4.5
Very Good 2394 Reviews
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This Hotel meets our standards
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What We Love

  • The all-inclusive rate includes excellent à la carte meals, most alcohol, room service and non-motorized water sports
  • Beach butler service and Balinese-inspired daybeds at the Royal Service pool
  • The soothing citrus and honey wrap at the 5,000-square-foot Yhi Spa

What To Know

  • Make dinner reservations at the best à la carte restaurants, such as Mole and Fuego, or risk missing out
  • Spa treatments, golf rentals and dinner at Tempo, the fine-dining restaurant overseen by Michelin-starred chef Martín Berasategui, cost extra
  • One pool is exclusive to the adults-only Royal Service wing, and another is reserved for those with Family Concierge service
  • Book now and up to two children 12 and under stay and eat for free from May 1 to Dec. 22, 2016 (maximum two children per room; other restrictions apply); blackout dates: July 12 to August 22, 2016

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
All-inclusive Family Lobby Modern Resort Tropical tree Garden green building botany plant backyard flower yard woodland Forest botanical garden outdoor structure Jungle rainforest lawn landscape architect pond bushes surrounded

Overview

Mayan-inspired megaresort on Cancún’s widest beach, with all-inclusive dining, four pools and a nine-hole golf course

The Look

In the middle of Cancún’s widest beach, a row of modern pyramids look out over the Caribbean and the Nichupte Lagoon. Although it’s massive and cast in concrete, the resort’s Mayan inspiration makes it a striking element of the Hotel Zone beachfront. Inside, an $8 million renovation completed in 2012 has refreshed the restaurants and bars with bold, contemporary looks. By day the setting is tropical: Huge skylights brighten the foyer in each pyramid, and vines cascade over nine stories of balconies. By night, red and purple lights transform the common areas into a club-worthy scene.

Bed & Bath

The 678 guestrooms are also modern, but with more classic refinement than the public spaces. Soft lighting in dark wood frames replaces headboards, making the inviting bed the focal point of each room. Tones of muted orange and pale maroon give a sense of place, as do black-and-white portraits of locals on the walls. Cool, marble floors run from the bedrooms to the large bathrooms, which have rainfall showerheads in standard tubs. Every room has a private balcony or terrace that faces either the sea or the lagoon, and those in the Royal Service and Family Concierge pyramids feature personal butlers and cell phones to ring for them.

Beyond

One of the benefits of the size of the resort is its wide variety of dining options. After a breakfast buffet (with full-service juice and omelet bars), lunch and dinner options are à la carte. Reserve a table at Vento for wood-fired pizzas, or choose Bana, a funky sushi spot on wooden platforms. For more local fare, go casual with Blue Agave’s tequila and taco pairings — or upscale with Mole’s exceptionally executed Mexican dishes. There’s room for all on the wide white sand beach that made Cancún famous, and servers bring cold drinks to loungers around the four pools. Guests in the Royal Service and Family Concierge pyramids have exclusive access to private pools surrounded by hand-carved daybeds. There are also tennis courts, kayaks to rent, a huge fitness center and a nine-hole golf course. Treatments at the multilevel Yhi Spa are worth an extra splurge, and so is star chef Martín Berasategui’s tasting menu at Tempo. If you’re still looking for diversions, a daily schedule lists free activities, like Spanish lessons and tequila tastings.

In the Area

If you can pull yourself away from the powdery beach, the resort’s travel agents can arrange trips to snorkel or scuba-dive along the Mesoamerican Barrier Reef System or at the Museo Subacuatico de Arte, an underwater sculpture park. More experienced golfers should skip the on-site course in favor of the Jack Nicklaus Signature Golf Course at Moon Palace. And you can explore real pyramids at the nearby ruins of Chichen Itza and Tulum.

How to Get There

Paradisus by Meliá Cancun All Inclusive Resort
Boulevard Kukulkan Km 16.5
Cancun, 77500 Mexico

Reviews

My experience with Paradisus Cancun
mmcinnis09

The only"issue" I would say was that we came while a lot of renovations were being conducted, but nevertheless it was still a memorable experience! Very welcoming and friendly staff. Definitely returning in the near future!

Great experience... Definately coming back.
Adventure20409644608

We celebrated our 20th wedding anniversary and overall had a great experience. The staff was great and very attentive and friendly. The Tempo restaurant was amazing (not included in the all-inclusive, but definitely worth the experience), and the Coco Beach Cabanas was the best part of the experience. I really think they "under-sold" the Cabanas. Wow, the lunches provided were a seafood lover's dream; Crab, Lobster, Shrimp, Calamari, etc...

The only drawback (minor), was the room had an elevated floor in the bathroom. My wife wore sandals and the room was dark when we walked in and stubbed her toes when she walked in the bathroom. A few drinks at Coco Bar fixed that issue...

Great experience with a Melia resort
Marabounce

Everything was fantastic. The place, although a little bit dated, has such a hospitable staff. That's what you'd expect when you're in an all inclusive resort and they delivered. Every staff introduced to me remembered my name and they'd greet me with such warm smiles whenever they see me. Outside you'll see the exterior of the hotel modeled to look like Chichen Itza, the calendar/temple of the Mayans. As you enter you'll see vines hanging from each balcony surrounding the pyramid-like interior. It is as if you have entered the heart of the jungle. With the comforts of modern technology, shops and restaurants. Exit through the back and you'll be greeted with an amazing view of the blue waters from the Caribbean.
Blue Agave, the restaurant visited for lunch had good Mexican food. They're menu only consists of three items: 2 types of soup, tacos and quesadillas. I went for lunch and they only served the tacos. Enso, the restaurant I tried for dinner had a buffet and a la Carte menu. Enso is an asian buffet restaurant while the a la carte came from the Market Grill menu(it is closed at night due to renovations,2019) a brazilian fusion restaurant. The buffet at night changes nightly. The a la carte was awesome. My friends were obsessed with the octopus. I was liking the steak cooked to my preference. You can order from the a la carte menu as much as your heart's desire. We went back to Enso both for breakfast and lunch at different days and I can say it was not bad. We also went to the Market grill during lunch time and they offered some good selection of pork, beef, poultry and fish. I'm a meat lover not so much a vegetable eater so I cannot say much about they're vegetable selections. The fish and chicken I like, the beef a little tough and the pork a bit bland for my taste. Mole, a traditional mexican restaurant that offers dinner had awesome plating for a casual dining. They got the concept right. They served food like it was a tasting menu. Appetizers, soups and salads performed well but the mains not so much. We ordered octopus, duck and a meat platter but only the duck had some promise. The octupus was better at Enso. This comes from a person who did not appreciate the strong gamey flavor that was the lamb from the meat platter. Bana, a japanese restaurant that can be missed. If you think this place is good, you've never been to Japan or tasted authentic japanese cuisine. I thought it was edible at the least, my friends did not like the strong fishy flavor and smell that came from their sushi. In other words, the fish wasn't fresh. This is the biggest reason why my rating isn't perfect. We weren't able to try the other restaurants they offered due to time constraints but I wish we did. Tempo is their fine dining experience we missed, and las palapas was another one, overlooking the ocean, was missed because we didnt make the reservation. The drinks at any of the places that offered it was ok though not consistent. Sometimes you'll get the right amount of alcohol sometimes too little, sometimes too strong. I guess being in an all inclusive resort means the bartenders don't need to measure. Finally, the spa. Disclaimer, I didn't expect much about the spa because I've been to other spa and they were awesome at a fraction of a price. Also, I went there just after a water activity which was nauseating. With that said, Yhi spa is spectacular. They have a huge jacuzzi, rainfall shower rooms, sauna and steam room, a spacious lounge with a small snack bar by the jacuzzi, towels and slippers for your comfort, nicely dimmed waiting room while waiting for your massage room to be ready and the massage room itself that has it's own tub and shower room. I haven't even started the massage but I already felt pampered. Then I get to the massage. My masseuse did something and I can't remember anything but me snoring. Kidding. I fell asleep for sure but before I fell asleep from the most relaxing massage. Overall the service from yhi spa is superb if you can afford it. It will knock you back by 85-145usd without the tax. Overall, paradisus cancun is only one of the many hotel resorts offered by Melia but one that should be visited nonetheless for an experience that should be remembered for a long time.