4.5
Very Good 5314 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Romantic nooks abound, from private Jacuzzis in the suites to oceanfront infinity pools
  • The pristine beach, which is groomed daily
  • You can order up a cool tequila drink without having to leave the pool
  • Its luxurious overwater bungalows, the first in Mexico (call 1-884-622-0800 to book if not available online)

What To Know

  • WiFi is available for $10 per day
  • Pets are not allowed
  • If you’re looking for action off-site, you’ll have to drive to Playa del Carmen or Cancún

Amenities

  •  Bar
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Hotels Island Suite property Villa cottage living room home farmhouse Resort

Overview

Romantic all-suite escape with butler-serviced villas, Mexico's first overwater bungalows, and a well-combed beach in the heart of the Riviera Maya

The Lowdown

Modern minimalism abounds at this beachfront resort just north of Playa del Carmen. Each of the 72 suites and villas overlooks the ocean and features expansive living areas, elegantly appointed marble bathrooms and outdoor terraces with private plunge pools. Presidential villas come with their own private butler who arranges everything from tequila tastings to an aromatherapy treatment in one of the spa’s overwater bungalows to a moonlit dinner for two on the beach. Foodies will love the on-site market, where you can select fresh-caught fish and have it grilled right in front of you. You can laze by one of the two pools or gear up for world-class snorkeling, scuba diving, kayaking and sailing in the clear-blue Caribbean. There are four onsite restaurants, but we prefer the Mexican cuisine at Sabores, which has live opera music each week.

In the Area

On a quiet stretch of sand just 25 minutes north of Playa del Carmen, the resort is a great base for exploring Playa’s buzzing downtown and happening breach scenes. Don’t miss the shrimp tacos with the spicy verde sauce at La Floresta (between Constituentes and Juarez streets) on the southbound service road just underneath the Highway 307 bypass. For traditional Mexican, try Carboncitos (4 Norte, between 5th and 10th avenues), where the people-watching is as good as the flank steak burrito and $6 jumbo margaritas. Must-orders at the Italian-owned Piola (Calle 38 between 5th and 1st avenues) include the wood-oven pizzas and basil martinis, served in an intimate garden two blocks from the beach. A trip to the Riviera Maya is not complete without seeing the Mayan ruins of Chichen Itza, the seaside structures of Tulum and the jungle-fringed peaks of Coba. Need to escape from the sun? Book an afternoon with Protec Diving for a tour of Quintana Roo’s majestic cenotes, underwater cave systems that reach 100 to 200 feet in depth.

How to Get There

El Dorado Maroma By Karisma All Inclusive
Carretera Cancun - Tulum Km. 55.3
Playa del Carmen, CP77710 Mexico

Reviews

4.5 Very Good 5314 Reviews
Wayde & Debbie Witiuk
Reviewed 21 hours ago

Exotic Members , third time to Maroma . First two vacations as non members , the first vacation was 7 days , 2nd was 11 days - this last one was two fantastic weeks . Hard to believe that each time just keeps getting better. This resort to us is very special as we are welcomed back as family - as Rene would say " welcome home ! " . The service is excellent , pleasure being a guest . Everyone is so friendly , accommodating , ensure that we are satisfied in every way . The food is more than fantastic , the Japanese is the best sushi anywhere ! We try to go to every restaurant to enjoy all there is they offer , Brenda keeps us coming back as Kyiko is ten out of ten .Delly , Sergio , Martiniamo = excellence !The Mio has been renovated since our last trip and the quality is even better . Augustine has his magic of wine pairing to tequila sampling , making the experience even better . Rene , Diago, with their fantastic drinks . Alex , Omar , Jesus and Ruben keep you entertained in comfort & style . They exceed in every aspect , ensuring that fun is had by everyone , even if you are a spectator , it's entertainment , especially the pool volleyball . Of course after a few games , everyone gladly swims up to Rene's to quench our thirst after so much fun . After supper , going to bar 24 for a few cocktails , relax , meet new friends is made possible by Pedro Luis and Anselmo as their experience shines . The entertainment in the evenings is allways a pleasure . Singers at bar 24 , on the beach for either fire dancers and other beach evening singers . There is allways Ricks bar - , the new Ricks bar ,,, WOW ! So much fun in comfort !
Then there is the room staff , Isabel kept our room in perfect order , with an added touch every night. The cleanliness of the entire grounds is outstanding , always attention to small details . Planing the next vacation , has to be at least two week, with the friends we have met at Maroma . Can't wait to be in paradise again .

Another successful visit
Reviewed 1 day ago

Truly enjoyed or vacation, as always the amazing staff made us feel at home. I want to give a special shout out to my friends on the entertainment staff (Alex, Jesus, Omar, Christina) the awesome beach butlers (Manuel, Eli, Enrique) Carlos, Pedro, Karen, Brenda, David, Julius, and the entire staff of this wonderful resort. We can’t wait for or next visit!!!!!

Great hotel
Reviewed 2 days ago

We stayed a week at this hotel and we really enjoyed it.
The food is great, however I missed fish and seafood for lunch!
The service in the restaurants could approve a bit.

The location at the beach was great, as was the beach!

Jesús and Omar are doing a great job at the aqua fitness!

Regards Iréne and Peter

Small, but mighty! This resort is a bit smaller than the other Karisma resorts, but they do an impeccable job!
Reviewed 2 days ago

Fernanda, Maria, Ele and Roberto took great care of everything. Carlos and Omar are the best bartenders, too. You must go! The most beautiful beach ever, and Lima Limon is the greatest secret on site.

One of Karisma’s Best
Reviewed 2 days ago

This is a great intimate resort on a world class beach. Restaurants are all good, but we think the Asian is the best. House wines are OK but if you can splurge a bit it is worth the extended wine list-especially if you are a member with at least a 20% discount. Our suite in building 12 was huge and on the top floor for an incredible view out our patio of the sea and out the second living room to the endless mangroves stretching as far as the eye could see. Service from checkin to butlers to room maids was almost wonderful (a few glitches here and there-nothing major.) Would we come back and recommend it to others-without question “YES.”