4.5
Very Good 15391 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

When you stay at Grand Bahia Principe Coba – All Inclusive in Akumal, you’ll be next to a golf course and close to Aktun Chen and Akumal Beach. This all-inclusive resort is within close proximity of Riviera Maya Golf Club and Xcacel Beach.

Rooms

Make yourself at home in one of the 1080 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Relax and unwind with massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 3 spa tubs, and a nightclub. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 7 restaurants. Relax with a refreshing drink from a poolside bar or one of the 7 bars/lounges.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.

How to Get There

Grand Bahia Principe Coba – All Inclusive
Carretera Chetumal - Cancun Km 250
Akumal, CP 77760 Mexico

Reviews

4.5 Very Good 15391 Reviews
Beautiful
Reviewed 6 hours ago

Very beautiful resort. Everything was amazing; the food, the drinks. Rooms are nice and clean. The beach is beautiful. The staff are very friendly and polite.The resort is very clean . I recommend it and I will go again:)

Stayed at the Grande Bahia Principe Coba Apr 9-16, 2019
Reviewed 14 hours ago

We stayed at the Grande Bahia Principe Coba Apr 9-16, 2019. This was our 4th trip to this chain of hotels. We previously stayed at the Grande Bahia Principe Coba, Tulum, and Sian Kaan. We previously very much enjoyed this resort hence continuing to return. This trip was disappointing though. We stayed with our 4 adult sons on this trip, and booked 3 rooms.
The good:
1. Food- Food is good but not great, especially at the buffet.
2. Rooms- Rooms are clean, and well air conditioned.
3. Entertainment- The entertainment staff are fabulous at the pool and for the evening entertainment.
The bad:
1. Check in experience- Upon check in we were assigned our rooms and the staff had assigned a king bed to 2 of our adult boys. We requested a room change to a room with 2 doubles (which our travel agent had specified), which the staff wouldn’t accommodate. Instead they put one of our boys on a pull out, which wasn’t the most comfortable apparently.
2. Raining in our room- We has torrential rain storms twice while visiting, and one of the roofs in our rooms was leaking terribly beside the bed and in the bathroom. It was basically pouring rain in the room. We asked to be moved to a room that wasn’t leaking, and the staff would not accommodate this request. Instead we were given towels to continuously mop up the floor. No apologies by the staff.
3. The 3 restaurant bookings that came with the trip- We were a little frustrated with the 3 restaurant bookings that came as part of the trip package. We arrived at midnight, so booked our restaurant meals first thing on the next morning. Most places were booked. We ended up with 3 reservations that were not the best times. Booked for 6pm, 7pm and 930pm which wasn’t the best times for us. On our last night we had a reservation for 6pm at the Brazilian restaurant which our whole group was very much looking forward to. I totally messed up and told my group the reservation was for 7pm. We arrived right at 7pm and told we were too late to be able to eat there after the staff realized that we arrived 1 hour late. I was very apologetic, and asked if there was anyway the could accommodate our group. The restaurant at this time was half empty, and yet the staff would not accommodate us arriving late. The manager just said “Sorry Miss, you should be on time”. Needless to say, our whole party was seriously disappointed.

After this experience, we definitely will not be booking any future trips with a Grande Bahia Principe hotel chain.

Really enjoyed our stay
Reviewed 16 hours ago

Our stay was early February 2019. This was the first time we had stayed at a resort this BIG... especially with access to 3 'attached' resorts. The food - buffets & alacartes - were fabulous. Always lots of food at the buffets, and a large variety of it. The alacartes were top quality. During our stay, it was quite windy. For us, we did not miss not being directly on the beach, as you could barely feel the wind at the pool. The pools are large, and plenty of lounge chairs. Could possibly use a bit more shade, but all-in-all no real complaints. The room was always clean, and the mini fridge stocked - and it was easy to get more at the bar, if you needed. The staff was fantastic! Every staff member we encountered was smiling and always friendly and polite. Although we could not use the restaurants at 2 of the other 3 attached resorts, we still did a lot of walking through them. All of the grounds were very well maintained, and we witness some groundskeepers cutting open coconuts for some kids... cool! We only have one very minor complaint... a item did go missing from our room. We did report it through a evaluation form left for management before we departed the resort. Sadly, we did not receive any response from management. We completely understand that management is not responsible for missing items (it wasn't anything of large value, but is not easily replaced), but it would have been nice to receive some sort of acknowledgement. In the evaluation, we also mentioned our experience at the Japanese restaurant... it wasn't the best, but it did not ruin our vacation. Overall, we would recommend this resort.

Easter week vacation
Reviewed 17 hours ago

Hotel is ok but gift shop, painting at the pool is ridiculously expensive. You get a couple bottles of water in the fridge but are charged extra if you need more so you are forced to pay the high prices in the gift store.

I’ve been to a few resorts in cancun and Mayan and this is by far the most expensive on the resort as any.

Restaurant Mikado
Reviewed 2 days ago

Family stay in Coba during easter holiday. First time in Mexico. Loads of iguanas around. Hotel is very nice and clean. Service is good. Visited alecarte japanesse restaurant. Marcos was very helpful waiter. Service was quick and sake was warm as it is suppose to be. Pecking duck was amazing.