4.5
Very Good 1982 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Breakfast is included in the Jetsetter rate
  • Each villa has a private jet pool or infinity pool
  • The nearly empty beach
  • Door-to-door chauffeured golf carts
  • Discovering this tropical escape, just a 45-minute ferry ride from Singapore

What To Know

  • The ferry from Singapore passes through international waters; arrive at the terminal at least an hour early and expect immigration lines coming and going. You’ll also need cash for the entry and exit fees.
  • Guests from the Angsana sister property share the private beach
  • Banyan Tree guests can use the family-friendly pool and the more casual dining options at Angsana

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Banyan Tree Bintan in Bintan (Lagoi), you’ll be close to Bintan Island Elephant Park and Pasar Oleh Oleh Market. This 5-star hotel is within the region of Ria Bintan Golf Club and Gunung Bintan.

Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. A complimentary breakfast is included.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and limited parking is available onsite.

How to Get There

Banyan Tree Bintan
Jalan Teluk Berembang, Laguna Bintan
Bintan, 29155 Indonesia

Reviews

4.5 Very Good 1982 Reviews
Yes, its Banyan Tree but it feels a bit "tired"
Reviewed 1 day ago

It's the first resort in the Banyan Tree chain so you can expect: great views of the ocean, total peace and quiet if you want to stay in your "villa", and great service and reasonable food if you go out to eat or browse the somewhat over-priced Banyan Tree gallery. (There's not much else to do within BT itself, although apparently you can go to the nearby Angsana Resort [owned by same company] and use their gym and beach facilities). The breakfast is part of the room package and is excellent, complete with free flow of orange juice and sparkling wine! Get to breakfast around 9am, feast for a couple of hours and call it "brunch"

But to-be-honest, I don't think BT Bintan is worth the price tag these days. The villas look a bit "tired"... In ours, the wood was worn in many places, there was a large gap under the font door just inviting mosquitoes in, the dip pool was old and worn, a couple of power points didn't work, and the air-conditioning performed poorly. Maybe we were just unlucky when we got "upgraded" from a rainforest oceanfront to a rainforest seaview villa (which is closer to the water), but there are no signs of any sort of renovation on the resort. I think the management is running the place on reputation, excellent service, and its proximity to Singapore and/or Changi airport!

Complete getaway
Reviewed 2 days ago

If you are looking for an escape from everyday life then this is ideal. But if you get fidgety after a couple of days doing nothing then it's not for you. It is a beautiful place with very friendly staff, but don't expect a five star hotel room even in the ocean front pool villas. It is quite rustic in fitting with the surroundings, and is far from the hotel rooms found in cities.

Tired & Tad Boring
Reviewed 4 days ago

To end a family getaway, we booked three villas at Banyan Tree. It is a resort perched on a view-inspired cliff face.

For a quiet get away, this resort might be OK, but if you are interested in activities, this is not the resort for you.

Also, it is just really tired. The rooms need painting and airing. The villas are spectacular (the double one with the pool is amazing) but it was stale, and smelt damp. It was in need of a good paint/overhaul. The resort is quiet, the food is OK, but it just lacked that special something.

Check in took a long time, so that by the time we got to our rooms at least an hour had passed.

We had two large group dinners, and they were very expensive, considering the location of being in Indonesia. The food was beautifully presented, but there was nothing unique or special about being in the resort. On the second night there was a great live band. But they finished early...so there was nothing more to do, but go to bed.

The gym is in the nearby Angsara resort, which is terribly tired, and the kayaks/beach activities are there too. Feels like Banyan Tree is a half resort, with a view and is not on par with other luxury resorts or facilities in the Asian region.

As a group that booked three villas, we may have had a little focus, but zero. Nothing unique. Really not interested in their guests at all. Just felt processed at a premium cost.

Imprisoned by money making machine
Reviewed 4 days ago

Excellent mini villa. Great food. European pricing (+). But it is difficult to get out this overprized gated community. No normal taxis are allowed to enter the gated resort area. So you are obliged to take a hotel taxi at 7x the normal price. A return trip to the nearest town will cost you 100 euros plus. For off site dining you will be directed to a not so genuine restaurant within the gated area. Costs about 10x of normal local prices. Transfer to and from the hotel will be priced at check-out as the final money machine surprise (25 euros for 5 minutes back and forth).

Amazing weekend escape from Singapore
Reviewed 5 days ago

Took my girlfriend here for her birthday weekend. Easy 45min ferry journey, quick transfer to the hotel and other great services such as printing your return boarding pass for you and sorting your checkin so that your departure is totally stress free. The stay itself was wonderful, lovely staff who went the extra mile making a birthday cake. We did the complementary sunrise and sunset yoga as well as cooking class where chef Dewa was an absolute legend teaching us lots about local cuisine and sharing stories about his family and where he learned to cook. My girlfriend used the spa and thoroughly enjoyed the traditional Thai massage. The room and surroundings and pools were lovely but it was the treetops Indonesian restaurant that really exceeded my expectations. The smoked stingray and the beef rib are fantastic. The weekend went way too fast. Thanks to the staff for such a wonderful stay.