4.0
Very Good 2535 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The "stay at one, play at all" perk allows you to dine at sister properties Moon Palace and Beach Palace
  • Spa treatments are affordable and make use of indigenous ingredients
  • This is a couples-only resort; children 17 and under are not permitted
  • Bookings for stays from July 1 to Dec. 23, 2015 will receive up to $1,500 in resort credit; resort credit is per room, per stay, some restrictions may apply, contact the resort for more details

What To Know

  • The ocean can be quite choppy and rocky in this area; bring water shoes
  • Sun seekers are better off by the beach, where the high-rise building doesn't block the rays
  • It's about a 20-minute taxi ride to get to the heart of downtown Cancún if you're looking to party or shop
  • If your stay will be impacted by a hurricane, Palace Resorts will provide a certificate for unused nights. Terms and conditions apply; please contact the hotel for more information

Amenities

  •  Adults Only
  •  All-Inclusive
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Couples-only all-inclusive resort at the farthest end of Cancún's Hotel Zone, with sister-property perks and a spa

The Look

At the farthest end of Cancún’s Hotel Zone, Sun Palace is a sleek take on the all-inclusive megaresort. There are Mexican touches aplenty (art installations, sculptures and hibiscus drinks and flowers on arrival), but the styling is decidedly modern. Giant daybeds line the infinity pool, Asian hors d’oeuvres are served in an alfresco lounge, and the chic spa overlooks the Caribbean.

Bed and Bath

The star attraction in every guestroom is the mighty double Jacuzzi that separates the bed and living area. Comfy kingsize beds complete with billowy canopies are perfect for breakfasting in bed, and all rooms feature balconies overlooking the Caribbean Sea or Nichupte Lagoon. Home comforts include flat-screen TVs, coffee machines, minibars with liquor dispensers and 24-hour room service. Concierge Level rooms have premium liquors and L’Occitane bath products and offer a special delivery of canapés or petit fours, which miraculously seem to come just when you’re feeling a mite peckish.

Beyond

The resort isn’t overwhelming in size, and there are two distinct areas, a “quiet” section in which to relax and read by the pool, and a “live” area by the pool where active types can play aqua-volleyball, Marco Polo and the like. There are plenty of beach chairs by the ocean, too, to soak up the Caribbean rays. Unlike at other all-inclusives, the food at Sun Palace is top-notch, with five restaurants and three bars to choose from. El Alamo is a popular choice for dinner for its authentic Mexican dishes, and smart La Tratto has a private area with an overwater glass floor.

How to Get There

Sun Palace Couples Only All Inclusive
Blvd Kukulcan Km 20 Hotel Zone
Cancun, 77500 Mexico

What to Pack for Cancun

Reviews

Wedding Aniversary
carlosvpsanchez

We had a great time, everyone at the hotel did a great job. we are planning to come back next year, hope that the hotel will be done with the renovations.
and hope that it will be the same team at the hotel...

Our wonderful home awau from home1
cindyron42608

We have been to Sun Palace 8 times in the last 11 years. Each time is better than the last and always like going home to visit beloved family in a beautiful environment.

The staff continue to amaze from new GM, Walter Barbieri, to every person seeing to every detail!

We are looking forward to our next visit in April to see what they have done while being closed for renovations!

We love The Sun Palace! Go visit!!!

Ron & Cindy Paquette

Loved it
hartylawdh

Everything was great. Service, food,staff. We plan to go back as soon as our schedule permits. Anxious to see the renovations that are being done. The beach was cleaned daily of seaweed so it was never a problem.