4.5
Very Good 5492 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Romantic nooks abound, from private Jacuzzis in the suites to oceanfront infinity pools
  • The pristine beach, which is groomed daily
  • You can order up a cool tequila drink without having to leave the pool
  • Its luxurious overwater bungalows, the first in Mexico (call 1-884-622-0800 to book if not available online)

What To Know

  • WiFi is available for $10 per day
  • Pets are not allowed
  • If you’re looking for action off-site, you’ll have to drive to Playa del Carmen or Cancún

Amenities

  •  Bar
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Hotels Island Suite property Villa cottage living room home farmhouse Resort

Overview

Romantic all-suite escape with butler-serviced villas, Mexico's first overwater bungalows, and a well-combed beach in the heart of the Riviera Maya

The Lowdown

Modern minimalism abounds at this beachfront resort just north of Playa del Carmen. Each of the 72 suites and villas overlooks the ocean and features expansive living areas, elegantly appointed marble bathrooms and outdoor terraces with private plunge pools. Presidential villas come with their own private butler who arranges everything from tequila tastings to an aromatherapy treatment in one of the spa’s overwater bungalows to a moonlit dinner for two on the beach. Foodies will love the on-site market, where you can select fresh-caught fish and have it grilled right in front of you. You can laze by one of the two pools or gear up for world-class snorkeling, scuba diving, kayaking and sailing in the clear-blue Caribbean. There are four onsite restaurants, but we prefer the Mexican cuisine at Sabores, which has live opera music each week.

In the Area

On a quiet stretch of sand just 25 minutes north of Playa del Carmen, the resort is a great base for exploring Playa’s buzzing downtown and happening breach scenes. Don’t miss the shrimp tacos with the spicy verde sauce at La Floresta (between Constituentes and Juarez streets) on the southbound service road just underneath the Highway 307 bypass. For traditional Mexican, try Carboncitos (4 Norte, between 5th and 10th avenues), where the people-watching is as good as the flank steak burrito and $6 jumbo margaritas. Must-orders at the Italian-owned Piola (Calle 38 between 5th and 1st avenues) include the wood-oven pizzas and basil martinis, served in an intimate garden two blocks from the beach. A trip to the Riviera Maya is not complete without seeing the Mayan ruins of Chichen Itza, the seaside structures of Tulum and the jungle-fringed peaks of Coba. Need to escape from the sun? Book an afternoon with Protec Diving for a tour of Quintana Roo’s majestic cenotes, underwater cave systems that reach 100 to 200 feet in depth.

How to Get There

El Dorado Maroma By Karisma All Inclusive
Carretera Cancun - Tulum Km. 55.3
Playa del Carmen, CP77710 Mexico

Reviews

4.5 Very Good 5492 Reviews
Great entertainment staff
Reviewed 13 hours ago

Currently in the middle of a week long trip, but wanted to give a shout out to the entertainment staff first. Ruben, Alex, Omar, DJ, Cristina, and Oscar have been great! Whether it’s facilitating agame of volleyball, recruiting for morning yoga, salsa dance lessons, trivia by the pool, or simply setting up beach chairs they make it truly a great experience. Oscar is in his first week and he’s definitely made for this job!

Long Time Eldorado Royale Guest, first time at Moroma
Reviewed 15 hours ago

We are finishing up the last day of an excellent four day trip. The rec staff (Alex, Omar, Oscar, & Rueben) have made our trip! We come to drink, eat, and play volleyball. They have done a great job keeping the games fun.

Versus Royale, the property is much smaller (could be positive, could be negative). The beach is nicer and bigger, definitely positive. The beach is also much harder packed. We have been able to wear shoes while playing volleyball which helps with tender feet.

Like Royale, the service has been outstanding all around. The lower level member rooms are a little bit bigger than those at Royale. We have a swim up right by the pool which had been nice.

Getting around the property is easy because of the size, but there is no direct route anywhere.

We are headed back to Royale in July, but not sure which one we will book again after that.

Outstanding Service
Reviewed 1 day ago

Spent 9 nights in the Palafitos, over-water bungalows at El Dorado Maroma for my husbands 50th and it was one of the best vacations! From the accommodations in the Palafitos, to the entire staff who made us feel special, it was the perfect place to celebrate
Our butlers, Mauricio and Tomas could not have done more for us. And Daisy at the beach was such a pleasure. These people work their butts off every single day to make sure you are enjoying your stay and feel pampered.
Sayid from the Naay Spa was super helpful and our therapists Isabel and Elane gave us unbelievable treatments! But it was Daniel, by the pool, who got us to go to the spa.
Christina, the entertainer at the pool was hysterical! She really made the afternoons by the pool fun.
Amado, our waiter at the Palafitos restaurant always went out of his way for us and Naomi, who did our turn down service was excellent.
We didnt make it to all the restaurants but the food was great with plenty of options

Excellent
Reviewed 3 days ago

My wife and I just spent 4 wonderful days/nights at El Dorado Maroma. This is a quaint, small resort which boasts 5 gourmet restaurants. The food was the best we've had in the Caribbean. The appearance of the resort/grounds was impeccable and the service was superb. The staff says hello to everyone all the time. They are friendly, informative and cater to all of your requests. The SPA was an excellent experience at a reasonable price. The rooms are very large and comfortable. We want to say thank you to the STAFF and administration for a wonderful experience.

Recreation Crew World Class
Reviewed 3 days ago

Alex, Enrique, and Omar are all world class volleyball players. They are super fun and willing to play in any condition. Very fun and great players. So nice to new players and willing to help in any way. So much fun! Highly recommend any sports with these guys they can make anything fun :)