4.5
Very Good 2243 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Breakfast is included in the Jetsetter rate
  • Each villa has a private jet pool or infinity pool
  • The nearly empty beach
  • Door-to-door chauffeured golf carts
  • Discovering this tropical escape, just a 45-minute ferry ride from Singapore

What To Know

  • The ferry from Singapore passes through international waters; arrive at the terminal at least an hour early and expect immigration lines coming and going. You’ll also need cash for the entry and exit fees.
  • Guests from the Angsana sister property share the private beach
  • Banyan Tree guests can use the family-friendly pool and the more casual dining options at Angsana

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Banyan Tree Bintan in Bintan (Lagoi), you’ll be close to Bintan Island Elephant Park and Pasar Oleh Oleh Market. This 5-star hotel is within the region of Ria Bintan Golf Club and Gunung Bintan.

Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. A complimentary breakfast is included.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and limited parking is available onsite.

How to Get There

Banyan Tree Bintan
Jalan Teluk Berembang, Laguna Bintan
Bintan, 29155 Indonesia

Reviews

4.5 Very Good 2243 Reviews
Average, can be maintained better
Reviewed 2 days ago

good location, secluded and good for trips with friends or couples.
convenient and buggy was a nice touch to help you get from villa to restaurants / spa or pool.
Maintenance of place could be improved as cleanliness level was pretty average.

Into the woods in the lap of luxury
Reviewed 2 days ago

Everything about Banyan Tree Bintan is extraordinarily good. All the members of the property are awesome as both individuals and professionals, and only because of their awesomeness can they provide such remarkable services to their guests.

Mrs. Winarsih, Assistant Property Sales Manager is incredible. The way she interacts with her guests and colleagues most likely contribute to her attributions of being great and likeable. She makes sure that all her guests are treated with utmost care. She’s kind and cordial as well.

Mr. Gigeon, Mr. Irman , and Mr. Soufiyan are effortlessly impressive. They are friendly and sweet to talk to.

The front office executives are peerless.

Majority of the guest handling responsibility falls in their hands and their dedication and promptness is unmatchable.

All the above mentioned names are professionals who set the tone of the entire experience that the guests will get from their stay.

The housekeeping (all of them )are trustworthy efficient and good.

The GM of the property is a fantastic person and makes sure that all the guests are well taken care of in the lap of luxury in the woods.

I was looking for a holiday with a blend of luxury, relaxation, warm hospitality, excellent food, spacious rooms with a view and I am glad I made the right choice.

Sprawling lush green property , yummylicous food , the sun , the sea and the sand ; all the ingredients are at this property for a happy soul and mind! The best property in Bintan !

Thanks a ton to all of them for their fabulous services and for making my stay a memorable and rejuvenated one. Hope to have more such memorable stay at your property with all the lovely people around. All the best to the entire team of Banyan Tree. May you continue with your excellent hospitality!

Ms. Simona Choudhury.
Writer .

Better value elsewhere
Reviewed 3 days ago

I admired the excellent level of service, but the age of the property is apparent and basic infrastructure like plumbing, wiring and connectivity is poor. I have enjoyed better for much cheaper. However, I must say the food at Saffron is simply sublime. One of my top 5 meals.

Nice resort and remember to bring enough tips
Reviewed 3 days ago

The resort is a bit ran down for five stars. We stayed in 307 with a private infinity pool. The view is unbelievable. The reception team needs a better management! It’s actually stressful to stay there on the first day of my trip because of them.

The Spa and the restaurants are up to standard. The price is reasonable. You can see the local culture if you book this resort. We join the complimentary tour to see the “Indonesia village”. After 25 mins walk we arrived to a hut and feed their chickens. We saw the art crafts which are the shell key chain and some fish scales pin. And then we have to walk back to the resort for another 25 mins. The tour guide is very nice to take us there but I just don’t understand why the resort give us this hilarious tour.

Beautiful relaxing getaway
Reviewed 3 days ago

Such a beautiful beach, location and resort. Staff are amazing and are always attentive, helpful and friendly. The breakfasts and other meals we had were also lovely, in particular Saffron where the food we had was outstanding. Perfect spot for relaxing and resting but not very much else to do in the way of activities.