The Ritz-Carlton, Cancun
What We Love
- Sunrise yoga in the seaside studio
- A seashell Mayan massage at the Kayantá Spa
- Hands-on Mexican and Italian cooking classes in the professional-level Culinary Center
What To Know
- Valet parking is free
- Pets are not allowed
- The hotel is completely non-smoking
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Celebrating its 20th anniversary this year, the Ritz-Carlton Cancun brings the hotel company’s Old World ambiance to the main drag of the Mexican resort town. Fronting white-sand beaches and turquoise seas, the resort makes the most of its location by including terraces and balconies on the oceanview guest rooms, which also have plush feather beds and lavish marble bathrooms. The property is tricked out with luxury resort amenities, including seven dining venues, a serious cooking school, a tennis center, a large spa, two swimming pools, an oceanfront whirlpool and private beach palapas.
In the Area
In addition to traditional snorkeling and scuba diving around reefs, Cancun is home to the unusual MUSA Underwater Museum of submerged sculpture. Getting to the museum requires a 30-minute boat ride to Isla Mujeres from a pier that’s five minutes from the resort. The Cancun Jungle Tour at Aquaworld is a guided tour through dense mangrove forests with an optional stop for snorkeling. Rather engage in retail therapy? The Kukulcan Plaza mall is within walking distance of the Ritz-Carlton and has more than 250 shops, including Montblanc, Fendi and Cartier.
How to Get There
From the begging of the stay everyone was so great and helpful. I loved flowers balloons and champagne(for flowers my husband had to pay -was a surprise to me) for my birthday and the dinner at the casitas. The service was so amazing especially Dmitri Lopez. He was so kind, knowledgeable and accommodating.
Can’t wait to come back
Stay with Ritz was amazing. Stuff is the most helpful. Everybody was so nice and courteous. Food is one of the best i personally ever had. Caribe grill for lunch on the beach,Casitas for dinner. Stop by at sushi bar for the best crafty cocktails.
Rooms are traditional but implacable clean. Room service came in twice a day and coming back home to chocolate was just so sweet.
All of this with so much pride and love from customer service.
We definitely will stay again! Thank you so much for your hospitality!
This high class hotel is amazing. its a little old but still the grandeur is still there.
we stayed for 2 days since our business deal was going to be held in the hotels conference room.
Great place , and great service