cozy. We loved our stay and highly recommend. We’ll be back!

Fabulous in Every Way
Reviewed 1 day ago

El Dorado Maroma is a beautiful, small, quiet resort with a staff that is second to none. Special mentions to our fabulous butlers Victor and Ellee who took care of whatever we need and would track us down wherever we were to see if we needed anything. Also, special mentions to Amado at Lima Limon, as well as Alberto C., Elmer and Florentino; J Luis from the waitstaff; Pedro, Luis and Karen at Bar 24; and masseuses Whilmar and Eva from the spa. We also had a great time painting ceramics and wood with the help of Philippe and Leti who have amazing artistic ability. We will definitely go back!

Amazing experience, amazing staff
Reviewed 2 days ago

The turn-down service, concierge, beach butler, host/hostess, activity team, you name it, are all here to make your experience better.

I can't stress enough how every single person at El Dorado Maroma, regardless of their title or location is looking for you to have the best trip possible.

Just to give little shout outs, and I really do wish I kept better track of everyone on this trip, since each and every staff member we encountered bettered our stay. A big shout out to: Erika and Marice Jose at the Spa (totally worth going to to experience the water therapy, and the before/after); Jesus, Mimi, Omar, Alex, being a great set of people at the beach, interacting with us, asking questions of the day; Veronica proving us excellent turn-down service with lovely designs and messages; Diego, being such an entertaining and attentive server on the beach, rounding us up plenty of beer, wine, and mixed drinks; and finally our personal concierge's Dennys and Artero, who saw to it that we receive the best experience by helping us plot out our days.

Again, the above are but a few of the so many people that bettered our experience (I believe a David served us more than once at Papitos). I really wish I could give every name of who helped us out, but I would suggest if management at El Dorado Maroma reads this, just know your staff on duty from Jan 10-17, 2019, provided such a wonderful experience.

For those who have already seen many of photos online of this resort, know you're getting a smaller, more intimate, but nevertheless great experience that is completely worth your time.

Amazing Activities
Reviewed 3 days ago

Although this resort is more low key than expected the service is great. My boyfriend and I loved the daily activities, especially beach volleyball. Alex, Jesus, Omar, Mimi, Tony, and DJ Juan were so much fun and engaged all the guests in daily activities!