4.5
Very Good 7477 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Riu Palace Las Americas All Inclusive – Adults Only in Cancun (Avenida Kukulkan), you’ll be minutes from Cancun Convention Center and Plaza Caracol Mall. This 4-star resort is within close proximity of Caracol Beach and Forum By The Sea Mall.

Rooms

Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 6 bars/lounges.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

How to Get There

Riu Palace Las Americas All Inclusive – Adults Only
Blvd. Kukulcan, Km 8.5
Cancun, 77500 Mexico

Reviews

4.5 Very Good 7477 Reviews
Just magnificent
Reviewed 23 hours ago

Where do I start, arrived in reception around 5pm after a long but brilliant flight on the Dreamliner (premium, well worth it by the way) greeted at reception by a very professional friendly lady sorry didn’t get her name! A welcome drink arrived within minutes which was appreciated, she told us everything we needed to know and our cases were on there way to the room (109) the reception area is just magnificent so beautiful.
After finding our lovely room our cases arrived within 5 minutes excellent service yet again, the room was big and spotless which remained that way for the entire holiday excellent cleaning staff which I did catch the lady near the end of the holiday and give her a good tip.

Lots of fresh towels every day and even at night times when you came back in, tea coffee making facilities four optics which I never used but nice to have, the fridge stocked every day with water, soft drinks, and beer! All free of charge of course, massive bed makes our king size look like a single when we got home, the food was magnificent the buffet in our opinion was the best although we did try all the restaurants except the Japanese ( like my food cooked) all very good the steak house was our next favourite but you just couldn’t beat the buffet there was everything and more to choose from plenty of fresh hot food with more chefs than you could shake a stick at, and the waiter service just like the rest of the hotel fantastic.
I don’t normally have breakfast at home but on holiday why the hell not! Again the choice and quality of the food was fantastic the poached eggs done perfect, so much to choose from unbelievable really and all quality food, your escorted to your table when you go in and offered tea, coffee, juice of your choice water, even vodka and wine if you fancy, after a few days the staff know our time for breakfast and watched for us coming around 7.30/7.45 and what a lovely start to the day Humberto&Jorge were our waiters for the rest of the holiday and when we left young Jorge had a genuine tear in his eyes but the more experienced Humberto looked after the young lad, the service they gave us was superb and they worked so bloody hard to make you happy always asking are you coming for lunch as they start at 5am and finish at 2pm with only one day off per week.

The beach and pool service is brilliant around every 20 mins or so brining you any drink you wanted while you soak up the beautiful views and sunshine (Enrique) again so friendly and a good laugh and so so polite doing his job.

Well think that’s enough of this review I think you’ll get a good idea of what we thought of this holiday Magnificent from start to finish a beautiful hotel with excellent staff if I can afford it again next year I’ll do the same again we’ve been fortunate to go to some fantastic places in the world but this even out does Mauritius which takes some doing, we are just in our 60s well the wife is I’m 59 but not for long (November)😂 and we loved it not rowdy at all met some lovely people mainly from America & Canada and not one person had a bad word about this hotel and its staff.
Just one last quick word it’s adults only hotel the sister hotel is only 50 yards away but when you look at the front of the hotel it’s stunning and it never disappoints from you walking in, also some shops across the road if you fancy a little walk which might be handy.
Well done everyone for giving us our perfect holiday, you won’t regret this hotel trust me it’s that good.

Lovely holiday
Reviewed 2 days ago

We stayed here for 14nights and the stay was fab! Check in was stress free, informative and the welcome drink made it perfect. The hotel itself is so clean, (cleaner then clean), all staff do a fab job. The entertainment team do a great job, a shout-out to oslabdo, he was the first one of the team to take time out and speak with us on our first few days which made us feel more comfortable taking part in activities throughout the week... food is great especially at the buffet! Speciality restaurants are ok... rooms are fab, air con great. All in all a fab holiday and wouldn’t hesitate in going back if we’re to visit Mexico again.

Wonderful Experience
Reviewed 4 days ago

Vacationed here with family recently and we had a great experience. Perfect location, great service, impeccable hotel. The restaurant staff and food were top notch, everything is immaculately clean, the front desk especially Joshua were very accommodating and especially helpful. The daily theater performances were pretty good. Jovany, the exercise instructor got us all moving and shaking in the water. Pools were clean, the suites were beautiful with great sweeping views of the ocean. The drinks felt a little watered down at some of the bars and at other bars were top notch. Overall, I highly recommend this location. I would definitely go back. All inclusive, adults only.

3rd time is a charm
Reviewed 5 days ago

My husband and I returned for a third stay at the Riu Palace Las Americas last week and it was even better than the last time we visited 6 years ago. Several areas have been renovated, since our last visit. We found a terrific last minute package deal, so we did not have a sea view this time. However, we did have a balcony and loved being able to sit outside and hang our wet swimsuits on the guest rack attached to the balcony wall. The service cannot be beaten. The atmosphere or vibe was definitely more mature than we remembered and that was also terrific for us. Caution with the drinks, because the bartenders were all heavy handed! I love seafood and can't say enough about the variety of dishes at the buffet each day. I personally enjoyed lobster cooked three different ways, three out of four evenings. I'm already planning my next visit.

Perfect location and great service
Reviewed 5 days ago

This property is one of several Riu properties in Cancun and you can use all of them with your armband. It's a nice location with excellent services and good food for an all inclusive. I'd highly recommend it! Be sure to walk the beach a bit and spend plenty of time in the pool as it's beautiful!