Banyan Tree Mayakoba
What We Love
- Romantic dinners for two onboard the hotel’s dining boat
- Playing the Greg Norman-designed El Camaleon, a PGA championship course, which includes navigating over a cenote
- Unlike many high-end resorts, this one is very child-friendly and has its own kids club
What To Know
- Meals and drinks can be expensive
- Some villas are farther removed from the beach than others—though golf carts and bicycles (two per villa) are provided for zipping around the resort
- Private group dinners can be arranged and are held in the hotel’s wine cellar
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
It’s hard to find anything missing from this enormous five-star resort, which sits on a stunning stretch of beach on Mexico’s Playa del Carmen and whose 118 villas are interspersed with lagoons, mangrove trees, swimming pools, and tennis courts. There’s no shortage of things to do here: guests can take cooking or yoga classes, do a tequila tasting, play golf, go snorkeling, or lounge the day away in the extraordinary spa, which features a hydrothermal circuit of eight hot and cold thermal cabins and includes a “rain walk” and a dip in the “vitality pool,” along with sauna and steam rooms and locally inspired treatments like a massage using honey oil gathered from Mexican bees. The villas start at a whopping 3,000 square feet and mix Asian architecture with Mayan influences and artwork; each has its own personal heated pool, garden, an outdoor bathtub, and several private terraces (complete with hammock). Service is perfectly attentive, but never intrusive.
In the Area
From the Banyan Tree’s location on a prime stretch of beach in the Playa del Carmen community, most short excursions will be to other resorts in the area for dinner or drinks. Guests can easily travel around on the hotel-provided bikes—though renting a car might be best for venturing further afield. A 15-minute drive to the south brings you to the Centro Cultural, which hosts art exhibitions and performances that are well worth seeing. In the other direction, less than an hour’s drive toward Cancún, is the glitzy La Isla Shopping Village, home to over 150 stores arranged around small canals and bridges. The aquarium is another great stop if you’re traveling with children. Several world-class sights, like the ruins at Chichen Itza and the Yucatan cenotes, sinkholes once sacred to the Mayans where visitors can go swimming, are a few hours from the resort—the hotel can arrange trips to both.
How to Get There
The resort has such incredible service - in all areas, from the welcome, to the golf carts that shuttle you around the property to the cleaning crew. Everyone! We had a chef who prepared kosher food for us every night and omelets for us every morning - it made the trip 5-star. The ONE complaint I have was our Villa. There was a pool on the top floor, which was great and really private for my 4 kids, however, the rooms on the bottom floor had a moderate mildew smell. I had to keep the incense burning to cover it. We never made a fuss about it, but next time, I would have asked to be moved to a different unit. The beach experience was amazing and relaxing. We will for sure plan to go back and this time hope for a better Villa. I would recommend this resort ALL DAY especially if you keep kosher!
Villas are beautifully maintained and worth the money. Customer service is excellent. Transportation within the complex is abundant. Love the bicycles for each villa. Heated pool and jacuzzi are good. Calm and soothing birds singing all the time. Hammock is lovely - right next to the river and birds singing.
Overall great experience and excellent service! Facilities and grounds are spectacular and well maintained. Saffron is one of the best restaurants in the region. Could use some improvement in rooms, including more lighting, trash receptacles, electrical outlets, and bathrooms could use more counter space and redesigned showers to contain water.
This property exceeded our expectations which were high due to the price point. Our villa was large with a private pool and hot tub which were very nice additions and increase the overall privacy of our experience. Everyone was very friendly and the overall service was spectacular. Due to the configuration of the property, everything is very private and there was never a crowd in any of the common areas. Dinner reservations are recommended at the restaurants but we never had any trouble getting the exact times that we wanted. The entire development is very large but you can call for transportation any time it is too far to walk or ride the bikes that are provided. You have access to all of the facilities in the You have access to all of the facilities in the development including those of the other four hotels that are part of Mayakoba including those of the other four hotels that are part of the development.
The golf course is beautiful and the golf center is magnificent.
We will be returning.
Everything was beautiful, clean. My villa was bigger than my apartment at home. The privat pool was warn and nice. I loved the way to the beach by bicycle. The staff was helpful and so nice. The food for super delicious and I loved the Maya night program also. Thank you everything!!