4.0
Very Good 2034 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • All-inclusive beachfront bliss at the hotel with the longest pool in Cancun, including extrasTaking a swim in the quarter-mile longest pool in Cancun
  • Relaxing on a lounger on the third-of-a-mile longest beach in Cancun
  • Picking from one of the 18 restaurants and 14 bars, several of them covered in your all-inclusive basis
  • Watching some of the 50-plus performers: singers, acrobats, rollerblader, comedians…
sky water Beach Sea Ocean shore swimming pool walkway sunny day

Overview

An all-inclusive lagoon-view room at the hotel with a third-of-a-mile beach and quarter-mile pool

The Lowdown

If the word “Cancun” calls to mind images of palms, pools and palapas, base your escape at The Pyramid at Grand Oasis. On the above, this retreat is hard to beat: It boasts sprawling tropical gardens and a swimming hole that, at a quarter of a mile, is the city’s longest. Among other exceptional amenities are a whopping 16 restaurants and 14 bars (three swim-up) – many covered within your all-inclusive basis – and a nine-hole golf course at the larger resort. Evenings bring performances – think concerts, acrobatic displays, comedy shows and flash mobs – and the property even houses a gaggle of preening peacocks.
And then there’s the best “p” of all: playa. At a third of a mile, The Pyramid’s beach is also the longest in Cancun, with plenty of thatched umbrellas, beach balls and loungers. And you don’t have to stake out a perch on the sand to take in the views of the sea or lagoon. Many of the eating and drinking spots at this newly renovated getaway overlook these glimmering waters – and along with giving you an upgraded minibar and private balcony, every single accommodation promises a Caribbean or Nichupté vista.

Rooms

 Each accommodation overlooks either the lagoon or the ocean. Newly renovated, yours will be an air-conditioned retreat from the Cancun action, with a combination shower and tub in its bathroom, a balcony and an upgraded minibar that stocks sodas, beers and snacks. 

Dining

Hungry? You won’t be for long, thanks to the 16 à la carte or buffet-style restaurants and 14 bars you can choose from, many of them covered within your all-inclusive basis. Among them are Akeru Asia Lounge, for sushi; Ibiza Restaurante, for Mediterranean cuisine; and Sarape, for Tex-Mex fare. Some eateries afford views of the beach or pools, while others host entertainment, like mariachi performers or live bands. Three of the bars are swim-up, in case you’d like to down your cocktail while you soak in the quarter-mile pool. 

Spa

 Receive a relaxing facial, massage or body treatment at the full-service spa. Afterwards, give your endorphins a boost at the well-appointed fitness center. 

Location

Get two bodies of water in one hotel when you stay at The Pyramid; you’re right between the Caribbean and Nichupte Lagoon and can sunbathe on the longest beach in town, measuring a third of a mile. Another comes in the form of the pool, which, at a quarter of a mile long. If you’d like to explore Cancun’s shop and restaurant offerings, you’re also around the Hotel Zone fun, as well, so just a short walk from both – along with water-sport companies and all the nightlife you’ve heard about. Stay in, and you can also enjoy golf on the nine-hole course, beach parties, karaoke, themed events and performances by the in-house staff of 50-plus – including acrobats, singers and comedians.

How to Get There

The Pyramid at Grand Oasis
Zona Hotelera Km 16 Lote 45
Cancun, Mexico

Reviews

Fantastic Hotel, great holiday
ukreviews

Firstly, I was apprehensive about staying here due to the number of poor reviews about the hotel. I have to say that firstly the hotel itself looks amazing and for the first few days after arriving I couldn't stop smiling. The pyramid itself is stunning and has plenty of facilities including a shop, cocktail bar, casino and the Kinky Night Club.

Our room was great with an ocean view and was cleaned very well, our maid Karla was fantastic and did a great job. Despite other reviews it did not smell of damp or mildew and was cleaned everyday.

The hotel is huge and has a real luxury feel to it, the pool is big and there are plenty of sun beds so you never have to worry about reserving them in the morning. The main pool also has a swim up bar, the only negative is that there was always a big queue, they could do with opening another swim up bar elsewhere.

The restaurants were mixed, the best ones were Dos Lunas, Hacienda Sarape (special mention to our waiter Francisco who was the friendliest member of staff we met all holiday), Black Hole, White Box and Careyes. The steak restaurant was really poor, portions were tiny and the steak was thin and overcooked, you get a much better steak at Careyes however this is only open at lunch time. Le Buffet was okay with a good variety of food however there was only ever one person on the grill which meant a wait most nights.

We saw two Circus shows in the Pyramid during our stay which were fantastic and seemed like a professional show that I would happily pay to watch. Unlike other reviews the entertainment did not go on into the night and was finished well in advance of bed time.

The Fountainbleu cocktail bar was also fantastic, especially our bar tender Pedro. There is a massive choice of restaurants, entertainment and bars as well and we didn't get bored in the two weeks that we stayed.

The only two things that prevent me giving this hotel a 5 star review, which it could so easily have been, was firstly a majority of the staff were very rude and almost seemed as if they do not like English or American people and secondly we paid for the black wristbands which were meant to entitle us to specific restaurants and bars however on a few occasions people with other coloured wristbands were enjoying the facilities that were meant to be exclusive to black or gold bands, it was frustrating that we had paid the extra money for this however others seemed to benefit as well.

Overall this hotel was fantastic and we really enjoyed our holiday. It caters for all ages and has something for everybody including plenty of day time entertainment around the Oasis Beach Club.

Amazing stay!! Will definitely return
sophie21695

I have to disagree with all the bad reviews on here!!
We stayed in the Pyramid (there are 3 different hotels on this resort) and had black wrist bands. The black bands give you access to all restaurants and bars with some extras. Our stay couldn’t have been more perfect, our room was spotless and cleaned well everyday and the bathroom was lovely. The staff at the concierge always helped with a smile.
The pool is massive with loads of choice of sun beds and there are beautiful beach clubs with double bed sunbeds.
The restaurants were amazing! We only went to the ones which allowed black band guests, the food was so tasty and a wide variety, even at the buffet! I definitely recommend visiting the White Box, Black Hole (thanks to Alberto, Jonathon, Juan and Cher Jorge), and Benazuza (thanks to Emilio etc), they are all great experiences and the staff are impeccable!
We will definitely return to the Pyramid :)

Dos Luna’s
Melissa D

The food was incredible! Dominiq our waiter had excellent etiquette and was very polite! Thank you to the chef for the fabulous food and to Ricardo and Manuel for their hospitality! Would return to this restaurant!