4.5
Very Good 10057 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Not one but three swim-up bars, one right on the beach
  • Rooftop decks (with barbecues) in the Sky Suites
  • Free access to the Hydrotherapy Suite when you book a service at the Vassa spa

What To Know

  • The beach chairs fill up quickly—and can’t be reserved in advance. Get to the shore early!
  • Villas 4 and 5 are closest to the kids’ club and beach
  • Suites on the south side of the resort are quieter, those on the north side are closer to the beach and restaurants

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Beachfront all-inclusive resort with rooftop terraces for taking in the ocean view

The Lowdown

The 360 suites at this all-suite hotel are expansive, and several come with rooftop lounges, making them ideal for large groups. There’s an Azulitos playhouse for kids, but while the property is family-friendly, it’s not just for those traveling with little ones. There are plenty of sophisticated pleasures for adults, from the five elegant restaurants (there’s Mediterranean fare at Sea Olive, Italian at Arezzo, and Pacific Rim at Tsuki) to the four bars (three have swim-up services and the fourth, Zky, features live music and a roof deck that looks out to Cozumel).

In the Area

Azul Fives is just ten minutes from the shops and restaurants of Playa del Carmen, where guests check out the main pedestrian thoroughfare, Quinta Avenida, as well as café-lined Calle Corazon. Families head to the seafront attractions and shows of Xcaret archaeological park, and history buffs head to the ruins of Tulum, a thirteenth-century Mayan city. For a more extended day trip, check out the island of Cozumel, a diving paradise, or the fishing village of Puerto Morelos, a jumping off point for local dives and boating.

How to Get There

Azul Beach Resort The Fives Playa Del Carmen, by Karisma
Predio El Limonar Fraccion 2
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 10057 Reviews
Koh Thai
Reviewed 1 day ago

We made reservations for the Thai restaurant at the resort the hostess that seated us was Alexandra and she was very kind and very helpful. Our server was Martin and he did an amazing job we did not have to wait very long for anything that we ordered. We placed our order for drinks and although the restaurant was full he returned promptly, with our drinks. Martin also recommended a couple of dishes for us to try and the portion size is small however the five of us were able to try lots of different choices. Will make reservations for this restaurant if we choose this particular resort again.

Fantastic service
Reviewed 1 day ago

This is an okay resort but the servers at all restaurants are fantastic. I need to give a special shout out to martin manstez and jesus at Koh thai- such personable and attentive servers. At Pisco Josè was a gracious host. He made small talk and really helped us understand the menu. Just a lovely man and excellent server. Cheers.

Disappointed
Reviewed 1 day ago

We arrived at The Fives today to celebrate my daughter’s birthday. We booked a 3 bedroom suite. The room smells musty and it’s Extremely dated. The ceiling fan above the bed has exposed wires, faucet in the bathroom is old and crummy. The floor is on two levels and I’m praying that one of us doesn’t trip and break an ankle.

The pools were full of leaves. It looks as if the water level isn’t high enough for the leaves to go into the filter. There are not enough chair poolsidez—-we literally had no place to sit.

We ate at the buffet tonight. The food was ok—the servers were very accommodating! We tried to get my granddaughter some ice cream after dinner and we couldn’t find any. Staff member told us that there is no ice cream.

Excellent Service by Alejandro Pat Pool Butler - Bali Beds
Reviewed 2 days ago

We booked the Bali Beds by the pool and we were very lucky to have Alejandro looking after us each day. He took such good care of us and really made each day even more enjoyable. Thank you Alejandro!!

Great food! Great service :-)
Reviewed 2 days ago

Just returned home from our 3rd trip to Azul Fives with extended family... food was amazing, beach was beautiful and service was excellent. Our butler Napolean helped to make this trip extraordinary :-)