Acanto Hotel and Condominiums Playa del Carmen
What We Love
- The location: just far enough from the hubbub of downtown, but only one block from the beach
- One-bedroom condos have full kitchens and private terraces with pool views
- Central air conditioning in every room
What To Know
- Not a beachfront property, but the beach club is one block away
- No on-site gym or restaurant, but guests receive a discount at a gym one block away, and locals love the Plank restaurant, across the street
- Well-priced massages and salon services at the hotel spa
- Free WiFi
- Parking On Site
On a side street off the quieter, more residential end of Quinta Avenida, Acanto Boutique Hotel is close enough to Playa del Carmen’s main drag but quiet (and air-conditioned) enough for you to relax and unwind before heading out for more. Done up with dark wood furniture and earthy tones of ochre and orange, the hacienda-style guestrooms have wide balconies that wrap around the central courtyard pool. In the one-bedroom suites the fully outfitted kitchens provide everything you need to cook en casa, from tableware and utensils to a microwave and a dishwasher. If you need to stay connected, WiFi and calls to the U.S. and Canada are free, and rooms also come equipped with plasma TVs and DVD players. Ask the hotel staff to direct you to the gym down the street (discounts are available), or to recommend one of the Acanto’s affiliated beach clubs for oceanside massages, drinks and food.
In the Area
Exploring Playa del Carmen’s Quinta Avenida is a highlight of any visit to the Riviera Maya, but most visitors head directly for the sprawling gated resorts along the highway between Playa and Cancún. Staying in the heart of Playa lets you to soak up the bustling atmosphere — which is unashamedly geared toward the throngs of daytrippers but still laced with local spirit — at your leisure. If you’re looking for some adventure, rent a bike and explore the ancient jungle ruins of Cobá or the oceanfront Mayan ruins in Tulum. When it comes to swimming, head to the subterranean river caves at Rio Secreto. Guided tours take you through the Yucatan’s ancient underground world of stalactites and stalagmites; wetsuits and helmets with lamps are provided. For snorkeling, one of the largest barrier reefs in the world is just off the coast of the Riviera Maya. Catamaran day tours can be arranged at the Acanto’s front desk.
How to Get There
I got a one-night stay at an open-house, and really looked forward to using it. When I made the reservation, I asked for the requirements to bring my pets (two chihuahuas, fully trained and with their cages for this kind of trips), since the hotel advertises as "pet friendly". The answer was that, since it was a complimentary stay, They would not allow my pets in their premises. This of course made me almost cancel the reservation, for they made me feel like a "second class guest", instead of a welcomed guest!
We had already made plans, so made arrangements to leave the pets at home.
Upon arrival, we were welcomed by the receptionist. Friendly and professional. I also found out that we were . THE ONLY GUESTS at the hotel, which pissed me off even more for not allowing the pets.
There was a welcome letter in the room, unfortunately MY NAME WAS NOT CORRECT. they changed my last name. Being the only guest, it made me wonder how they handle a full house!!!
Toiletries are ok, except that they only give you enough for one person and you would have to ask the maid for more, in case you need them. Really??? Why so cheap? Just put plenty so guests don't have to bother!
I then asked if I could park my car in the parking lot and they said yes, of course. "We will open the door right now!". I went to get the vehicle and told them again that I was bringing it to the hotel parking lot, but when I arrived, the door was locked. They had forgotten to open it for me... even though 5 minutes before I had reminded them that I was bringing it and they saw me walking out the door to get it!!! had to leave my vehicle to go and remind them to open the door!
Do not get me wrong. The hotel is simply BEAUTIFUL and the rooms have everything a guest could wand and need. I do hope they pay more attention to details, which at this difficult times, make all the difference when clients are trying to make a choice.
My friends and I needed a place to stay at Playa Del Carmen for one day. We found this nice and spacious three bedrooms and bathroom suite. Super budget friendly. Location could not be better It was near everything, The staff were very helpful. Wish we could have stayed longer.
We knew the Acanto hotel from before it was renovated, and it was gorgeous then! This year we decided to go back to Playa Del Carmen after a 10 year hiatus, and see how the hotel had turned out after all the work they had done to it. We couldn't have been happier with our stay.
First off, all the day and night staff were wonderful, helpful, and polite. The hotel itself has a beautiful courtyard with pool and a "live" wall, with plants and vines growing against it. Being so close to the hussle and bussle of 5th Avenue, you'd never know it once you're inside the courtyard, as it's a tranquil and beautiful place to relax.
The rooms are spacious and the bathrooms are especially nice with all the stone work. Each room has its own air conditioning regulator, which is great as I like to have it off, but the rest of the family likes it on. Typically that causes arguments, but not at this villa! ;-)
The roof top is a great added bonus. Great views and a BBQ to use, very cool. There's a parking garage below the Hotel, which was very convenient. The breakfast in the morning was nice. Not exactly enough of a breakfast for my two growing teenagers, but still a pretty good selection of fruits, eggs, danish, coffee, juice etc. The girl serving breakfast couldn't speak English, but was super sweet with a great smile every day, and stayed way past the cut off time for us, which was really nice.
The central location of this hotel is the best. You're steps from 5th avenue for shopping, dinners etc, and Mamitas beach is only a few blocks away. Everything is in walking distance from this hotel, even the pier for the Cozumel Ferry.
We've stayed at the bigger hotels in and around Playa del Carmen before as well. I definitely prefer this, as it's more intimate and feels more like that "home away from home" as they like to say in Mexico ;-) Definitely recommend!