98%
Members Recommend
5.0
Excellent 2729 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Romantic dinners for two onboard the hotel’s dining boat
  • Playing the Greg Norman-designed El Camaleon, a PGA championship course, which includes navigating over a cenote
  • Unlike many high-end resorts, this one is very child-friendly and has its own kids club

What To Know

  • Meals and drinks can be expensive
  • Some villas are farther removed from the beach than others—though golf carts and bicycles (two per villa) are provided for zipping around the resort
  • Private group dinners can be arranged and are held in the hotel’s wine cellar

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property home bathroom Suite restaurant swimming pool living room Bar

Overview

Romantic, all-villa resort on the Playa del Carmen with countless private pools, an 18-hole golf course, and a stellar spa

The Lowdown

It’s hard to find anything missing from this enormous five-star resort, which sits on a stunning stretch of beach on Mexico’s Playa del Carmen and whose 118 villas are interspersed with lagoons, mangrove trees, swimming pools, and tennis courts. There’s no shortage of things to do here: guests can take cooking or yoga classes, do a tequila tasting, play golf, go snorkeling, or lounge the day away in the extraordinary spa, which features a hydrothermal circuit of eight hot and cold thermal cabins and includes a “rain walk” and a dip in the “vitality pool,” along with sauna and steam rooms and locally inspired treatments like a massage using honey oil gathered from Mexican bees. The villas start at a whopping 3,000 square feet and mix Asian architecture with Mayan influences and artwork; each has its own personal heated pool, garden, an outdoor bathtub, and several private terraces (complete with hammock). Service is perfectly attentive, but never intrusive.

In the Area

From the Banyan Tree’s location on a prime stretch of beach in the Playa del Carmen community, most short excursions will be to other resorts in the area for dinner or drinks. Guests can easily travel around on the hotel-provided bikes—though renting a car might be best for venturing further afield. A 15-minute drive to the south brings you to the Centro Cultural, which hosts art exhibitions and performances that are well worth seeing. In the other direction, less than an hour’s drive toward Cancún, is the glitzy La Isla Shopping Village, home to over 150 stores arranged around small canals and bridges. The aquarium is another great stop if you’re traveling with children. Several world-class sights, like the ruins at Chichen Itza and the Yucatan cenotes, sinkholes once sacred to the Mayans where visitors can go swimming, are a few hours from the resort—the hotel can arrange trips to both.

How to Get There

Banyan Tree Mayakoba
Carretera Federal Chetumal
Playa del Carmen, 77710 Mexico

Reviews

5.0 Excellent 2729 Reviews
Paradies in Mexico
Reviewed 15 hours ago

Pool Villas are incredible spacious and comfortable. Beach and golf course are in perfect condition, just a few minutes away by walking or by riding your own Villa bicycles, which by the way, are brand new.
All Restaurants on site are excellent in all ways, except the "Beef Carpaccio" at Cello Restaurant, that is not from this world, you musst try it whenever you have the chance.

Wow - is this place special
Reviewed 21 hours ago

Everything about this hotel is exquisite. The villas, the service, the beach, the facilities were all top notch. I believe this is the most dramatic and impressive resort I have ever been to. The only push back is the cost of dinner and food (in general) on the property. However, and trust me, you will not want to leave.

Superb quality. The best in the Riviera Maya
Reviewed 22 hours ago

Having been in many hotels in the region, Banyan Tree is by far of the best quality of service especially the kindess of all the staff and the quality of the property.
I strongly recomend this place to spend a great vacation with freinds and family

Amazing location and extensive resort grounds
Reviewed 4 days ago

This place is amazing. Great beach area. All rooms are villas. Staff is very attentive. Our family of fie came for Easter. Drive from Cancun airport was short and direct. We would definitely come back again.

Five star facility. Four star service.
Reviewed 4 days ago

This was my second time visiting the resort. While the resort (presentation and location) is at a level of a five star resort, there were holes in the level of service. Don’t get me wrong, the people at the resort are great and their efforts deserve a high level of praise. But I’m a believer that a five star resort/hotel should encompass a flawless experience. Without going into details, my recent stay was not a perfect experience. For the money spent, I would probably go to another resort next time.