The Oberoi Udaivilas, Udaipur
What We Love
- That architecture: grand and sweeping, with expansive pavilions, turrets and domes
- That view: overlooking Lake Pichola, the City Palace on a hill and the Lake Palace
- Every detail is considered, from hand-crafted bronze doors to striking black granite tiles and hand-knotted carpets
- An utterly sybaritic spa, which has a pool overlooking the lake
- The traditional restaurant, which offers superlative versions of Indian dishes both familiar and unusual
What To Know
- Depending on the time of year and last year’s monsoon, the water level in the lake can be very low
- If you crave history, this isn’t your palace — it’s only nine years old
- The best time to visit is from October to March; the heat escalates in April, followed by the July monsoon
- One advantage to going in monsoon season: Tradition says it’s the best time to detox, so there’s a special yoga program
- There’s no smoking throughout the hotel except for specifically designated smoking rooms
- Parking On Site
As you pull up to the gate of the enormous golden stone palace that is the Oberoi Udaivilas — turrets, domes, elegant archways and expansive courtyards all on show — it’s hard to imagine a more magnificent first impression. A large central pool edged by sharp black granite and white marble squares highlights the property’s quintessential opulence, and next to the 30 acres of manicured grounds is an even more impressive body of water: Lake Pichola, with its two famous islands topped with marble palaces. Inside, the design unfolds on an equally majestic scale. The circular lobby features a gilded dome, a fountain of white Thassos marble and panels of tikri glass, a local art form in which blown glass is arranged in mosaic patterns. The nearby Candle Room pays homage to the vaunted glass room in Udaipur’s City Palace, with hundreds of thousands of glass mosaic pieces.
Bed and Bath
Intricate brass doors and 450 luminous hand-carved stone columns adorn the long corridors that lead to the guestroom wing. All the rooms and suites are decorated with local silks and hand-knotted carpets, and most have private courtyards with views of Lake Pichola, plus private or shared pools. Premier Rooms feature private walled courtyards with silk parasols, and bathrooms done in white marble with Victorian freestanding bathtubs. Kohinoor Suites have a spacious living room, a dining room with a fireplace and a 60-foot private pool that looks out at the Aravalli Hills.
In such a princely setting, you expect everything to be exceptional — and it is. At the traditional Indian restaurant, Udaimahal, guests dine on regional North Indian and Rajasthani cuisine by candlelight. Anyone craving a taste of home will be satisfied by the international fare at the ’30s-style restaurant, Suryamahal. The pampering spa has the serenity, and the imposing architecture, of a temple, along with a host of indigenous treatments, such as a rose and vetiver scrub and massages using herbal poultices. And if you want to relax after a treatment, there’s a welcoming pool flanked by cupolas overlooking the sparkling lake and palaces.
In the Area
Don’t miss a visit to the City Palace, a vast compound of four intricate palaces. The museum has an extraordinary collection of mosaics, and the Crystal Gallery showcases objects including sofas, tables and beds made of crystal. Learn to prepare classic Indian dishes in a cooking class led by one of the Udaivilas’s expert chefs. Up the romance a notch with a sunset cruise in a shikara (a Kashmiri boat built for two) on Lake Pichola. Or do some stargazing; one of Udaipur’s famous astrologers will map out your future (the hotel concierge can arrange a private appointment). Or you can get pampered with a three-hour “Spirit of Ayurveda” treatment involving two types of massage, an oil stream on the forehead and an herbal bath.
How to Get There
We had the most mesmerising experience at Udaivias Udaipur with hospitality par excellence. It was my son’s birthday for which we chose this property and we are more than glad that we chose udaivilas. I would like to extend my special gratitude to two ladies at udaivilas who looked after us so well. My younger son was so sorted all thanks to them as they had so many activities planned for them and actually looked after him like a family member.
Geetanjali Bhati and Upasna bhati. A special thank you to you both.
This was our second time to visit this hotel and was a holiday versus a sightseeing holiday trip. We were a bit worried as our experience the first time was superb and going for the second time with high expectations can be a challenge. This time around exceeded our high expectations and delivered at an exceptional standard. The ultimate compliment for any hotel is for the guests to feel they are in a home. The warmth of the staff and the beautiful relaxing environment contributed to these feelings for us and every facet of their service delivery was given in such a friendly way. It would be unfair in this review to name special staff - every single member of every department deserves a gold star, which reflects the outstanding leadership and direction from the General Manager, Managers and Training Staff. The holiday was an experience that we will never forget and are humbled by the very special times that were a part of our stay in our second home. Thank you all for everything you did for us. Jennie and Bob
Hotel staff is highly unprofessional! They are quite rude to customers! Food quality is bad! Hotel rooms are full of mosquitoes! I will not recommend this hotel to anyone! It is a complete waste of money!
We came into udaivillas with great expectations. Partially from our previous experiences with oberoi properties and partially from things we’d heard. However, after our 2 days here, we are sad to say, it was a poor experience.
They didn’t understand that their first priority is to satisfied the client, and if they aren’t happy, to make sure they fix it. That’s why we came Udaivilas to enjoy and relax our stay but service was terrible.
We have several instances of poor service listed below, so this review is not subject to a single incident.
We were waited for the wedding planner for almost 1 hr and 20 min sitting there but she didn’t show up. 30 minutes into the wait, I had left down and an employee came after to call us. We apologized for leaving and went back up with him, and he sat us down. He said she’d be out in just a second and that second ended up lasting another 45 minutes. Feeing humiliated, we finally walked out and left to our room. She still didn’t have the courtesy to come meet us after that. Next day my agent complained to GM that the client is not happy then finally they asked us that
planner will see u in the afternoon.
Then, another instance of a small thing. I ordered hot milk with Malai, but they said the chef cannot make it in the evening, so they put in the order for the morning. In the morning, when we came out, they said the chef didn’t come in yet, and we’d have to wait another 45 mins. Although we had plans to go out for sightseeing, we delayed it and I said ok no worries. Then they called my room and said chef cannot make it. I said no worries give me in the evening. They said ok. Again then we were waiting and waiting and asked for the milk, if it is ready or not, and finally after 20 more minutes, they brought a very very thick rubry kind that u cannot drink even if you tried. I left the milk and they made no efforts to fix their mistakes.
Worst service. then we decided will not have dinner or lunch here in this hotel.
Since we were leaving the next morning for our flight, we had to order breakfast into our room for the next day in the evening and I put in our order, which initially they blatantly refused to place saying it was “too early”. Whereas they claim to have the same service as the other oberoi properties, but we had just come from rajvillas, where they gave us exceptional service. There they made 4:30 am breakfast for us and people at udaivillas couldnt make it at 6? How does that make any sense? Anyway, they said they’d give us breakfast at 6:15. I said ok. Then again in the morning I called room service that we have a flight what time breakfast coming it’s already 6:30, and they said sorry ma’am there was a “do not disturb” board outside that’s we couldn’t came to ur room. I apologized because I do sometimes put that sign on, but when I went out to check, there was no sign outside the room. said where is the do not disturb board. Then I called them back and pointed out that ridiculous excuse and lie, and asked the waiter where is the do not disturb board outside the room? They had nothing to say. I told strictly that I have to leave the room at 6:30. But these guys were straight up lying to my face and not providing on time breakfast. Then I told them atleast 5-6 times clearly that I want bennidict eggs with no ham. And guess what they do? They send it with ham.
Really very very disappointed and dissatisfied with service and hospitality. Don’t think I will ever come again to visit Udaivilas again as I was thinking and planning to do my son or daughter wedding there in Udaivilas but now with so bad attitude and bad service will not think to give our precious time to do wedding here. Will choose something else. We came there with so much expectations as we got so much love care hospitality in AmarVilla’s and Rajvillas but here we in Udaivilas really had bad experience and bad trip.
Having said this, the property is truly beautiful and has great sunrise and sunset views.
Surreal. Outstansing. Experience of a lifetime.
My family and I, though not staying there, decided to have a dinner experience there.
We were received well and led to the restaurant. Ornately designed walls and fixtures gelled well with the ambience creating mystic Rajasthan with a touch of royalty.
A sarod player played on. The instrument and the players control over it was fabulous.
Owing to a cancellation, we were offered to be led into the he open-air side. This was truly divine.
The tables were decorated well. The temperature was controlled by gas bukharis. And a folk singer sang numbers which we could relate to, owing to our interest and the influence of Rajasthan in Hindi Movie industry. A dancer danced ever so gracefully to bring the essence of the song to life. A dholak, was the only accompaniment.
The food. We had daal-baati-churma, dal-makhani with naan and kulfi-rabri-falooda.
As authentic as authentic can be, the food was served hot and with all its accompaniments. The attendants were personally involved to ensure that we felt special.
I can safely say, it was an evening to cherish for posterity.