4.5
Very Good 14390 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

When you stay at Grand Bahia Principe Tulum – All Inclusive in Akumal, you’ll be next to a golf course and minutes from Riviera Maya Golf Club and Aktun Chen. This all-inclusive resort is within close proximity of Akumal Beach and Hekab Be Biblioteca.

Rooms

Make yourself at home in one of the 978 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 4 restaurants. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

How to Get There

Grand Bahia Principe Tulum – All Inclusive
Crta Chetumal - Cancun Km 250
Akumal, 77760 Mexico

Reviews

4.5 Very Good 14390 Reviews
The right vacation, the wrong resort
Reviewed 17 hours ago

We decided to try the Bahia Principe Tulum after searching the internet for possible vacation spots. Admittedly, our travel was less than pleasant to begin with. Our flight was 3 1/2 hours late in departing, no fault of the resort. However when we finally arrived, the room we had been assigned did not have functioning air conditioning. No offer of an alternate room was made while they tried to repair the problem.
When we finally did get functioning air conditioning working, we realized the reason for our poor sleep was not the room temperature but the slab of concrete that was called a mattress. I have had back surgery and a need a much firmer mattress than my honey however what we had to sleep on could have been substituted by the floor tiles without too much difference. Getting home made a big improvement.
Next, the resort seems to use grey-water (that's water that was formerly in your sink, bathtub and toilet) for irrigating the grass and trees. It doesn't smell very good. In fact, it smelled like we were walking through a septic tank on the way to and from the main buffet restaurant. Believe me, it made both me and my wife to nearly vomit up what we had just eaten at the nearby buffet. I can only assume the signs placed in various locations to keep off the grass were not placed there to prevent wearing paths in the lawn, more likely it would be a health hazard to have skin contact with the grass.
Additionally, we were approached multiple times throughout our stay to attend the 'time-share' presentation or buy some cheap bracelets or get a massage. It seemed this practice of sales people had the full sanction of the management of the resort. I came south to escape the snow and ice, not to deal with repeated sales people.
As a result of my experiences at this location, I cannot recommend it for future visits. I will be advising my friends and family to other resorts which I have visited.

Very Nice!
Reviewed 1 day ago

Just got back from a 4 night/ 5 day vacation with my best friends to celebrate a 30th birthday and we had an incredible time. The hotel is immaculate and the grounds are beautiful. The room could do some renovation but not a deal breaker for us. The beds were comfortable, the ac worked excellent and the bathroom was clean ( it looked like it had received a facelift). When we arrived to the room, the hotel had put a banner that said Happy Birthday on the door, a bottle of wine, and chocolates. That was a really sweet gesture that shapes the way you already feel about the hotel. Way to go Bahia Principe!

My only complaints about the room are that there was only one outlet ( but we had read this in a previous review and came prepared with an extension cord), and it needs a full length mirror. Again not a deal breaker for us.

The room was stocked with toiletries ( shampoo, conditioner, body wash etc), and the mini fridge with drinks was restocked daily ( coke, Diet Coke, sprite, Fanta and 2 beers).

Another annoyance was getting reservations for the specialty restaurants. Everything was booked as if Beyoncé was doing a meet and greet. That was super annoying because we wanted to try the Brazilian and the Mexican and couldn’t. After being insistent, we got reservations for Mashua which was at the sister hotel Coba. (Trolleys took us from Tulum hotel to Coba hotel for free) and it was a Peruvian-Japanese restaurant. Food was excellent BUT the serving size for the food was reallyyyyyy small ( don’t go hungry) and you can only choose 2 things on the menu (very dumb for all-inclusive).

There was also a lot of animals. Just like the other reviews mentioned. Do not feed the animals! They are wild and smart and they will come back for more and call their friends over. The hotel chain is eco-friendly so that was expected. Also you won’t be seeing any straws for your drinks.

For such an eco-friendly hotel, the dolphins need a better home. They have 4 or 5 dolphins in a small swimming pool and that was really sad. We did not go to any of the shows because we did not support that type of cruelty.

Also, we happened to see what the hotel does after every meal at the buffet. They throw all the uneaten food out which we felt was a waste. Bahia Principe, please find a way to feed the homeless in surrounding cities with that leftover food.

The food for an all-inclusive was excellent. We have been to many all inclusive destinations and yet this one was great if you choose wisely. We were in Mexico so we chose things that were known to be Mexican staples. The tacos were amazing! They had a “healthy” section with
some gluten free items and a kid buffet area with lower tables for the kids to have a buffet experience, which was very thoughtful.

The hotel complex is huge! So service seems a bit slow but you’re on vacation.. what’s the rush?! But the hotel definitely needs more staff.

The pool was so much fun. One side (the fun side) had music, a swim up bar and entertainment. The other 2 pools/ sides were calmer for people who wanted a more relaxing side. Only thing I would suggest for the pools is poolside service but also not a deal breaker.

All in all, we really enjoyed our stay at this hotel. It catered to all ages and types of vacationers. Few changes that would make this hotel a true 5 star but that doesn’t change the fact that this hotel was great for our short trip.

Thank you Grand Bahia Principe Tulum! We had an amazing time.

Good food, close to Tulum
Reviewed 2 days ago

We don't really like big resorts because the service and food are always not very good in these, but Bahia is a nice exception. The food is very good, probably the best resort food-wise out of the countless resorts we've been to. Good for kids as there's a waterpark and the sea is very nice (make sure you get access to the better beach at $10/day).
An unexpected plus turned out to be the proximity to Tulum where they are having lots of EDM Ibiza-style parties around the New Year's

Blew away our expectations.
Reviewed 3 days ago

We had never been to an all inclusive and thought to try it as we got a good deal online.

Well everything was great food staff rooms etc. if there was one bummer for us the AC didn’t blow cold enough.

We had three sit down dinners and they blew our doors off! And the kids all they can talk about is the buffet! We loved it also healthy choices and good food.

Top notch
Reviewed 3 days ago

Our week here was absolutely fantastic, zero problems with anything. The grounds are immaculate, the rooms and public spaces are very clean. The beach was well kept and free of garbage and debris. There were no beach vendors so relaxing on the beach was easy. All of the staff were top notch in the customer service department. The food was absolutely delicious from the buffet to the ala cartes. The drinks were great, line up's could get a bit long but they worked very hard at getting us all through as fast as possible. Highly recommend this resort!