4.5
Very Good 6164 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Riu Palace Peninsula All Inclusive in Cancun (Avenida Kukulkan), you’ll be close to Tortuga Beach and La Isla Shopping Mall. This 4-star resort is within close proximity of Langosta Beach and Escenica Tower.

Rooms

Make yourself at home in one of the 562 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 6 bars/lounges.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

How to Get There

Riu Palace Peninsula All Inclusive
Blvd Kukulkan, Km 5.5 Lote 6-C
Cancun, 77500 Mexico

Reviews

4.5 Very Good 6164 Reviews
Excellent vacation
Reviewed 7 hours ago

We spent very good time at this hotel and looking forward to spend our next vacation at one of the Riu Palace hotels. Everything was great: beach, food ( so many choices), service, entertainment, cleanliness. The only advice I would want to give is to make menu at specialty restaurants more diverse. For those who like lobsters, crabs, and salmon that’s the right place to go. Also Japanese restaurant has poor selection of sushi options. Buffet was always great. The last thing that I want to highlight is the view from our room which was absolutely gorgeous!

Great visit March Riu Peninsula
Reviewed 8 hours ago

We just got back from a great visit to Riu peninsula. Absolutely best beach in Cancun. Palm trees and calm waters. No seaweed!

The food and drinks were excellent. Ask for what you want and you will get it. Be as specific as possible. The room was cleaned daily and turn down service was excellent. The staff was friendly and the food phenomenal.

I recommend eating the buffet as they have the best variety , followed by steakhouse and then Japanese restaurant. This is the best all inclusive I have been to in Cancun.

Beautiful resort with plenty of pampering
Reviewed 2 days ago

My husband and I just returned from a week at the Riu Palace, Cancun. My intial impression was that is was a smaller resort than I am used to, but honestly no lack of entertainment or things to do. Beautiful pools and beaches. Plenty of lounge chairs and shade if that's what you are looking for. The food was the best resort food I've had. Do not need to make reservations to sit down restraunts and could never had to wait to be seated. The food was outstanding! Honestly! Service was amazing everywhere. From the bartenders to the housekeeping, everyone was smiling and friendly. We had a great trip. Never felt unsafe. We would go for long morning walks out on the hotel strip. There are public beaches and shopping in walking distance. Honestly, my only complaint was the noise at night. Because it's a hotel, and there are so many hard surfaces, you can hear people in the hall and doors slamming at all hours of the night. Bring your earplugs. Entertainment goes until 11:15 or 11:30 and there is no way to avoid listening to it, if you go to bed earlier, which after a long day in the sun is sometimes nice to do.

Satisfied
Reviewed 3 days ago

Nice clean place. The service was exceptional. The staff there were super friendly. The food was good for the most part. I wouldn’t waste your time at the sushi or Mexican place. In my opinion the buffet was better than both those places. The steak house was good.
I was disappointed in the gym. For such a nice resort I expected much more from their fitness facility. Also, there is no disco there and it gets pretty quiet around midnight. So if you’re looking to party, you’d have to go downtown or somewhere else. It would be Nice to have a disco there to party and stumble back to your room.

Solid Stay
Reviewed 6 days ago

Rooms:

Good sized, fairly modern, but didn't feel all that luxurious or special. The bed was just ok and the A/C was weak, even when turned to the max. Beautiful views from the room.

They only fill the minibar every second day. It's a bit annoying as most resorts I've stayed at fill it every day. The rum in our liquor dispenser sat empty for 5 days. No one was checking that.

Beach:

Loved it. You have one side with some rocks and a ledge (no rocks in the water) and then a nice swimming area. We we usually able to grab a decent seat anytime of the day and there were umbrellas available if you didn't happen to have a chair with one. There is also a bar/bathroom near the beach that isn't busy.

Watersports:

This was disappointing. I would have loved to kayak/paddle board. Supposedly you can do it at the Riu Caribe, but I didn't see anything there. If I'm paying for the Palace resort, I shouldn't have to go to another resort to get some basic items that every resort has.

Food/Drink:

One of the better buffets I've had (not a high bar though). Had a few good meals in the restaurants as well. No complaints. Drinks were pretty standard fair. Coldest draft beer I've had at any resort.

Service:

Great. My only complaint was that there were a few occasions/times where they only had one bartender and they really needed two. Diego at the main bar was a machine. They were all really good at juggling orders and not forgetting you. Alfonso and the waiter on the beach were also very good.