4.5
Very Good 4501 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Rate includes all meals, alcohol, 24-hour room service, an in-room liquor dispenser and a stocked minibar
  • Three outdoor multilevel swimming pools (and a fourth just for kids)
  • Plentiful on-site activities, from fire dance performances to organized scuba dives

What To Know

  • Daily themed events and dinners are more suitable for families than couples
  • No on-site beach, but the pool deck has wooden piers from which you can jump right into the ocean
  • Water-facing rooms also overlook the main pool area, which can be noisy
  • If your stay will be impacted by a hurricane, Palace Resorts will provide a certificate for unused nights. Terms and conditions apply; please contact the hotel for more information

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Family-friendly resort with a pool deck, four restaurants, and world-class reef on Cozumel’s western shore

The Lowdown

The five-story Cozumel Palace nods toward traditional Mexican architecture, with white walls, hacienda-style archways and fenced balconies, all crowned with a yellow tile roof. Contemporary interiors have a subtler aesthetic, with light pastels, pearly marbles and dark wood. A large bar and lounge serve the spacious entryway, where floor-to-ceiling windows showcase water play at a lounger-lined pool deck juxtaposed against the Caribbean Sea. Rattan furnishings, stone-top tables and white marble floors infuse understated, contemporary style in the 175 rooms and suites, so as to not disturb the azure ocean views from the hammock-strewn balconies. Two-story arched windows mean a flood of light in the split-level Loft Suites, where dark wood staircases lead to master bedrooms with kingsize beds and peach walls. Open European-style bathrooms in all. One of four on-site restaurants (and the only one with a dress code), Turquesa serves traditional Italian dishes, as well as a popular grilled steak and lobster dinner, in an elegant dining room. The Chinese-Japanese fusion restaurant, Momo No Hana, pleases zestier palates with market-fresh bites at the à la carte sushi bar. In between volleyball matches and scuba diving demonstrations, children four to 12 splash in the family-friendly pool or play table games at the kids club. Meanwhile, the quieter set unwinds at the nine-room spa and savors grilled seafood snacks and frosty cocktails by three ocean-facing pools.

In the Area

The resort is on the western edge of Cozumel, a major cruise ship port of call and high-traffic island a short ferry ride from Playa del Carmen. Cozumel is a diving hot spot for its 80 degree waters with 80 percent visibility; the resort’s PADI-certified dive center can organize scuba adventures around Palancar, the world’s second-largest coral reef. Other activites include parasailing, swimming with dolphins, snorkeling and more. A few blocks north of the resort is a small plaza lined with shops selling Mexican knickknacks and Cuban cigars. San Miguel, the island’s main thoroughfare, is a 15-minute walk from the resort. Although teeming with cruise day-trippers during the day, at night it’s a host to traditional Yucatecan restaurants. Snag a seat beneath one of La Choza’s palapa huts for traditional shrimp-stuffed poblano chiles, cochinita pibil (spicy marinated pork baked in banana leaves) and, of course, a killer margarita.

How to Get There

Cozumel Palace All Inclusive
Avenida Rafael E Melgan Km 1-5
Cozumel, 77600 Mexico

Reviews

Excellent Value
Eric M

I came here to scuba dive. The on-site Aqua Safari offered excellent opportunities to dive on various reefs and are staffed with well qualified dive masters and have available all the diving equipment you need. It was an excellent and most gratifying experience to dive four of the seven days with two dives per day. The staff are very friendly and attentive. We especially enjoyed the great service offered by Martha and Isabel at the Turquesa restaurant! In fact all the staff were really great!

Great week at the Cozumel Palace!
megatec

The staff at the Cozumel Palace is fantastic! They quickly resolve all issues and keep you on pace for an incredible vacation. Management is very good top to bottom. The food is great, the spa is great and the location is fantastic. We are return guests and would recommend the Palace to anyone wanting a nice, relaxing vacation. The staff is genuinely invested in making your stay a pleasurable experience.

Great place
davemadden

Beautiful small all inclusive. no beach, but you can snorkel right off the dock area. Walking distance to the port if you want to take a ferry to playa del carmen. City area was clean and safe. The water is clear and blue!