4.5
Very Good 7596 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Riu Palace Las Americas All Inclusive – Adults Only in Cancun (Avenida Kukulkan), you’ll be minutes from Cancun Convention Center and Plaza Caracol Mall. This 4-star resort is within close proximity of Caracol Beach and Forum By The Sea Mall.

Rooms

Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 6 bars/lounges.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

How to Get There

Riu Palace Las Americas All Inclusive – Adults Only
Blvd. Kukulcan, Km 8.5
Cancun, 77500 Mexico

Reviews

4.5 Very Good 7596 Reviews
Best resort ever
Reviewed 1 day ago

I went to riu palace Nov 18 to Nov 25 ....best hotel ever ....second year even better ......
Thank you to housekeeping , Joshua at the front desk, arcos at breakfast , Lorena, Enrique, William all servers, the lady at cappuccino bar excellent service . see you next year . I love this hotel, great food, great service and great time absolutely no complaints

Excellent hotel!
Reviewed 1 day ago

a little noisy at night. walls thin. they played heavy metal one night in the /theatre shower either was too hot or too cold. if you like to eat , food was excellent however lineup to steak house. beach very nice . shopping 10 min bus ride away . bus costs $1U.S one way., there is also a moneyback shopping incentive8.9% tax back.however the man in the kiosk had to photocopy all our documents. pool is 75 m2 there was one man in wheelchair there . ido believe had help getting up the stairs to beach or sat by the pool. the elevators are small.

Spending one day is Luxury Hotel Riu Day Pass
Reviewed 3 days ago

My friend was staying at this resort at the same time as I was visiting Cancun. I decided to spend the day with him and his friends at the Riu Palace Las Americas and I was amazed. Palace is the right word, the inside of the hotel looks just like that, a palace. I could have sat in the lobby for hours admiring the architecture, but I was there to hang with my friends. The staff working there from the doormen, receptionists, bartenders, grounds keepers and wait staff were not only friendly, but they all seemed easy going and pleasant. It made me feel comfortable, as if I was at a relatives house. I only had a chance to eat from their snack bar, but all the food was fully stocked, fresh and delicious. All in all, the day was marvelous and when I return to Cancun, I know where I'll be staying for sure.

Review
Reviewed 4 days ago

Luxurious hotel, great service , all inclusive restauranrs beautiful beach and resort no need to get out.

Very well recommended hotel no kids allowed all guests must be beyond 18 , you wont pay anything .

4 Star That could be 5 Star with some improvements
Reviewed 4 days ago

Here is my ratings of each category of the RPLA. Adults only hotel.

The hotel is about 20minutes from the airport.

Check in : no welcome drink that I get at every other hotel that I have stayed at. I chalk it up to an oversight even though they were not busy at the time we arrived. Pablo checked us in, we were trying to get an upgraded room. He gave us a room with a ocean view balcony. We were excited until we saw the room. Very small and the balcony was tiny with an obstructed view. We talked to the bellhop who was very helpful and he suggested we go back down to the front desk and try to get a different room. Alan helped us this time at the front desk and he gave us a room that he said was the same size but had an ocean view on the same floor. As we took the ride up to our room the bellhop told us we were going to like this room a lot more. He was right the room was twice as big as our first room and had a great view of the ocean. We left the window open at night so we could hear the ocean waves crash on the beach. It was very windy so it was very cool and comfortable leaving the window open this time of the year at night. All the rooms have a rain shower which I love. Tv reception was crappy but hey, who goes to Mexico to watch tv.

My initial thought of the hotel: it’s beautiful, the lobby is a sight to behold, they have a huge Christmas tree and other decorations in the lobby which was a nice holiday touch. As you walk out the back of the lobby there is the quiet pool with nice sculptures. Very classy looking.

Restaurants:
The Japanese restaurant is the best imho. Loved the sushi and the shrimp tempura. I had the mahi mahi two times. Both times it was over cooked.

The black and white was my second favorite restaurant. The lobster tails were scrumptious. Be sure to tell them not to over cook the lobster tails and the steak. I think this is the biggest problem with the food here, they over cook it. I also had the salmon here, it was a little dry, once again over cooked.

The Mexican restaurant: I loved the he shrimp entree here. The chicken fajitas were also very good here.

The Krystal restaurant: was very good. I think I had the grouper here. It was good.

Italian: was terrible imho. I liked the salad bar and that was it. The food was over cooked and didn’t like the food.

The buffet:

Breakfast: lots of varied choices to choose from. I did the omelet station everyday and a fruit plate. Lots of fruit to choose from.

Lunch: was good. We just had a big salad and found something that we liked everyday. Once again lots and f choices of food to eat

Dinner: never ate dinner here so I can’t comment on it, but it did look like they had a different theme each night.

Desert bar: coffee and deserts are better here then at the buffet.

Activity team: Gabriel was my favorite. He was very friendly And engaging. He always had a smile on his face and was funny. And for you ladies, Gabriel is very handsome man. The rest of the team was good. I just wish that there were more activities to do here at the hotel, but You can’t make people play a game if they don’t want to.

Shows: the shows are hit or miss. There are some very good shows here and some bad shows. The Mayan show is terrible. They had a show with some professional dancers which was really good. I think it was called the rock show.

Liquor: Top shelf liquor is served here. We are talking Don Julio tequila. Dos Equis beer. Other top shelf liquor as well. You have to ask for a specific brand or you will get the cheap stuff.

Beach: is very nice. Not a large beach but it is sufficient.

Staff: very nice and friendly. Hit or miss on calling front desk for items. Extra pillow came right away. Replacing the safe battery took 45 minutes of waiting for a 2 minute job.

One perk of staying at a RIU Palace hotel is that you can visit the other RIU. Hotels. We went next door to the RIU Cancun hotel to watch football at the sports bar and to watch a show one night. Their sports bar was better then at the Las America’s but they didn’t have top shelf liquor there. The show was very good that night as well. But the Las America’s is a much nicer looking hotel and it is Adults Only. The RIU Cancun is for families and had lots of young kids. I only do Adults Only now.

There is a bus stop close by and it’s only $1 or 20 pesos to red the bus. The ferry over to Isla Mujeres is walking distance from the hotel and it is $19 pp R/T. I highly recommend going over to Isla Mujeres. Souvenirs are cheaper over there and they have a beautiful beach.

Solid hotel, just needs to fix a few little things. Over cooking the food was my biggest complaint . More activities would be my second biggest beef. But for what we paid for 7 days ($2,371 out of NY ), it was well worth the money. Go with confidence. I kept telling the waiters taking our order to please tell the cooks to not over cook the fish and steak entrees.

Feel free to ask me any questions.