4.5
Very Good 15590 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

When you stay at Grand Bahia Principe Coba – All Inclusive in Akumal, you’ll be next to a golf course and close to Aktun Chen and Akumal Beach. This all-inclusive resort is within close proximity of Riviera Maya Golf Club and Xcacel Beach.

Rooms

Make yourself at home in one of the 1080 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Relax and unwind with massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 3 spa tubs, and a nightclub. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 7 restaurants. Relax with a refreshing drink from a poolside bar or one of the 7 bars/lounges.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.

How to Get There

Grand Bahia Principe Coba – All Inclusive
Carretera Chetumal - Cancun Km 250
Akumal, CP 77760 Mexico

Reviews

4.5 Very Good 15590 Reviews
Not the best...
Reviewed 13 hours ago

Im writing an honest review here...Just got home from a 2 week stay at the coba resort. First impressions it looked amazing... we were quickly taken to our room. We were in block 14a near the big pool. The room was clean but smelt like damp and the bed linen felt damp too. Checked out the mini fridge...it wasnt cold. My partner pulled the cabinet out to find out that it wasnt even plugged in... cord was knotted up and dusty! Air con stayed on without a key card...a blessing really! Room was out dated and some furniture marked and stained. Other than that the room was always kept clean throughout the 2 weeks.

The pool was an experience... plenty on sunbeds but if you want one in the shade be prepared to get up at 6 every morning and reserve it. Personally I dont like reserving beds as it says not too...and I respect that but at the end of the day if you cant beat them join them! Towels were never taken away! The pool bar was extremely smelly..really awful in fact..under manned...the staff do their best so you cant fault them really...they're always polite. There was building work near the pool...you're supposed to be there to relax but we didnt get much of that. Obviously you can use the other facilities of the hotels so this can be avoided. There is also a lot of noisy entertainment around the pool...the entertainment team always on the mic and introducing themselves every day over the mic...one day I even seen one of the girls grinding on the umbrella pole when she got introduced to everyone...couldn't believe what I was seeing! It does get very tedious!

The beach was awful...if you love beaches this place definitely isn't for you. We got the cart down to the beach nice and early... we were mortified at the state of the coba/tulum end.. we read from previous reviews that it was bad but took a gamble. We decided to walk along to the akumal end of the beach...was a fair walk but you cant use the sunbeds or obtain a drink as you don't belong to akumal or sian Kahn! We paddled in the sea there...we didn't stay as felt we were impeding and felt like we were being watched! So we went back up to tulum end. What we were also failed to be told was that there was a shooting on the beach whilst we were there...it was very well covered up by the hotel...we only found out from other guests staying there!

Food: we didnt use any of the a la carte restaurants...so cant comment on them. The main buffet was ok... was very hit and miss. We found ourselves going early as this seemed to be best option. It gets very over crowded and people are fighting for food. It gets very repetitive even on themed nights! By the end of 2 weeks I was glad to be going back home! We had to get our own drinks most of the time too as felt we were being ignored. It was busy but still you dont expect to go and get your own drinks! Food was never replaced quick enough and was Luke warm to cold most of the time. The staff do try their best it just seems like they are very over worked!

As I read on other reviews the water they use on the grass sprinklers is utterly revolting! It smells really bad and made us gag! It was right outside our block...we had to time it right so we didnt get sprayed with that disgusting water!

Over all I wouldn't return to the hotel...I'm glad that I got this on a last minute deal..if I had paid the full amount I would be very upset with what I got for my money! Hope this review helps you!

If travelling in a big group then I think this place is more for you... if I had to return I would definitely go to either akumal or sian Kahn. More for couples!

Fantastic resort with great staff
Reviewed 13 hours ago

The resorts itself was beautiful, clean and well maintained. The staff were very friendly and helpful. All of the buffet food and the food at the A la carte restaurants was fantastic. The only minor complain I would have is the large amount of seaweed on the shore at some points of the beach, other than that I honestly have no complaints. Would definately visit again!

More like a 3 star hotel
Reviewed 1 day ago

I’m on day 8/14 of my time at grand Bahia and so far it’s been terrible. I would recommend trying to change hotel or avoid it at all costs.

Cons:
- Our room has gone days without a cleaner or new towels (days we have had a cleaner it wasn’t until gone 4pm)
- You rarely get table services at the main buffet (I think I’ve received it about twice) you can’t even get water or a clean table
- The pool areas are VERY unhygienic, the bars smell, there are lots of cups at the bottom of the pool and smells of urine
- very hard to find shade unless you are willing to put your towels down at 7am
- our towels were stolen over lunchtime
and was made to pay for replacements

I called up guest services unhappy about the room not being cleaned and they told us to take it up with our travel insurance!

However, so far I’ve seen a few Pros:
- Akumal looks nice
- food is good when it’s not cold
- lots of wildlife
- A la cartes have wonderful service
- Bedroom is large with air conditioning
- Lots is day trips close by

Bahia Principe Coba
Reviewed 2 days ago

Well hello guys....Hola

Sorry I didn't make this review earlier. I forgot a few names and wanted to make sure I remembered some staff....than guess what....were coming back. So I'll get to see everyone again,

HAD AN AMAZING VACATION.

This time September 2019 we booked akumal but we will be back to coba to see our awesome e amigos.

Our Dominican friend from the priviledge club we will see u soon and give you a proper shout out.

Our bald friend from the buffet (man with a little belly served he perimeter close to washroom doors) we will also come get your name as you were amazing...we always sat with you and you gave us great service...and delicious baileys and coffee. See you soon.

Alberto, Marcus and Chef Ariel from Mikado... Our most memorable dinner.... The iguana was my favorite Haha Haha...

Angel from Le Gourmet.... Gracias amigo you to had amazing service. Great personality and funny.

Roger MY MAN from cozumel amigo...we will see you soon...we will bring kids with us this time, you were our top a la carte server....Amazing thankyou for your service

We are booked back at the akumal because your priviledge staff showed us around the properties and we really wanted to bring our family this time, you to were great.

Pros
Great service
Great food
Friendly staff all around
Good entertainment
Clean
24 hr snack bar
Great sense of humor

Cons
Ran out of some spirits
Some spirits not available at all bars
Security is only ones that don't seem to smile
Beds.... I felt like my bed was concaved had to ask for mattress topper which we had within the hour . Still not the greatest.
Beach is far but trolley is great to get around resorts
Tulum buffet wasn't good

We are coming g back that's how good of a time we had.

Coba review
Reviewed 3 days ago

We have arrived home after our trip to Mexico and thought it would be a good idea to share our experience at coba.

The reps around the main pool we're amazing, kept you entertained throughout the day and night.

Our hotel room was lovely, with the snack bar refilled every day. ( We did leave tips and we did receive more goodies )

The hotel itself was lovely and clean, with amazing all inclusive drinks, most spirits the actual spirits, for example jack daniels and sky vodka.

Some resteraunts were really good , especially the Italian and tepanyaki! We were given the option to book 6 over the two week period , I suggest you do it early into your holiday as they time slots fill up quickly.

We took large flasks, I would definitely recommend this for around the pool, keeping your drinks cool and saving you going back and forth.

The sports bar is definitely the one to go to for aircon, it can be quite refreshing!

The belboys were really helpful , taking you to different parts of the resort . The little carts from the lobby ran every 10 minutes. All the way to 2am if you were at the night club!

The wildlife around the hotel is amazing , I have never seen so many iguanas and coaties !

No break-ins into our room during the holiday ,we locked all valuables in a suitcase , it was not worth the risk!

Some of the staff were really helpful , others not so much , unfortunately we found most were quite miserable and ungrateful ( even when you tipped them as we were advised )

Factor 50 is a must , I wouldn't bother with anything lower doesn't matter how much you are used to the sun.

Mosquitos are a nightmare , it doesn't matter how must spray and cream we used we still got bitten.

Take as many essentials as you think you will need as the hotel charges ridiculous prices!

Some nights the buffet food was good , other nights really poor and we struggled to put a meal together. Also if you have any allergies please be vigilant! Vegan pizza was covered in seafood ! Most of the buffet was seafood and labels in the incorrect places so most of the food was a guessing game!

For the first few nights the buffet was a free for all, sitting down at dirty tables , waiting ages for the waiters to clear them. I believe there had been some complaints as by the end of the holiday they made you que to get into the buffet hall and esscorted you to your seat.

The majority of the staff were really unhelpful and rude , may have just been our luck , but even those who are the face of the hotel , during the check in / checkout process.

The dress code was extremely unclear and in all honesty I believe they made the rules up as and when it suited them.

Look around for the evening entertainment as some nights in the theatre we're amazing others were extremely poor , however the entertainment just outside the lobby is really good and the hasienda has the night club so I would definitely look around !

The entertainment repeats weekly too , so if you are there for 2 weeks you could try and space the entertainment out.

Tui cards don't work in Mexico! However Tui don't tell you this ! Please be aware . We didnt take much money due to the break-ins and thought tui cards were the perfect idea . You can try to withdraw money with them ,very temperamental, and the tui staff in the hotel were not very helpful about this. It took us the best part of our day to access our money , which you do not need on your holiday . All cash machines have charges , tui stays you can be refunded this with the tui cards however the failed to do so in our case.

The shooting which occurred whilst we were on holiday... We were not made aware of this and found out vis this facebook page . We asked one of the hotel reps who stated everything was okay and the guy had been arrested . To find out this was not the case. The hotel/ tui may have not told us incase it worried us/gave them bad press or wanted to move hotels , however I do believe we should have been notified and reassured on this situation. We didn't go to the beach after this .

If your a beach person, the beach will be a dissopointment. The seaweed can't be helped , however we did not expect to see the amount that was there. The staff worked hard to remove this , however the large amount of it made it a never ending task.

The loungers with parasols around the pool are always taken . My partner got up at 6.30 am to reserve one for us and nearly all the loungers were taken . If you need shade , the beach is the place to go as they have many more parasols and palm trees for shade.

The hotel is really good if you have a young family, many activities to enjoy and is very children friendly .

Overall we have had a lovely time in Mexico , however there were too many buts about our holiday. This holiday is definitely designed with young families in mind and I would definitely recommend for these reasons .

Photographs of wildlife , beach , room and Mexican fiesta.