98%
Members Recommend
5.0
Excellent 2418 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Romantic dinners for two onboard the hotel’s dining boat
  • Playing the Greg Norman-designed El Camaleon, a PGA championship course, which includes navigating over a cenote
  • Unlike many high-end resorts, this one is very child-friendly and has its own kids club

What To Know

  • Meals and drinks can be expensive
  • Some villas are farther removed from the beach than others—though golf carts and bicycles (two per villa) are provided for zipping around the resort
  • Private group dinners can be arranged and are held in the hotel’s wine cellar

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property home bathroom Suite restaurant swimming pool living room Bar

Overview

Romantic, all-villa resort on the Playa del Carmen with countless private pools, an 18-hole golf course, and a stellar spa

The Lowdown

It’s hard to find anything missing from this enormous five-star resort, which sits on a stunning stretch of beach on Mexico’s Playa del Carmen and whose 118 villas are interspersed with lagoons, mangrove trees, swimming pools, and tennis courts. There’s no shortage of things to do here: guests can take cooking or yoga classes, do a tequila tasting, play golf, go snorkeling, or lounge the day away in the extraordinary spa, which features a hydrothermal circuit of eight hot and cold thermal cabins and includes a “rain walk” and a dip in the “vitality pool,” along with sauna and steam rooms and locally inspired treatments like a massage using honey oil gathered from Mexican bees. The villas start at a whopping 3,000 square feet and mix Asian architecture with Mayan influences and artwork; each has its own personal heated pool, garden, an outdoor bathtub, and several private terraces (complete with hammock). Service is perfectly attentive, but never intrusive.

In the Area

From the Banyan Tree’s location on a prime stretch of beach in the Playa del Carmen community, most short excursions will be to other resorts in the area for dinner or drinks. Guests can easily travel around on the hotel-provided bikes—though renting a car might be best for venturing further afield. A 15-minute drive to the south brings you to the Centro Cultural, which hosts art exhibitions and performances that are well worth seeing. In the other direction, less than an hour’s drive toward Cancún, is the glitzy La Isla Shopping Village, home to over 150 stores arranged around small canals and bridges. The aquarium is another great stop if you’re traveling with children. Several world-class sights, like the ruins at Chichen Itza and the Yucatan cenotes, sinkholes once sacred to the Mayans where visitors can go swimming, are a few hours from the resort—the hotel can arrange trips to both.

How to Get There

Banyan Tree Mayakoba
Carretera Federal Chetumal
Playa del Carmen, 77710 Mexico

Reviews

5.0 Excellent 2418 Reviews
Excellent as always
Reviewed 1 day ago

Coming from an excellent weekend with the family. Even tough the property was working at very high occupancy figures, the management and well trained staff sustained the high quality service standards of the chain. Congrats!

Banyan Tree
Reviewed 2 days ago

A fantastic beach, amazing food, terrific spa, 5 star service and the villas are incredible!! This is a great beach resort for particular people who are foodies!! Huge spacious, gorgeous villas with plunge pools.

Peaceful Escape
Reviewed 3 days ago

First time to visit this beautiful and peaceful place. The food was excellent and the staff was super friendly and happy to serve. This place is very well run. The Thai massage was the best type of massage I have ever had. The 3 bedroom villa provided the perfect peaceful escape. I will definitely be coming back to Bayan Tree Mayakoba.

Beautiful and Relaxing
Reviewed 1 week ago

Beautiful grounds and relaxing atmosphere. Stayed in the 3 bedroom family villa with rooftop pool. Very spacious. We bought groceries and snacks for the week. Didn’t know beforehand that they provide complimentary water and fresh fruit daily. Nice touch. Food was delicious and on the high side but knew that it would be going in. Very friendly staff. Will make future trip.

The escape we needed!!!
Reviewed 1 week ago

Just needed a quick break and disconnect from everything that is going on today and could not have made a better choice. I wanted to go somewhere that was a hop, skip, and a jump from our home in LA, so we decided to visit Mexico. We have never been to Banyan Tree before but this will definitely not be our last stay. The attention and service we got was way above and beyond. Our little escape became an Oasis. Our Villa was spacious and felt very exclusive with our own private pool. It felt like you were the only one there even though it appeared they were very busy. We could have just stayed in our room the whole time but we also wanted to get out. The white sandy private beach should not be missed. Had the opportunity to see a big spider monkey pass through the trees...just bummed I did not have my camera. We asked the staff and I guess they are common there.

The staff answered all our needs plus had a good knowledge of the area and environment given all our inquisitive questions. I am always curious about the local culture when I go to a place I have never been. I definitely have a better view of Mexico and would suggest that anyone go there. They are some of most open and hospitable people I have ever met in my travels. Not to mention the gorgeous environment we had surrounding us. We had an incredible meal at Cello which is an Italian restaurant on property. This trip was a short but incredible. The only regret we have is that we wish we could have stayed longer. We are definitely going back. There is so much to explore there that we did not have the time to see. Thank you to the staff for making our little escape an unforgettable trip...we will be back. I never realized how much Mexico had to offer and it was so close us. I always feel that I have to fly far away to completely escape. I now know different. I also can not wait to travel to other Banyan Tree properties. I started to research them while I was there. Thank you Thank you Thank you...