Hotel Carlton Lyon – MGallery By Sofitel
What We Love
- Lovely 19th-century Haussmann-style exterior but shiny and new inside; it was renovated in 2013
- Attentive service complements the hotel’s retro charm
- Double-glazed windows ensure a good night’s sleep, even on the lively Place de la République
What To Know
- Only one antique (albeit lovely) elevator services all four floors
- The spa's tiny treatment room fits just one guest at a time, so it's best to book ahead
- No in-house restaurant, but room service can be ordered from Le Centre by Georges, and there are tons of options close by
- Free WiFi
- Parking On Site
- Room Service
La Vie en Rouge. The Art Deco lobby of this former 19th-century petit palace is dominated by vibrant shades of red. Arched doorways, magnificently painted mural ceilings, sparkling chandeliers, plush velvet chairs, stained glass windows and an authentic 1930s gilded cage elevator create a sense of decadent grandeur. Add impeccable service and an elegant bar to the mix, and it’s as if you’ve just stepped into a bygone era.
Bed & Bath
The guestrooms range from a cozy 194 square feet (Double Room) to 301 square feet (Carlton Room). Comfy beds sit alongside Louis Vuitton–inspired wardrobes, a work desk and period-style chairs, and the Carlton’s signature red is used liberally in each room. Bathrooms feature oversize round Deco mirrors and are stocked with Cinq Mondes toiletries. In place of a Do Not Disturb sign, you can opt for a more mellow “Silence. I’m still dreaming” door hanger.
Although there’s no restaurant on-site, you can order room service from the adjacent Le Centre by Georges, an excellent brasserie from Michelin-starred chef George Blanc, until 11 p.m. The menu is predominantly meat-based (beef is a specialty), but inventive fish and pasta dishes are also on offer. The buffet breakfast is served in a wood-paneled, stained-glassed lounge, and the intimately lit champagne bar serves signature cocktails (try the fruity Carlton) and hosts weekly musical performances. The tiny spa has a hammam and offers treatments using Cinq Mondes products.
In the Area
Sandwiched between the Saône and Rhone rivers, Place de la Républic is a bustling hub of shops and eateries. Close by, the regal Place des Terreaux is home to the majestic 19th-century Bartholdi fountain, City Hall and the Fine Arts Museum — one of the largest art collections in Europe. A brisk 10-minute walk to the St. Jean district offers a wonderland of Renaissance architecture and medieval traboules (passageways particular to this part of France). Changing gears, visit the neighboring Museum of Miniatures and Cinema for an entertaining look at movie magic.
How to Get There
Everything was just perfect. No complains at all. Choose a room on higher floor and close to elevator with a view of the square.
The breakfast had very less option for vegetarians. The staff is good & had the warmth which is the best part.
We stayed for only 1 night during our short stay in Lyon on the way back home. Hotel location is just excellent - right in the center with all the main attractions within easy walking distance - definitely 5 starts for this. Hotel is located in the old building - very nicely looking form outside and also nicely appointed inside (a bit too much red though for my likening :) ) Check in was though somewhat tricky - or even let's say not check in while car parking. Being Accor member i booked special rate incl breakfast, late check-out and parking - exactly everything I did need as we were arriving by car form Switzerland and were planning to return in next morning on railway station. you can imagine my surprise when receptionist told me that car park is not included - I did show him reservation, while he told me that it is generic offer for many MGallery hotels and that parking is only provided in those where they have private parking. Honestly it is non-sense and smth I never experienced before (I'm with Accor for many years - 4-5 years was Gold and now Silver). They told me that they can instead park my car for quite high fee. So at the end I was forced to return car to car rental company same evening (fortunately I still did have time), which at the end was not bad idea as we saved time next day, however from booking perspective i'm afraid I faced not the best situation and client service was not at its highest. I have to admit that next day manager came to me asking what was an issue and apologizing, however still no free parking was offered. Now to the room - it is quite nicely appointed while very small - fine for 2 people like we, however if people are a bit over weighted - can be tricky. Bathroom though was pretty big - I would say almost like room size. I was very surprised by all bath products being in dispensers rather than individually packed - this is definitely the sign of lower level hotels not luxury 4+. Hotel public areas are nicely appointed in classic and clean. Elevator is very nice - old style with sitting area, also main staircase is very beautiful with stained windows. Breakfast was very good, with omelet, eggs cooked to order without additional fee, also some farmer products were available. Breakfast room is quite small however well managed (a lot of staff) and so they manage even in pretty much fully booked hotel to avoid any queues. Welcome drink (complimentary for Accor Silver) was very nice - they allowed to choose wine/sparkling wine/beer or any cocktail - again nice touch as many Accor hotels limit you only to wine/beer. Cocktails were very good and served with nibbles as should be - so 5 for this. Overall nice stay, just be aware of quite small room size (which is though not smth unusual in France) and this strange parking issue.
The hotel was nice with pleasant staff. The rooms are not big, but fine for couples. The bathroom is a good size though. Request a room with a view of the square if possible. The location is ideal for walking to the old town and Les Halles.
Excellent location, good breakfast, well decorated, small room and very bad sleep quality. Difficult to adjust the room temperature, noisy air conditioning. Equivalent to a 3 stars hotel in Portugal, for the price of a 5 stars!
Location is perfect. The staff at the reception area were all friendly. What I didn’t like is that despite putting the sign on both beds (we had 2 rooms) for a change of linen, the bedsheets weren’t changed. I know this since the red mark I saw on our first night was still on the bedsheet on the second night. To think I left a €10 tip each in both rooms. Never happened to me before...