98%
Members Recommend
5.0
Excellent 2764 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Romantic dinners for two onboard the hotel’s dining boat
  • Playing the Greg Norman-designed El Camaleon, a PGA championship course, which includes navigating over a cenote
  • Unlike many high-end resorts, this one is very child-friendly and has its own kids club

What To Know

  • Meals and drinks can be expensive
  • Some villas are farther removed from the beach than others—though golf carts and bicycles (two per villa) are provided for zipping around the resort
  • Private group dinners can be arranged and are held in the hotel’s wine cellar

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property home bathroom Suite restaurant swimming pool living room Bar

Overview

Romantic, all-villa resort on the Playa del Carmen with countless private pools, an 18-hole golf course, and a stellar spa

The Lowdown

It’s hard to find anything missing from this enormous five-star resort, which sits on a stunning stretch of beach on Mexico’s Playa del Carmen and whose 118 villas are interspersed with lagoons, mangrove trees, swimming pools, and tennis courts. There’s no shortage of things to do here: guests can take cooking or yoga classes, do a tequila tasting, play golf, go snorkeling, or lounge the day away in the extraordinary spa, which features a hydrothermal circuit of eight hot and cold thermal cabins and includes a “rain walk” and a dip in the “vitality pool,” along with sauna and steam rooms and locally inspired treatments like a massage using honey oil gathered from Mexican bees. The villas start at a whopping 3,000 square feet and mix Asian architecture with Mayan influences and artwork; each has its own personal heated pool, garden, an outdoor bathtub, and several private terraces (complete with hammock). Service is perfectly attentive, but never intrusive.

In the Area

From the Banyan Tree’s location on a prime stretch of beach in the Playa del Carmen community, most short excursions will be to other resorts in the area for dinner or drinks. Guests can easily travel around on the hotel-provided bikes—though renting a car might be best for venturing further afield. A 15-minute drive to the south brings you to the Centro Cultural, which hosts art exhibitions and performances that are well worth seeing. In the other direction, less than an hour’s drive toward Cancún, is the glitzy La Isla Shopping Village, home to over 150 stores arranged around small canals and bridges. The aquarium is another great stop if you’re traveling with children. Several world-class sights, like the ruins at Chichen Itza and the Yucatan cenotes, sinkholes once sacred to the Mayans where visitors can go swimming, are a few hours from the resort—the hotel can arrange trips to both.

How to Get There

Banyan Tree Mayakoba
Carretera Federal Chetumal
Playa del Carmen, 77710 Mexico

Reviews

5.0 Excellent 2764 Reviews
Amazing couples vacation
Reviewed 18 hours ago

incredible, unforgettable experience. be mindful food is expensive. saffron restaurant is a must. wear bug spray at night to guard against mosquitos. shuttle transfers between the other hotels in Mayakoba was a dream. cello restaurant okay, but expensive for that it was.

Wonderful retreat
Reviewed 22 hours ago

Beautiful relaxing setting. Food is great. Rooms are private and pool is huge with an option to heat it. Bikes provided as rooms are a ten minute bike ride to the beach or they will drive you in a boat or golf cart. Beds super comfortable.

Heaven on Earth...........Until the Beach!
Reviewed 1 day ago

The Bayan Tree property, staff, service, food, drinks, ammenities, and of course the villas may be the best in the world. However, currently the ocean an beach look nothing like the advertised photos as it is full of obtrusive seaweed. Bayan Tree is solely cleaning their part of the beach every morning, which at least makes it so you can walk in and doesn't stink. The water looked like Colorado lake water, not crystal clear as advertised.
I can not blame Bayan Tree on mother nature however I have heard other countries have figured this problem out. They are still a 6star resort through and trough and I am a Architect/Interior Designer.

The most amazing romantic and serene experience...EVER!!!
Reviewed 4 days ago

Words fall short to describe the experience of staying in the Banyan Tree. Calling it a vacation would be the biggest understatement of the year. It is simply the most amazing, romantic, peaceful, and serene experience ever.
The serenity villas are so accommodating, quiet, and private that one immediately feels at home. Add the decor, the natural scenery, the constant reminder of ancient Mayan culture that is visible throughout the resort, and the impeccable and personal service of the entire staff, and you know you are in paradise.
I would personally like to thank David (guest services) for his personal attention and service, Fatima and Xiomara (La Copa) for their attentive service, the personal conversations, and the friendship. You both will never be forgotten and are forever a part of our lives' journey!!!
Jhovanni, you are the best personal chef we have ever had the pleasure of meeting.
Miguel, Jesus...so many thanks for your constant attention to detail and your excellent service.
I hope to return very soon!!!

y.s.
Reviewed 4 days ago

banyan tree mayakoba is by far the best resort we have been to. all staff is extremely friendly and extremely helpful. the villas are clean and taken well taken care of. everyone makes you feel as if you are the only guest there! we will definitely be returning !!