4.5
Very Good 6091 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Architecture lighting living room flooring restaurant

Overview

Location

Located in Akumal, Akumal Bay Beach & Wellness Resort – All Inclusive is by the sea, minutes from Akumal Beach, and close to Hekab Be Biblioteca. This 4-star resort is within close proximity of Akumal Ecological Center and Half Moon Bay.

Rooms

Make yourself at home in one of the 324 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bathrobes.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

How to Get There

Akumal Bay Beach & Wellness Resort – All Inclusive
Km 104 Carr. Cancun-Chetumal
Akumal, 77760 Mexico

Reviews

4.5 Very Good 6091 Reviews
Dive Shop team exceptional
Reviewed 11 hours ago

Shoutout to Aramis, Memo and the dive team on the resort premises. Super friendly and knowledgeable. It's great to be able to share your passion for diving with other divers and professionals. My wife and I dove everyday that the weather permitted us to dive. The more you dive the cheaper it gets.

If you don't dive you can snorkel right from the beach and see rays, sharks, turtles and lots of other colourful fish. 2nd time there. We'll be back again :)

Feeling so good.
Reviewed 15 hours ago

We love this resort. The people make it the best. Our Fidelity person Joel was very helpful, visiting us everyday on the best to check on us. Jesus, was marvellous at knowing just when to bring us another drink and the music from Raymond was fantastic. In fact, the music is the main reason we keep coming back.

Totally Amazing Hotel . Best holiday ever !
Reviewed 17 hours ago

We came to this hotel to celebrate a special surprise birthday holiday for my husband . We have had the most amazing time at this hotel and it has totally exceeded my expectations in every area possible . After a 10.5 hr flight we took a private transfer by taxi to hotel . I would recommend doing this as bus takes so much longer . On arrival to this beautiful hotel we were greeted with cold flannels and the most amazing cocktail . Check in was very quick . Oscar from Lobby escorted us to our room and to our surprise we had been upgraded to a penthouse room . Wow what a brilliant start to our most amazing holiday . Throughout our stay Oscar greeted us with conversation and every time checking that all was good with our stay when we saw him around the hotel . Reception staff (Raul and Mariana) do an excellent job in supporting guest queries .
Our room was lovely, very comfortable bed and safe was provided free of charge . Best to use the hair dryer provided in room as I bought my own but it ran slower due to different voltage. Our room was kept immaculate on our 2 week stay (name of cleaner not known ) . All areas of this hotel are to an extremely high standard . All furnishings are clean and new . All areas are appealing to sit in so it’s whatever takes your fancy throughout your day . The buffet is where we ate most of our meals . It has the most wonderful view to take in of the ocean as you eat , just wonderful . All staff are so attentive throughout your meal . Jose Luis was always smiling and attended us well . The recently new pizza oven is a great new addition and we used this a lot having the most amazing personal pizza cooked with the choice of your own toppings. Oscar who works on this pizza station was fantastic and we had a great connection with him throughout our stay .
Lobby bar is where we spent every evening listening to the live music . Our favourite band was the guys that played on a Saturday night (amazing drummer) and the other rock band that played on a Monday & Thursday night , totally awesome . Congratulations to Raymond who overseas these evenings . Lobby bar guys Dagoberto, Wilber and colleagues were fun to spend the evening at the bar with . Superb at their jobs . 24hr snack bar we used throughout the day . Jesus who works there gave us great service and conversation. Great service from all at the snack bar . Jorge the towel guy provided us with clean towels every day . Nothing was too much trouble for him . As happy at 5.00pm as he was at 8.00am in the morning . Always smiling . Marbella the lovely lady that served us drinks on our sun beds on the beach gave us great service . Beach area is kept so clean . The crew that clean the beach of any seaweed work so hard and do an amazing job when required. For anyone that has concerns regarding the seaweed , all we can say as a reassurance to anyone thinking of staying here is that this hotel does its upmost to keep the long stretch of beach as clear as possible. It does NOT impact on your holiday at all .
To sum up, we had the best 2 weeks that you could of ever wished for on a holiday . We met lovely people here and we shall hopefully return next year to repeat . Why look else where. This hotel is paradise . A huge thank you from us both .

Another Dream Vacation!
Reviewed 1 day ago

We just returned from our third trip to ABBWR resort, our home away from home. We originally booked this resort because of good reviews and a promise of an ocean view room. We return each year for the same reasons and so many more. The people, the service, the food, the yoga, the beach, and so much more. The staff of the resort have become our family because they treat us like family.
There are plenty of dining options and the food is delicious! We typically had breakfast and lunch at the buffet and dinner at one of the formal restaurants. The captain of the gourmet restaurant, Beatriz, Peruvian restaurant, Hodi, and Mexican restaurant, Amber, are exceptional in the service provided by themselves and their staff. Diana, the hostess, is so kind and thoughtful going above and beyond each evening to make sure that we had an exceptional experience.
ABBWR has an amazing yoga/meditation program with 6 classes each day! I began each day with Hiram in the yoga palapa. It is because of Hiram that I have fallen in love with yoga and now practice it regularly! Later in the day my husband and I would attend a sound, musical, or Tibetian bowl meditation with Rene and Ram. The staff of this department are exceptional! Everyone should give a class a try. There is something for everyone!
The beach manager, Salvatore, and bar manager, Daniel, checked in with us several times each day to make sure that everything was perfect. This has never occurred at any other resort. Everything was perfect!
Lastly, the reception desk, managed by Raul, with Mariana, Mario, and others is run well. The concierge/lobby staff with Oscar and Abel make everyone feel like they are at home. Oscar took his time every day to get to know us, to find out if all of our needs were met, and if they could do anything to make our stay even better.
We cannot wait to return next year!!!

At Home in Akumal Bay
Reviewed 2 days ago

Love this place ! The cleanliness of our room (thank you Arel) , dinning choices, entertainment, and especially the staff make this a perfect destination. Special recognition to: Raymond (entertainment MC), great personality and extremely talented; Mariana / Carolina (animation/relations) pleasant young ladies who interact so well with guests; Yaneli and Noemi (our waitresses) very attentive and happy. The Rodizio staff (Yekon, Aroccli, and the waiters Roger, Wiliam, Carlos, Orlando, Fredy, made our last night's dinner very special. Our favorite cook (Aurora) always greeted us with a smile an upbeat happy person; favorite bar tender Filippe (snack bar). If you go, interact with the staff and they will respond (special people who will make you feel at home). Checking In/Out very smooth (thanks to Joana and Rail). Snorkeling was great, saw rays and turtles almost everyday. Many choices of resorts in Mexico but can't see you ever being disappointed at Akumal Bay Resort