4.5
Very Good 11939 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The all-inclusive rate includes excellent à la carte meals, most alcohol, room service and non-motorized water sports
  • Beach butler service and Balinese-inspired daybeds at the Royal Service pool
  • The soothing citrus and honey wrap at the 5,000-square-foot Yhi Spa

What To Know

  • Make dinner reservations at the best à la carte restaurants, such as Mole and Fuego, or risk missing out
  • Spa treatments, golf rentals and dinner at Tempo, the fine-dining restaurant overseen by Michelin-starred chef Martín Berasategui, cost extra
  • One pool is exclusive to the adults-only Royal Service wing, and another is reserved for those with Family Concierge service
  • Book now and up to two children 12 and under stay and eat for free from May 1 to Dec. 22, 2016 (maximum two children per room; other restrictions apply); blackout dates: July 12 to August 22, 2016

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
All-inclusive Family Lobby Modern Resort Tropical tree Garden green building botany plant backyard flower yard woodland Forest botanical garden outdoor structure Jungle rainforest lawn landscape architect pond bushes surrounded

Overview

Mayan-inspired megaresort on Cancún’s widest beach, with all-inclusive dining, four pools and a nine-hole golf course

The Look

In the middle of Cancún’s widest beach, a row of modern pyramids look out over the Caribbean and the Nichupte Lagoon. Although it’s massive and cast in concrete, the resort’s Mayan inspiration makes it a striking element of the Hotel Zone beachfront. Inside, an $8 million renovation completed in 2012 has refreshed the restaurants and bars with bold, contemporary looks. By day the setting is tropical: Huge skylights brighten the foyer in each pyramid, and vines cascade over nine stories of balconies. By night, red and purple lights transform the common areas into a club-worthy scene.

Bed & Bath

The 678 guestrooms are also modern, but with more classic refinement than the public spaces. Soft lighting in dark wood frames replaces headboards, making the inviting bed the focal point of each room. Tones of muted orange and pale maroon give a sense of place, as do black-and-white portraits of locals on the walls. Cool, marble floors run from the bedrooms to the large bathrooms, which have rainfall showerheads in standard tubs. Every room has a private balcony or terrace that faces either the sea or the lagoon, and those in the Royal Service and Family Concierge pyramids feature personal butlers and cell phones to ring for them.

Beyond

One of the benefits of the size of the resort is its wide variety of dining options. After a breakfast buffet (with full-service juice and omelet bars), lunch and dinner options are à la carte. Reserve a table at Vento for wood-fired pizzas, or choose Bana, a funky sushi spot on wooden platforms. For more local fare, go casual with Blue Agave’s tequila and taco pairings — or upscale with Mole’s exceptionally executed Mexican dishes. There’s room for all on the wide white sand beach that made Cancún famous, and servers bring cold drinks to loungers around the four pools. Guests in the Royal Service and Family Concierge pyramids have exclusive access to private pools surrounded by hand-carved daybeds. There are also tennis courts, kayaks to rent, a huge fitness center and a nine-hole golf course. Treatments at the multilevel Yhi Spa are worth an extra splurge, and so is star chef Martín Berasategui’s tasting menu at Tempo. If you’re still looking for diversions, a daily schedule lists free activities, like Spanish lessons and tequila tastings.

In the Area

If you can pull yourself away from the powdery beach, the resort’s travel agents can arrange trips to snorkel or scuba-dive along the Mesoamerican Barrier Reef System or at the Museo Subacuatico de Arte, an underwater sculpture park. More experienced golfers should skip the on-site course in favor of the Jack Nicklaus Signature Golf Course at Moon Palace. And you can explore real pyramids at the nearby ruins of Chichen Itza and Tulum.

How to Get There

Paradisus by Meliá Cancun All Inclusive Resort
Boulevard Kukulkan Km 16.5
Cancun, 77500 Mexico

Reviews

4.5 Very Good 11939 Reviews
Lovely
Reviewed 9 hours ago

This was a lovely property. The service
Was great food was good in most places many activities liquor flowed people were great. Would
Go back again. Weather was perfect. Excursions were so so when they say all inclusive. It’s true

4th time @ Paradisus Cancun
Reviewed 9 hours ago

Timeshare vendors need to lay off us guests when we express we are not interested in timeshare purchasing.. Check in wait times need improvement. Other than that had an okay stay here. Just certain staff members made it less enjoyable this trip.

Birthday Bash
Reviewed 10 hours ago

I came back from a fantastic birthday trip to Paradisus Cancun, I went with a group of friends and we stayed in Royal Service. Every one was great-Hector, Melina, Moises, Cesar, Valeria, Oscar-just to name a few. It is a low key luxury experience in paradise. Love the Bali beds, the Cadillac margaritas, the nightly entertainment and the décor of the hotel. We all agreed that we need a yearly trip to Paradisus!

Family vacation
Reviewed 19 hours ago

I’m going to write both positive and negative comments. Positive: I would like to appreciate those guys that served us Orlando Bello( Nespresso) great coffee, great service, friendly personality as well as Rafael Chi,Ho , Christian. Thank you all for your great service. Negative: I will start from our room it had only 2 visible electrical outlets, one in the room, the other one in the bathroom. We found more behind the furniture but in order to use it we had to move our furniture. Speaking of furniture our 3drovers were not working properly I was afraid to drop on my foot while trying to open them. I was on vacation with my 76 years old aunt she had hard time going to the beach, because there wasn’t any handicap access or ramp. I don’t think this property is handicap friendly. It’s a problem for people with wheelchairs to access the beach. Another thing that I didn’t like was that coffee shop and ice cream boutique were open twice a day from 8-10am and 3-5pm. Why is there limited time? I have stayed in other resorts non of them had limited time like this property. I hope my review will help otherwise.

An amazing place!!!
Reviewed 22 hours ago

My daughter and I got upgraded to the Royal Service. We absolutely LOVED it! I would suggest that you opt for the Royal Service if you can. The best parts of the Royal Service were having food and drink service on the beach and pool, the private pool, and the private restaurant that overlooks the beach (La Palapa). We loved the Bali Bed. We reserved a Bali Bed for our last day. There was no additional cost for the bali bed since we had the Royal Service. You have to reserve a Bali Bed a day or two in advance at the Royal Service Pool. We ate our breakfast at La Palapa on 3 out of the 4 days we were there, and it was wonderful. We also loved the room service which was free if you have the Royal Service.
The grounds were beautiful and the people that work there are amazing. The woman that checked us in on the first day asked me if we were happy on the second day. Our answer was a huge YES!
The only weak part, in our opinion, was the dinners. We found that the food was prettty similar across all of the restaurants and the buffet. We ended up eating at the Blue Agave (a taco and tequilla place for a quick bite) several times when our dinners just didn't satisfy us. We tried the Tapas restaurant and the Market Grill. They also have outdoor dinner buffets out by the pools, where the entertainment will be later on in the evening. These outdoor buffets were good, similar to what is served in the buffet (Naos). The evening entertainment was fun. They had acrobats, dancers, and a retro night with a live band.
Breakfast and lunch were great!
I was glad not to see any college spring breakers at the resort! The resort is quiet, lovely, and relaxing. I would love to return with my husband!
Thank you Paradisus!