4.5
Very Good 14245 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

When you stay at Grand Bahia Principe Tulum – All Inclusive in Akumal, you’ll be next to a golf course and minutes from Riviera Maya Golf Club and Aktun Chen. This all-inclusive resort is within close proximity of Akumal Beach and Hekab Be Biblioteca.

Rooms

Make yourself at home in one of the 978 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 4 restaurants. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

How to Get There

Grand Bahia Principe Tulum – All Inclusive
Crta Chetumal - Cancun Km 250
Akumal, 77760 Mexico

Reviews

4.5 Very Good 14245 Reviews
Nearing end of trip so sharing experiences
Reviewed 16 hours ago

Nearing the end of our week long all inclusive with Air Canada Vacations and wanted to share the good, not so good and kinda ugly.

Good - food at buffets best we've seen; cleanliness of rooms and grounds; can share facilities at sister resort Coba short trolley ride; free kayaks and hobie cat sailing (1 hr/day)

Not so good - beach very rocky most of length though have some small area at far end that is sandy; service both at the a la carts and buffets is spotty and totally depends on the server - some friendly and attentive, others not so much; pools not heated so wife found them too cold to use; rooms are cool with ac on so wife needed an extra blanket so called down 4 times over course of hour and half before it arrived, first couple calls they claimed would only be couple minutes, lastly the said had to go to anther hotel to find one, finally arrive after had gone to bed

Kinda ugly - checkin process - after long day traveling (hour to clear customs as several flights seemed to have arrived together and another hour plus bus ride) took us an hour and half to get check in after arrival. Was supposedly 'special' checkin for AC clients but that meant having to wait for shuttle from main lobby to secondary one then wait for all the 20 or so couples ahead of us to go through the 15 min checkin process with only 2 agents. If possible make sure are the first ones at the counter

All in all pretty good place based on our previous experiences with all inclusives and would come again

Grand Bahia Principe Company
Reviewed 19 hours ago

The company hard sells you on their vacation club. They said we could take our free vacation at the first of the year after buying in to it. However when we tried to take it we was told that e couldn't take it until it was half paid off. When we paid it at the end of December 2018, we tried to make a reservation to for the vacation we was told the certificate was expired and that we couldn't use it unless we paid more money. We supposedly can not use any of our 10 vacation. Very poor company to deals with. I feel people are just wasting their money if the buy anything From this company. Their customer service is very poor and all they want is to charge you more money.

Excellent holiday!
Reviewed 20 hours ago

Just spent a week at Grand Bahia Principe Tulum and fully enjoyed all amenities this resort had to offer. The food and the service at both buffet were outstanding! A la carte restaurants were equally superb!
Room was extremely well kept and clean.
Spent a lot of time by the main pool and enjoyed every minute of it.
It was our 4th time at a Bahia resort and fully enjoyed our stay. You will not be disappointed!

Excellent holidays with friends
Reviewed 3 days ago

Lovely resort, we stayed at tulum, and I am very impress with the High quality of the resort.
The staff is amazing, special mention to Javier in the animation team, and Guillermo at the 24h snack restaurant.
The bedroom was very clean, comfortable and nice size.
The food at the buffet excellent, and for the à la carte restaurant we loved Don Pablo and the Italian Portofino. Disappointed by le gourmet and the méditeraneo.
We enjoyed the Maya treatment at the bahia spa.
The navette service is amazing too.
The beach was cleaned every morning so don’t panic about the seaweed!
We will definitely stay in a gran Bahia principe hotel again, next year Jamaica!

Excellent family vacation!!!
Reviewed 3 days ago

We visited the Tulum resort this January 2019 for the 2nd time in 6 months. We had such an amazing time and this time we were able to enjoy the beach as well due to the lack of seaweed.
What can I say about this resort, The food can accommodate every taste. The buffet has a variety of fish, meat, sushi, Mexican cuisine fresh made guacamole and ofcourse the usual burgers, pizzas which I never eat cause there are so many fresh options to choose from.
My review though will focus on the staff and specifically on the entertainment team.
Starting with Claudio the bartender by the theatre bar during the day. Always smiling, always joking around with guests and always very accommodating.
Rosalia the waitress at the buffet. That lady is sharp and a hard worker. She knows the clientele as if she has been serving them for years. We were very impressed with her skills!! Excellent service.
Senior Oscar is a always a pleasure to talk to, very approachable and on top of things.
Alejandro has given us some great laughs and some awesome time playing pool games. Always very considerate when little kids are around reminding people in a very polite way to be respectful.
Josimar is very professional and always on the move making sure things are running smooth. Even though he had a full schedule he made sure to always say hello, approach us and especially sharing some of his time with our little girl who she was very fond of him. We really appreciated that from him.
Now about Javier and Alberto. These 2 are the dance and fitness machines!!! Amazing and very entertaining with the crowd.
I had a great early morning stretch session with Miguel. Miguel is a great guy he loves his job and he was very sweet with our little girls.
Jonathan, Moses and Jonath are always there to assist with anything.always very pleasant very entertaining.
Ernesto is so professional and always asking how we were doing, and making sure everyone has a great time.
Fernanda is the definition of happiness and energy. Also if you planning to use the kids club Jaqueline is amazing. Great at her job and making sure all kids are having a great time safely!!!!
I apologize for the long review but I did not make one in July so this time around I felt that I needed to say an extra thank you by placing this review!!!!
Thank you again!!