4.5
Very Good 1683 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Cozumel, Fiesta Americana Cozumel All Inclusive is convenient to Chankanaab National Park and Chankanaab Beach Adventure Park. This 4-star resort is within close proximity of Discover Mexico Cozumel Park and Corona Beach.

Rooms

Make yourself at home in one of the 102 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.

How to Get There

Fiesta Americana Cozumel All Inclusive
Carretera A Chankanaab Km 7 5
Cozumel, 77600 Mexico

Reviews

4.5 Very Good 1683 Reviews
First time here and we will be back
Reviewed 23 hours ago

This is a small hotel with excellent amenities. Don't expect a long sandy beach and huge buffets, just a a beautiful place with good food.
The rooms were very nice and comfortable and perfectly cleaned everyday. The view from our balcony looked out over the pool and ocean beyond and was just wonderful.
The beach is man made and access to the ocean is somewhat tricky as there are no smooth entrances. We brought water shoes with us and they were a great help. Once in the ocean there are plenty of fish to be seen right off the beach. For the more experienced/adventurous there is plenty of surrounding snorkeling and trips can be arranged right from the hotel.
The food was very good. The breakfast/ lunch buffet was steps from the ocean and the staff were very attentive. There is also a small seafood restaurant there with excellent shrimp and fish tacos. In the evening there are Italian, Mexican and Japanese restaurants, where no reservations are necessary , but if you would like to sit outside I suggest going early. The food in all was very good, our favourite being the Italian.
There isn't a lot of entertainment in the evenings, no big shows, but there was a band one night, karaoke, and a casino night. The resort is small so it is nice to socialise with people at the bar in the evening.
Finally the staff. I can honestly say that they were the best that I have ever experienced at any resort, very friendly and genuinely seem to like their work, they went out of their way to help make our vacation a great one.

Nice overall experience
Reviewed 1 day ago

We just returned from a week-long stay at the Fiesta in Cozumel. Overall we had a good experience.

I'll describe what went well here first before explaining the only kind of minor thing that didn't. We really liked the food here. We have been to one other resort in this chain, the Grand Fiesta Americana in Puerto Vallarta. This Cozumel property had much better food. The breakfast opened at 6:30AM which was great as we are scuba divers and wanted to eat well before our first dive. There is a good variety of food on the breakfast and lunch buffets. The service at the buffets and in all of the restaurants was excellent. There are two snack bars, a seafood place and a grill for burgers and hotdogs where you could get food outside of the buffet between 12 and 5 or so. There were several restaurants for dinner. There was an Italian, Mexican, and a Pan-Asian restaurant as well as a sushi bar. The Italian one was our favorite! The others were fine. There was also a room service menu. We had room service for dinner two nights and it was decent and fairly prompt. We tried room service for breakfast one morning and it was quite late and the eggs were cold when it arrived. Not so good.

We enjoyed the "beach" area quite a bit. It never felt crowded and the chair-side bar service was prompt.

The snorkeling in front of the beach area was pretty good. The coral there wasn't the best, it has been trashed over the years likely by people using the wrong sort of sun screen or other factors. There are still quite a few fish down there to see. We started at the pier and cruised out toward the Money Bar, then turned around and drifted back. You can see angel fish, butterfly fish, parrot fish, snappers, filefish, trumpet fish, yellow spotted stingrays, and other smaller fish. There are some large schools of fish right under the pier. The water is super-clear and was a tad bit chilly but still nice. There is a mild current so I would recommend fins.

We upgraded to a two-room suite with a personal pool. There was a very large patio for us to use and a hammock, which was really nice.The only problem with the room apart from a dizzying array of different light switches, was that the air conditioning in the bedroom did not work. It blew out air but did not cool or dehumidify. We reported it several times and each time they sent someone out to check it out nothing was done to fix it. It took some serious explaining in my part to convince then that there was a problem. To be fair they did offer to move us to a room on a higher floor but we had already figured out how to adapt by then and didn't want to waste any more time on it. We propped open the door to the other part of the suite where the AC was working fine and that helped cool it off a bit. Thankfully it was getting nice and cool at night otherwise we would have moved.

All and all I would return here should we wish to do another all-inclusive trip.

Great hotel with exceptional staff!
Reviewed 1 day ago

We've been coming to Cozumel since 1992. The diving isn't what is used to be since the hurricane but the island life and exceptional staff at this hotel keep us coming back. Specifically ask for Alejandra, Marcos, Sylvia and Arturo. They will take great care of you! We noticed that the food choices have really expanded year over year. simple things like BBQ on the beach with all the condiments, Thai food, Sushi, Italian, etc. On our last night of our stay, the chef prepared a special steak and lobster dinner for us which was fantastic and a very nice gesture.

Great Resort, Great Customer Service, Great Snorkeling
Reviewed 5 days ago

Been vacationing in Cozumel for over 10 years and usually stay at Secrets. This year we tried Fiesta Americana. The resort is great: great customer service, great fish and shrimp tacos, great ocean view, great food, great snorkeling. We would snorkel up to the Money Bar and float back to the resort. We are not sun people so when we needed an umbrella on the beach someone would get us one. Carlos and Aaron served us drinks on the beach. Zimel would get us an umbrella. Edgar and Marco at La Cevicheria served us wonderful fish, fish and shrimp tacos (and beer). Lucio, Hector, Isabel, Arturo and Alejandra were great. The Asian restaurant was our favorite. Alexis gave us excellent service. Alejandra, hostess, surprised us with a "Come Back" dessert tray on our last night at the resort. Juan, bartender, knows how to make a drink. Yes, we tip everyone but everyone was so helpful and friendly. The room faced the water and we had beautiful sunsets every night. We now will vacation at Fiesta Americana because of the great staff, food and location. Good job!

Lovely hotel with the best Fish Tacos
Reviewed 5 days ago

We were here March 2015 with my parents. Beautiful Hotel with a wonderful staff. The staff helped us get my father around who needed a wheelchair. The restaurants are great both the Peninsula and Rosato. My husband and I love Cevicheria...Fish Tacos are the best! Our room was beautiful and overlooked the ocean. The only down side is the pool was hard for people with disabilities to get into. This visit was in 2015, my husband and I are returning March 2019. Cozumel has become our Home away from Home. We can't to come home!