4.5
Very Good 3480 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Sunrise yoga in the seaside studio
  • A seashell Mayan massage at the Kayantá Spa
  • Hands-on Mexican and Italian cooking classes in the professional-level Culinary Center

What To Know

  • Valet parking is free
  • Pets are not allowed
  • The hotel is completely non-smoking

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Honeymoon Luxury Romance Romantic Suite Tropical Waterfront sofa property living room home condominium cottage Villa flat

Overview

An outpost of baronial elegance in the heart of Cancun’s hotel zone, with residential-style beachfront and oceanview rooms and activities galore

The Lowdown

Celebrating its 20th anniversary this year, the Ritz-Carlton Cancun brings the hotel company’s Old World ambiance to the main drag of the Mexican resort town. Fronting white-sand beaches and turquoise seas, the resort makes the most of its location by including terraces and balconies on the oceanview guest rooms, which also have plush feather beds and lavish marble bathrooms. The property is tricked out with luxury resort amenities, including seven dining venues, a serious cooking school, a tennis center, a large spa, two swimming pools, an oceanfront whirlpool and private beach palapas.

In the Area

In addition to traditional snorkeling and scuba diving around reefs, Cancun is home to the unusual MUSA Underwater Museum of submerged sculpture. Getting to the museum requires a 30-minute boat ride to Isla Mujeres from a pier that’s five minutes from the resort. The Cancun Jungle Tour at Aquaworld is a guided tour through dense mangrove forests with an optional stop for snorkeling. Rather engage in retail therapy? The Kukulcan Plaza mall is within walking distance of the Ritz-Carlton and has more than 250 shops, including Montblanc, Fendi and Cartier.

How to Get There

The Ritz-Carlton, Cancun
Retorno del Rey No. 36
Cancun, 77500 Mexico

Reviews

4.5 Very Good 3480 Reviews
Birthday in Ritz Carlton Cancun
Reviewed 19 hours ago

Thank you for wonderful stat at RItz Carlton Cancun.
Especially nice was the beach and pool area. Great service, comfort, delicious food. Special thanks to the wonderful manager Dmitrii Lopez for all the arrangements, care and warm-heartedness to the guests, for the amazing organization of my birthday on the beach. This is what I call unforgettable vacation.
I will definitely come back to R. Highly recommend this hotel for upscale vacation and comfort.
Best wishes,
Svetlana

Fantastic service, hotel and beach
Reviewed 1 day ago

From the minute you are greeted at the airport by the driver to the day he takes you back you will want for nothing. The Ritz Club room team treated us like we owned the hotel. Angel and the front desk team took care of everything we needed. Luis and the rest of the team ensured we had the best food and drink. The house keeping team never missed a step. The pool and beach team set us up with everything we asked for and the seaweed was well managed. We enjoyed the treats at the beach and the outstanding Mojito class at the pool bar. Take the Heart of the House tour with Chef Octavio and you will gain a wonderful appreciation of what it takes to offer seamless service. I am ready to rebook ASAP.

This Property is Amazing!
Reviewed 2 days ago

This property is beautiful! It definitely exceeded our expectations. Every staff member was professional, friendly, and accommodating. This was one of the best hotels I’ve stayed at in Cancun. I absolutely loved the club and would recommend anyone looking to stay there to book a room that includes the club access. I definitely recommend this property and will definitely return.

Mom’s birthday celebration trip
Reviewed 4 days ago

It’s a beautiful hotel. Everything was on point. Delicious food and eager to please staff. Dmitri a supervisor from the grill bar next to the pool helped to organize a surprise for my mom’s birthday. It was wonderful and she was so happy!
Thank you!

Always a pleasure ...
Reviewed 4 days ago

We couldn’t ask for a better place to vacation. This is an old school beach club. Service is impeccable. Food and drink quality is top-notch. There isn’t one thing I would change. I am a loyal Ritz-Carlton person and this hotel exemplifies Ladies and Gentlemen serving Ladies and Gentlemen. Thanks to everyone at the resort. You are truly the best.