4.0
Very Good 2609 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Rooms are clean but a bit outdated
  • WiFi is not included but available for an extra fee (which varies depending on the length of your stay)
  • The rooftop bar and terrace pools are a popular spot

Amenities

  •  Babysitting
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Grand Oasis Tulum – All Inclusive in Akumal, you’ll be on the beach and convenient to Riviera Maya Golf Club and Akumal Beach. This all-inclusive resort is within close proximity of Aktun Chen and Hekab Be Biblioteca.

Rooms

Make yourself at home in one of the 228 air-conditioned rooms featuring free minibar items and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional features include wireless Internet access (surcharge), concierge services, and supervised childcare/activities.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 10 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a swim-up bar or one of the 12 bars/lounges.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

How to Get There

Grand Oasis Tulum – All Inclusive
251 Carretera Chetumal
Akumal, 77780 Mexico

Reviews

4.0 Very Good 2609 Reviews
Honeymoon
Reviewed 3 days ago

The resort was quiet and clean and the beach was nice. There were only 3-4 options for food the entire time and never more than 2 at a time. They bill the place as having 16 restaurants but for a solid week most of them were closed. As far as we could tell white box, hippie chic, maki taco, and arriceffes never opened the entire week for a single meal. Which is nuts as arriceffes is the one touted as the Buffett open all the time. Also we traveled from Arkansas to Mexico and had to leave our resort to grab any Mexican food. There was not a single taco, tamale, anything at all Mexican on this resort to eat. Only American style seafood and Italian for the most part. Our hot water was out twice, to their credit they fixed fairly promptly both times. I would advise taking the free smart car rental and driving to Tulum for shopping and food, this was a wonderful experience especially seeing the beautiful ruins of tulum. Do this instead of booking a tour where you are herded around. Also the free snorkeling tour was pretty nice. With the exception of the staff blatantly making fun of me for not speaking Spanish.(I took 4 years in high school and have a minor in Spanish from my university) I knew what they were saying. One went so far as to say he’s American tell him he needs a credit card to do the free tour! Uncool. All in all pretty resort with the calm you’ll get from a smaller resort with none of the food perks gained from a larger one. The rooms were really nice and the hot tub in the room made for relaxing evenings. This is only at Sian Ka’an the adults only side of the resort.

Look for another All Inclusive!
Reviewed 7 days ago

We had a very bad experience with this hotel. The place was outdated, the service terrible and the food of very mediocre quality. The only thing good was the sushi and the ceviches. The hotel was definitely understaffed. They claimed it was due to low season but the poor workers were exhausted since they have to cover multiple restaurants and shifts. Despite this, most of the staff was always trying to be courteous. The hotel reflected very bad management. Half of the restaurants were closed and in the ones that were opened, the wait time really long. I traveled with my extended family (12 of us) and we were all very disappointed. We've been in all inclusive hotels in Mexico before and had a wonderful experience. We were expecting something similar but this was terrible. I would definitely not recommend this hotel to anyone. Look further, for the same price you can get a much better stay.

Dump !
Reviewed 2 weeks ago

Place is a dump... We stayed on the older side..balcony seemed unsafe to stand on.. everything in the room was so dated.. stunk like mould.. Could have stayed on the new side but doesn’t have any balcony’s Have to go down to the restaurant to make your reservations and stand in line can’t call up ..I’ve been on many vacations in the carribean and this place is aholes the infinity pool is like taking an ice bath.. nobody could even sit at the pool bar.. you would freeze in seconds ... go down the beach and stay at the Bahia Principe.. better choice

Wish I was still there!!
Reviewed 3 weeks ago

Cruises have been my favorite way to travel since I was 12 years old, but I had never stayed at an all-inclusive resort until last week. Grand Oasis Tulum has me rethinking things. While it was obviously a slow time of year for the resort, it made for a more personal experience. We were able to get to know the staff better and they knew us. Raul in Dos Lunas was always happy to see us, and called us both "Rachel" (the name of my friend). Karen was our best friend for the week, even though she spoke about as much English as we spoke Spanish (muy poquito), but we had fun teaching each other words in each others language. We had a great time doing yoga, pilates, water aerobics, snorkeling, and dancing with her. Moises is amazing and deserves 6 stars, he is very good at his job and deserves to be in front of a bigger audience where more people can appreciate his talent. I was always impressed at the way he could move so fluidly between Spanish and English while he was up on stage at the shows. He also is a great dance and snorkeling instructor, I've never been successful with snorkeling until he taught me how with his near-perfect English. Both Karen and Moises remembered my birthday, even though we had mentioned it several days earlier, and DJ Shaggy kept the dance party going longer for my birthday as well. I loved the shows at night, especially the Aero Circus!! It was absolutely beautiful and brought me to tears. I felt incredibly honored to be in the presence of such talent. The International Divas were amazing as well, both times we saw them. The food was amazing, and I was sure I was going to gain so much weight while I was there, but I was active enough that I came home 5 pounds lighter!! We got a free upgrade to Sian Ka'an and it was lovely. We had a few issues with our room, but as soon as we notified them about them, they fixed them right away. We also took advantage of the spa and had massages out on the palapa (a word I learned from Moises, hopefully I remembered it correctly) at the end of the pier. That was the most amazing day ever!! I would definitely love to come back with my kids, they would love it there!

Great All Inclusive Resort if you upgrade
Reviewed 4 weeks ago

You must do at least upgrade to the second highest level to truly enjoy this resort. We did and had a great time. The kids camp is wonderful--lots of activities for the kiddos to do, the food is very good--especially the complimentary sushi bar each day. The buffet is fine, but you really do need to stand in line for reservations at the better restaurants which is slightly annoying but not awful. The shows were hilarious and fun each night and the staff really tried to get you involved in the daily fun activities. Rooms were clean and staff was very helpful. The spa is lovely and the folks at the who run the scuba diving trips are second to none. All in all a great place to stay while in Tulum. Late in reviewing stayed in April of 2017 but was not able to select that time period below.