81%
Members Recommend
4.5
Very Good 7173 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Meals, snacks, (most) alcohol, 24-hour room service, use of water sports center and lots more included in the Jetsetter rate
  • Stunning three-tier infinity pool and sea-facing Jacuzzi
  • Specialist body wraps in the 15,000-square-foot Spa del Mar

What To Know

  • The adjacent building blocks much of the afternoon sun
  • The resort is more geared towards adults and couples

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Elegant Hip Luxury Modern chair Lobby function hall restaurant conference hall living room

Overview

Luxe all-inclusive between the Caribbean Sea and Laguna Nichupte, with four restaurants and a knockout spa

The Look

In the heart of Cancún’s hotel zone, the 214-room Sandos Cancún Luxury Experience Resort is on the beachfront between the turquoise Caribbean Sea and vast Laguna Nichupte — a water setting echoed by three split-level infinity pools and a sea-facing Jacuzzi.

Bed & Bath

Guestrooms are uniformly spacious, with a Miami-chic look in cream and crisp white, and modern extras like 32-inch TVs and marble bathrooms. Premium Superior Rooms take advantage of their high-floor position with balconies (in most) and sea or lagoon views. They also offer guests access to the Premium sixth-floor bar, as well as the beach cabanas.

Beyond

The all-inclusive rate (meals, drinks, room service, most water sports, taxes and gratuities) means revamped dining options in the four restaurants: international fare at Zango, à la carte Caribbean dinners at the alfresco St. Trop, Asian flavors and a dress code at Gaijin, and buzz-worthy molecular gastronomy at Seasons. After dark, live entertainment comes courtesy of local music troupes, and the central Bar One stays busy late into the night. But the aptly named Spa del Mar is where the resort really shines. The 15,000-square-foot complex houses 14 treatment rooms, a cold plunge pool, an outdoor whirlpool, steam rooms and treatments including body wraps of sea plants and marine algae, and specialized massages.

In the Area

Active types will be kept entertained on windsurfing and sailing excursions, or with a morning tennis match — the elevated clay courts are positioned, naturally, to take full advantage of the sparkling Caribbean Sea. Or venture out on a day-trip via ferry to the lovely Isla Mujeres for sun, sand, snorkeling, seafood and cerveza, then return to Cancun’s legendary after-dark scene at dance club, Coco Bongo. For more cultural entertainment, visit the ancient Mayan ruins of Chichen-Itza (the concierge can arrange tours) or head south to the more accessible cliffside ruins in Tulum. Dive lovers can explore the colorful Palancar, Santa Rosa and El Cedral reefs on an excursion to Cozumel.

How to Get There

Sandos Cancun Lifestyle Resort All Inclusive
Km 14 Mz 53 Lote 37-1 ZH
Cancun, 77500 Mexico

Reviews

Staff works hard to solve problems
travelteaser

We had a reservation mix-up and were sent to Sandos Cancun until things could get sorted out. Although we were unhappy with the problem, the staff at Sandos Cancun worked very hard to help solve it and help us feel taken care of.

We'd like to give a special Commendation to Gabriel and Carla at Royal Rlite. Gabriel even spent a lot of time making phone calls to track down our lost luggage and make sure it arrives to us safely. Issa at concierge showed us kindness and compassion. Jessica at reception was very empathetic and kind.

Thank you for helping turn things around for us and renewing our experience with Sandos.

Amazing
Jcarteri

It was a beautiful trip. Worth every dollar. The staff is extremely nice and helpful. The food was super good and the view is very beautiful. Overall would definitely come back again. Bernie was super good to us and helpful. It was what we expected and more. And lastly Chantal the waitress from St. Trop was great

Beautiful
Katm0319

5/5 resort. The food was amazing, entertainment was amazing and the staff is amazing. Bernie particularly as well as Chantal (the waitress from the pool) Came from Canada and would definitely come again. The staff are quick to help with anything you need. We will miss it!