Radisson Blu Hotel, Lyon
What We Love
- Upscale and central city stay in the iconic Tour Part-Dieu, with breakfast and late check-outThe sweeping cityscape from the sparkling Celest Bar and restaurant on the 32nd floor
- The beautifully styled and elegant guest rooms, flooded with natural light
- The hote's striking pyramid-shaped design atop a tower - making it a true icon in the heart of the city
What To Know
- Located steps from the Part-Dieu Train Station
- The closest airport is Lyon – Saint Exupery Airport (about 17 miles away)
- Free WiFi
Dating back 2,000 years, the French city of Lyon, on the banks of the mighty Rhône and Saône rivers, has much to offer – from historic winding streets and grand squares to vast open-air arcades crammed with boutiques and gourmet eateries. Making a bold, rather more modern statement in the heart of the city is the recently refurbished Radisson Blu Hotel, Lyon, housed in the landmark Tour Part-Dieu – a skyscraper which. with 32 floors, is among the tallest buildings in town. A sleek vision in glass and stone, its unique pyramid shape looms high above the rooftops.
Lift your spirits in more ways than one in the appropriately named (and brand new) Celest Bar and restaurant up on the 32nd floor, which serves up show-stopping cuisine, wine tasting and cocktails with spectacular views over the city spread below. Also offering panoramic vistas are the well thought-out, newly updated guest rooms, which come with all you need for a supremely comfortable stay. Elsewhere, you can make use of the well equipped in-house gym, which comes with the latest cardio equipment.
How to Get There
My 3 month pregnant wife and I traveling through France during our anniversary decided to stay here.
Our decision was based on this being a Radisson Blu, expecting a cut above the other hotels and of course the view. Despite other reviews related to the rooms those are apparently for business/deluxe rooms. Standard rooms get a city view with a surprise (more on this later). The hotel advised that the river view is an additional 20 euros per night.
We knew what we were getting when we booked the hotel, it's far from the center of things. There is a bus (line c9) that can be found a couple of minutes from the hotel but the frequency of this bus is quite long and thus not always reliable. There is however a Velo bike station right next to the hotel.
The manager was nice and kindly delivered a fruit platter and water to our room free of charge. I thought that was a very nice touch and we definitely appreciated the thought.
There were some inconsistencies with maid service, teas weren't restocked and we specifically had to call and ask.
There is a Nespresso machine located in the lobby we tried however we were scolded by a staff member saying it was for business lounge members, despite any signage whatsoever.
The first floor of the hotel is concierge, they were useful and kind. They helped provide directions and assisted with most questions.
Hotel and Rooms:
This is where this hotel really really fails.
Our room was very hot. The temperature reading on the air conditioner NEVER dropped below 26 deg c. We brought this up with the hotel manager in the morning who inspected the air conditioner while we were out. When we returned the temperature was still 26.
It was our last night at the hotel and we ended up fighting through it. After tossing for some time we were then woken at 630am by the sound of Jack hammers. It turns out that this side of the hotel (city view) has construction occurring at the base of the hotel ( see picture ).
Unfortunately the hotel failed to mention this. With a hotel as empty as it seemed I'm not sure why they would still situate guests in this area or at least let them know if the situation.
This is my first time staying at a Radisson Blu and my last. With Radisson touting their Blu line to be a cut above the rest, this definitely feel very, very short.
Even though we asked for a crib for our baby in our reservation, we when arrived the receptionist told us the room was too small and there was no room for a crib. There was no response when we asked for the crib on booking.com, but the pictures of the room we booked show children’s toys!
We were willing to pay to have the room upgraded but she said there were none available. After agreeing to stay without the crib, the receptionist told us the hotel couldn’t be responsible for my baby’s safety in case there was a fire. Very poor service, unfortunately.
She finally said the hotel would send someone to take furniture out of the bedroom to make room for a crib, but nothing happened. To add insult to injury, someone opened our door while my husband was bathing and I was putting my clothes on.
After complaining to the manager, he basically said it was my fault to get a small room. He said someone replied negatively to my request, but I never got this. He only showed me a text printout, with no metadata to show it was really sent. He was very arrogant and made no effort to remedy the situation.
Very disappointed indeed.
We had a fantastic 3 nights in a superior room with the most amazing river and city views. Breakfast was first class and the staff were friendly, professional and very helpful,
The room was very spacious and comfortable. We would definitely stay here again.
Breakfast was very tasty however there was no clean table to sit - every table was dirty for 20 minutes.
Someone from service at dinner put my dirty ( used ) cutlery on the table ( like I was supposed to use it again for the desert )
Localisation at very noisy building site.
Nice hotel. Great service, clean and quiet rooms. Location was walking distance to everything. We appreciated the free parking we received. Safe neighborhood. The restauant has a great view of the city as do the rooms. The only thing that was a bit off was the restaurant - juice glasses always seemed to be dirty. This is a minor quibble as there dishwasher I assume was malfunctioning. Certainly not a dealbreaker. We’d stay here again.