4.0
Very Good 3651 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at The Westin Resort & Spa Cancun in Cancun (Hotel Zone), you’ll be convenient to Playa Delfines and El Rey Ruins. This 4-star resort is within close proximity of Wet n’ Wild and Aquaworld.

Rooms

Make yourself at home in one of the 379 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a health club, and an outdoor tennis court. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 5 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

How to Get There

The Westin Resort & Spa Cancun
Boulevard Kukulcan Km 20
Cancun, 77500 Mexico

Reviews

4.0 Very Good 3651 Reviews
Great Birthday Weekend
Reviewed 4 hours ago

Went to Cancun for a birthday weekend and stayed at the Westin. It was great deal for the money paid. Was upgraded at check in to an ocean view room. Nice hotel but could use a refresh. Its close to the airport but also close to the Hotel Zone.

Our 3rd vacation at The Westin
Reviewed 5 hours ago

We really like The Westin since it's a much smaller place affording more intimacy. The beach and the pools are excellent, the service is excellent and we really enjoy the 6th floor balcony ocean view rooms. We leave the door open a bit so we can listen to the waves crashing on the beach and it puts you right to sleep on a very comfortable bed. Although it's located at the south end of the hotel zone, making a long bus ride downtown, it affords avid snorkelers like us easy access to the reef located off the beach at Club Med which is next door. We simply pack our gear, walk on the public beach/rocks around the point at Club Med, staying off their private property, and snorkel whenever we want to. We've stayed at 2 other places since discovering Cancun in 1991, but The Westin is by far the most fun for us. We have our favorite restaurants and we always have no problem getting to them using the public bus system. The bus stop is only about a 3 to 4 minutes walk from the lobby.

Ivan Yoga @ Westin Resort & Spa
Reviewed 1 day ago

First time trying yoga in 15 years - back then I did not consider it useful. With the passage of tme, I felt the loss of flexibility. I now consider it a very good addition to my exercise regimes.

Ivan is a patient and good teacher! Having seen advanced participants in the class, I know this is true for all levels of skill.

Enjoyed it so much, we went back two more times during our visit. Each was unique and confirmed our enjoyment of his classes. Strongly recommend!

Remember to tip :) and Namaste!

A Very Average Stay, Some Issues, Good Staff, OK Food.
Reviewed 2 days ago

I was invited to see the Time Share presentation for 4 nights at $299. Hotels website showed a night cost at $125/night, so not a great deal, but ok.

Cons - I found the rooms and general construction (on-going) to show a lack of high-quality because so many areas were clearly repaired, especially in many ceilings. I found loose and broken tiles in many areas and monotonous or lack of decor.

I'm guessing no wind tunnel tests were done on the structure because the howling of the wind at night was like a banshee attack and seriously strained sleeping two full nights of the 4!

There was a general lack of maintenance in many areas, including on the beach, and public areas which were noticeable. Normally, these ares are well maintained to create an good impression - not so in this case.

Overall, if I were buying a vacation room here, I would say, "No way!" I've seen poor, mediocre, and fabulous time shares, and particularly for the price of this package (which I found outrageous for what you'd get) it wasn't even a question! (Forget all the points and options babble!)

Pros - The best aspect of the visit were the staff and interacting people there! They were great! So, Kudos for staffing. (Unfortunately, everything else fell short - and I was so happy to be moving to a high class hotel for the next 6 nights at "the tip of the 7!"

Location was both good and bad, but good because we were looking for some quiet time the first few nights until hitting "Crazy-town" up in the center. Bad because it was not the quiet time we expected. It was also a very low time for tourism in December.

Overall - I might consider another visit to SPG Starwood or Marriott Time shares but it would be at a much better incentive for me. It's good to check rates at a third-party provider before saying yes to such a "deal."

In my case, the second hotel blew away this hotel visit for only $75 a night difference to a 5 star, major improvement over the pedestrian feel of the Westin Resort and Spa.

If you're making the trip, my suggestion is that you consider extending your stay by staying in an uptown hotel FOLLOWING, your stay at the Westin. By planning it this way, the second half of your vacation will leave you smiling as you board your flight from Cancun!

Needs renovations in communal areas but lovely stay here
Reviewed 4 days ago

We stayed four nights very cheaply as part of Weston's attempt to get visitors to consider buying into their vacation packages. We stayed in the quieter Royal Beach Club section to the south of the property. Our room was quiet and comfy. Housekeeping was Excellent after the first two nights and subpar after the next night. We found the place to be very clean, if sterile. The cocktail hour was almost worthy of being called a meal with hot and cold appetizers and many drinks. The breakfast buffet was varied and large but I would have liked better eggs. Since humidity is so prevalent, bread and baked goods were never very good. Loved lounging by the water and playing in the waves.Concierge service was very helpful. We would consider staying here again.