98%
Members Recommend
5.0
Excellent 2591 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Romantic dinners for two onboard the hotel’s dining boat
  • Playing the Greg Norman-designed El Camaleon, a PGA championship course, which includes navigating over a cenote
  • Unlike many high-end resorts, this one is very child-friendly and has its own kids club

What To Know

  • Meals and drinks can be expensive
  • Some villas are farther removed from the beach than others—though golf carts and bicycles (two per villa) are provided for zipping around the resort
  • Private group dinners can be arranged and are held in the hotel’s wine cellar

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property home bathroom Suite restaurant swimming pool living room Bar

Overview

Romantic, all-villa resort on the Playa del Carmen with countless private pools, an 18-hole golf course, and a stellar spa

The Lowdown

It’s hard to find anything missing from this enormous five-star resort, which sits on a stunning stretch of beach on Mexico’s Playa del Carmen and whose 118 villas are interspersed with lagoons, mangrove trees, swimming pools, and tennis courts. There’s no shortage of things to do here: guests can take cooking or yoga classes, do a tequila tasting, play golf, go snorkeling, or lounge the day away in the extraordinary spa, which features a hydrothermal circuit of eight hot and cold thermal cabins and includes a “rain walk” and a dip in the “vitality pool,” along with sauna and steam rooms and locally inspired treatments like a massage using honey oil gathered from Mexican bees. The villas start at a whopping 3,000 square feet and mix Asian architecture with Mayan influences and artwork; each has its own personal heated pool, garden, an outdoor bathtub, and several private terraces (complete with hammock). Service is perfectly attentive, but never intrusive.

In the Area

From the Banyan Tree’s location on a prime stretch of beach in the Playa del Carmen community, most short excursions will be to other resorts in the area for dinner or drinks. Guests can easily travel around on the hotel-provided bikes—though renting a car might be best for venturing further afield. A 15-minute drive to the south brings you to the Centro Cultural, which hosts art exhibitions and performances that are well worth seeing. In the other direction, less than an hour’s drive toward Cancún, is the glitzy La Isla Shopping Village, home to over 150 stores arranged around small canals and bridges. The aquarium is another great stop if you’re traveling with children. Several world-class sights, like the ruins at Chichen Itza and the Yucatan cenotes, sinkholes once sacred to the Mayans where visitors can go swimming, are a few hours from the resort—the hotel can arrange trips to both.

How to Get There

Banyan Tree Mayakoba
Carretera Federal Chetumal
Playa del Carmen, 77710 Mexico

Reviews

5.0 Excellent 2591 Reviews
Errol's review
Reviewed 1 day ago

Overall great experience and excellent service! Facilities and grounds are spectacular and well maintained. Saffron is one of the best restaurants in the region. Could use some improvement in rooms, including more lighting, trash receptacles, electrical outlets, and bathrooms could use more counter space and redesigned showers to contain water.

Beautiful Property with Excellent Service
Reviewed 2 days ago

This property exceeded our expectations which were high due to the price point. Our villa was large with a private pool and hot tub which were very nice additions and increase the overall privacy of our experience. Everyone was very friendly and the overall service was spectacular. Due to the configuration of the property, everything is very private and there was never a crowd in any of the common areas. Dinner reservations are recommended at the restaurants but we never had any trouble getting the exact times that we wanted. The entire development is very large but you can call for transportation any time it is too far to walk or ride the bikes that are provided. You have access to all of the facilities in the You have access to all of the facilities in the development including those of the other four hotels that are part of Mayakoba including those of the other four hotels that are part of the development.

The golf course is beautiful and the golf center is magnificent.

We will be returning.

simply perfect
Reviewed 2 days ago

Everything was beautiful, clean. My villa was bigger than my apartment at home. The privat pool was warn and nice. I loved the way to the beach by bicycle. The staff was helpful and so nice. The food for super delicious and I loved the Maya night program also. Thank you everything!!

Ixchel Brunch Cruz was Phenomenal
Reviewed 4 days ago

We didn't stay at the hotel but booked the Ixchel brunch experience. It's so amazing and magical. You float on a boat through the mangroves with just the boat captain and chef. The setup is surprisingly private as we had the whole front of the boat to ourselves and the captain and chef were on the back part of the boat behind a partition. It's such a unique experience and worth every penny.

a resort that needs to be experienced
Reviewed 4 days ago

Our family had our daughters destination wedding at the resort with events spanning 4 days. Incredibly at the end of our stay there was not one thing we could complain about. A total first class experience with first class staff providing great service great food and extraordinary accommodations. Ranks right up there with the finest places one could possibly visit.