98%
Members Recommend
-1.0
Terrible 463 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Romantic dinners for two onboard the hotel’s dining boat
  • Playing the Greg Norman-designed El Camaleon, a PGA championship course, which includes navigating over a cenote
  • Unlike many high-end resorts, this one is very child-friendly and has its own kids club

What To Know

  • Meals and drinks can be expensive
  • Some villas are farther removed from the beach than others—though golf carts and bicycles (two per villa) are provided for zipping around the resort
  • Private group dinners can be arranged and are held in the hotel’s wine cellar

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property home bathroom Suite restaurant swimming pool living room Bar

Overview

Romantic, all-villa resort on the Playa del Carmen with countless private pools, an 18-hole golf course, and a stellar spa

The Lowdown

It’s hard to find anything missing from this enormous five-star resort, which sits on a stunning stretch of beach on Mexico’s Playa del Carmen and whose 118 villas are interspersed with lagoons, mangrove trees, swimming pools, and tennis courts. There’s no shortage of things to do here: guests can take cooking or yoga classes, do a tequila tasting, play golf, go snorkeling, or lounge the day away in the extraordinary spa, which features a hydrothermal circuit of eight hot and cold thermal cabins and includes a “rain walk” and a dip in the “vitality pool,” along with sauna and steam rooms and locally inspired treatments like a massage using honey oil gathered from Mexican bees. The villas start at a whopping 3,000 square feet and mix Asian architecture with Mayan influences and artwork; each has its own personal heated pool, garden, an outdoor bathtub, and several private terraces (complete with hammock). Service is perfectly attentive, but never intrusive.

In the Area

From the Banyan Tree’s location on a prime stretch of beach in the Playa del Carmen community, most short excursions will be to other resorts in the area for dinner or drinks. Guests can easily travel around on the hotel-provided bikes—though renting a car might be best for venturing further afield. A 15-minute drive to the south brings you to the Centro Cultural, which hosts art exhibitions and performances that are well worth seeing. In the other direction, less than an hour’s drive toward Cancún, is the glitzy La Isla Shopping Village, home to over 150 stores arranged around small canals and bridges. The aquarium is another great stop if you’re traveling with children. Several world-class sights, like the ruins at Chichen Itza and the Yucatan cenotes, sinkholes once sacred to the Mayans where visitors can go swimming, are a few hours from the resort—the hotel can arrange trips to both.

How to Get There

Banyan Tree Mayakoba
Carretera Federal Chetumal
Playa del Carmen, 77710 Mexico

Reviews

We got married here
boranak

We love the banyan tree hotel. My boyfriend surprised me on a 30th birthday weekend getaway to the banyan tree in Mayakoba . The place was highly recommends to him by friends, and he always wanted to go for so many years... we both fell in love!! Not sure if it was the service, the restaurants, the pool or the bicycles that came with the villa. But we believe it was all the above!! We loved it so much that we went back again, we enjoyed everything about the resort.

We decided to share this beautiful magical place with all our friends and family and we decided to get married there three year later! And we couldn’t have asked for a better wedding!!! Pamela Gonzales was our wedding Cordinator and Patricia Gonzales from (“love on top wedding”) was our wedding planner, the girls worked so well together that I didn’t have to stress or think about anything but just enjoy myself and all my 50 guests that flew from all over the world. We had a four day wedding weekend and really nothing went wrong! So impressed with the service and the organization of the resort!! I called the entire staff my angels, they were so good to us and to all our guests, we were truly their priority! I’m so glad we decided to get married at the banyan tree because if we did it in the state it would have never been as perfect as it was at the banyan tree!! We can’t wait to go back for Christmas! One of our favorite places is México!

Amazing Stay.
Wander376078

The property is absolutely beautiful. Food prices are expense for the quality of food. Breakfast was good, but the rest was not up to par for prices. Also, simple things like renting a movie are $80 dollars per movie which is a bit steep!

Unforgettable stay!
Kelly d

Overall this was a magical experience! They made us want to go back even with your baby. The staff was so nice and attentive to all your needs...I’m telling you, they read minds!
To our next time! Gracias!