4.0
Very Good 2482 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Rooms are clean but a bit outdated
  • WiFi is not included but available for an extra fee (which varies depending on the length of your stay)
  • The rooftop bar and terrace pools are a popular spot

Amenities

  •  Babysitting
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Grand Oasis Tulum – All Inclusive in Akumal, you’ll be on the beach and convenient to Riviera Maya Golf Club and Akumal Beach. This all-inclusive resort is within close proximity of Aktun Chen and Hekab Be Biblioteca.

Rooms

Make yourself at home in one of the 228 air-conditioned rooms featuring free minibar items and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional features include wireless Internet access (surcharge), concierge services, and supervised childcare/activities.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 10 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a swim-up bar or one of the 12 bars/lounges.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

How to Get There

Grand Oasis Tulum – All Inclusive
251 Carretera Chetumal
Akumal, 77780 Mexico

Reviews

4.0 Very Good 2482 Reviews
Good value for the money
Reviewed 1 day ago

We got a good deal on the resort stay during May 2018, and for the money, I think resort is a pretty good value. The rooms need updating but we didn’t spend much time in the rooms anyways and the reservation system at the non-buffets restaurants was a bit annoying. But other than that, we had a great time and I would love to go again. Just don’t expect a 5 star resort experience.

Family Vacation
Reviewed 2 days ago

Myself along with my girlfriend and two children visited here in March of 2018. We were overall pleased by the food and drinks however the bars weren't fully stocked all the time. Both in alcohol and non-alcoholic beverages. The nice thing was there was food anytime. That's great for when you just want a snack. The buffet offers a wide selection of food. The coffee shop was a great touch as well. The largest downside was the entertainment. On their schedule they had it listed there were dance parties and a DJ in the theatre however only a couple nights had anything happening. Additionally the beaches were full of seaweed but we believe that is a seasonal thing and wouldn't always be the case. If you are planning to go here, we recommend not doing it in March because the water is barely accessible due to this problem. Overall we would give this resort 4 stars. Several things could be improved upon but for the price it is reasonable.

Oasis Loves You 😊
Reviewed 5 days ago

Our family of four visited this lovely resort the week of April 25th - May 2nd. I want to start off by saying that this is a very calm resort. Great for families with kids of all ages. We are extremely flexible, we realize that the standards when visiting the Caribbean are not going to be at par with Canada. I was so skeptical after I had booked this trip. A friend had just returned from this resort and she was very unhappy with her stay. We went with an open mind. I was quite surprised. The food is amazing with loads of variety. Yes you have to stand outside the buffet if you are not early but it clears up quickly and hey where do you have to go? What’s the rush? You are on vacation just enjoy I say!! Our server Angel was truly a breath of fresh air. The ala carte restaurant steak house is very good and the White Box is a gastrobar with an extremely unique concept. You have to be at the concierge desk by 8 if you want a reservation.

Animation team is always on the go, consistently entertaining. Misael was super! Their nightly shows are a must to watch at 8:00 pm. The coffee bar has the best coffees. Nice cigar bar and of course I absolutely recommend their Spa. Adelaide was so professional with her work. Thank you to our chamber maid Rudy. None of the staff are rude as mentioned in some reviews, they are very hardworking and always walking around with a smile of their faces.

We went during sea weed season so the beach was blah. We did a couple of good excursions and the rest of the time we stayed at the resort pretty much. Overall it was an excellent trip in my opinion. Enjoyed every minute. Thank you Grand Oasis Tulum for your hospitality.

Grand oasis
Reviewed 1 week ago

Stayed at the grand oasis for a week in May and it was absolutely amazing! The food options, pools and bars were all truely amazing. The staff were always so helpful and super friendly! Thankyou so much to Jackie for making our trip so special. And to Raul our amazing server. The entire entertainment team are there to help have a very special holiday (definitely made our holiday). Thankyou spike, misael (wears fake glasses) and Moises! You were a great influence on our holiday.

Terrible service and experience
Reviewed 1 week ago

Hotel staff rude, breakfast buffet ends service at 10:30 am meaning that you have to wake up early, lunch buffet ends at 3:30 so you break your day at the beach.

Wanted a reservation for 5 at the white box for my mom’s birthday and concierge told me to split the party into two dining times!

Avoid staying here at any cost!