79%
Members Recommend
4.5
Very Good 6849 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The all-inclusive plan covers three daily meals, beverages served by the glass (including alcohol) and use of tennis courts. See Details tab above for more inclusions and info
  • Three-Bedroom Villas are perfect for families and groups
  • Catching rays in the pool’s submerged lounge chairs
  • Swinging bar stools at Kuku’s Beach Bar
  • Spicy tuna rolls served poolside
  • Read our 48 hours on the Riviera Maya for tips on what to see and do, as well as where to eat

What To Know

  • Restrictions apply to dining in the two gourmet restaurants: one time for stays of three to four nights, two times for stays of five to six nights and three times for stays of seven nights or more
  • This isn’t a party-hard hotel; nightlife is limited to buffet dinners and the lobby bar
  • Book early to eat at Da Vinci or Deva restaurant
  • Shops and restaurants are a 10-minute cab or bus ride away
  • Prebooked airport transfers are more affordable than cabs
  • WiFi costs $14.95 per day

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Beach Beachfront Hot tub/Jacuzzi Luxury sky chair swimming pool leisure property Resort Villa lawn Pool lined shore swimming

Overview

The Review

With a stay at Omni Cancun Hotel & Villas All Inclusive in Cancun (Hotel Zone), you’ll be convenient to Aquaworld and Playa Delfines. This 4-star resort is within close proximity of El Rey Ruins and Playa Ballenas.

Make yourself at home in one of the 375 air-conditioned rooms featuring MP3 docking stations and free minibar items. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features include complimentary wireless Internet access, concierge services, and supervised childcare/activities.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 8 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges. A complimentary hot/cold buffet breakfast is served daily.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.

How to Get There

Omni Cancun Hotel and Villas All Inclusive
Blvd. Kukulkan, L-48 KM. 16.5 M.53
Cancun, 77500 Mexico

Reviews

4.5 Very Good 6849 Reviews
The Spa
Reviewed 2 days ago

We have been visiting the Omni every fall for the last 12 years. We do use the gym. This year we decided to try a massage. The facilities are clean and restful. My husband got a deep tissue massage on his back and neck and it was VERY good. He suffers from muscle spasms - Jazman did a great job getting out the “knots”.

I had a 25 minute back and neck massage and went back for a hot stone massage. How wonderfully relaxing it was. Once again Jazman was fantastic.

From now on massages will be part of our week in Cancun!

I'm really happy with their warm hospitality.
Reviewed 2 days ago

I really enjoyed all inclusive service. You can use any restaurant or facilities anytime you like. I especially enjoyed the restaurant service from Francisco Armas and Jorge Lagunes. They treated us really well and made our trip. They remembered us and set up the table for the group every night when we come in and eat so that we did not have to tell them how many of us are sitting or anything. They remembered what we like to drink or eat and they brought us without asking. Gracias por tratar us muy bien!

Best service
Reviewed 4 days ago

My husband and I stayed at this hotel 6 nights the week after thanksgiving. We were welcomed with a bottle of champagne and balloons for are anniversary. This place honestly had the best service i have ever received. One server stood out above the rest and that was Jose Martiniano. He made us feel like family. The hot tub bar was beautiful, and had great drinks. The food at this resort was good. I would recommended La vista and da vinci. We overall had a great stay here. If you are looking for a nice place to relax this is the place to stay. If your looking for a party resort this one would not be the place to stay.

GREAT TIMES AT THE OMNI....
Reviewed 4 days ago

Wife and i where there for 1 week in dec 2017....great place..........great service.... great beach.....great food.......... great pools......but the best was the beach bar with the hot tubs.....we stayed on the beach till 3 pm or so then went to sit in the hot tubs till dinner time....the service there was fantastic......we were so impressed we booked again for march of 2019.....this is as close to a 5 star resort for a 4 star price.....

Something's not right here.
Reviewed 5 days ago

OK, So either some people are lying about these Omni reviews, people have never been to a 5 star resort, or the resort has changed food and drink suppliers within the last month because, no.

I don't really like leaving bad reviews but i also don't like spending money expecting something and not getting it. My husband and i picked this resort based on the reviews which turned out to be mostly inaccurate, if you are seeking a resort for mostly adults where you can appreciate amazing food and drinks with a beautiful backdrop for romantic walks around the property at night and things like that, forget about it. this is a great resort for families who want a cheaper getaway with kids don't care about how bad the food really is.

the italian restaurant was the biggest disappointment because the food was bland and tasteless. my husband had the lobster and i had the quail and they were equally as bad. next day i ordered some wings and a drink from the spot at the pool, big mistake. i didn't even finish it. later on i decided to give the taco place a try...i'm not kidding when i say i've gotten better tacos from taco bell. how can you mess up tacos?!! the worst part of all this are the drinks. i'm not a drinker, i save my drinking for vacations so you can imagine my horror when i discovered ALL of the drinks tasted like they were made from sugar free concentrate. everyone knows when they're having a sugar free drink because it has a certain tartness to it. literally ALLLLL of the drinks tasted that way, from the green juice, pineapple juice, mimosas, rum punch to the pina coloadas. the ONLY thing that tasted somewhat normal was my bailey's on the rocks. after our disastrous first day of eating, our saving grace for food became the restaurant on the beach! the food there is not good, it's great! the shrimp and rice dish for lunch is amazing and the flank steak for dinner...NIIIICE! it's honestly delicious food over there plus you can't beat the scenery. it sits right on the beach and half of the restaurant has beach sand on the floor so you can run your toes through the sand while you eat.

the resort itself sits on a stretch where the ocean is a magnificent shade of blue. it's a nice beach with plenty of huts and chairs to use. the rooms are nice, no complaints there, but the resort is somewhat dated and on the small side, you won't be doing any explorations there. you can literally walk the entire thing in about 5 minutes which isn't bad if you're looking for a smaller resort. overall it was an meh to ok experience.

i was disappointed because we booked this resort based on the reviews that the food and drinks would be amazing, that the resort was special and that the service is impeccable. when i fly out of the country to vacay at an all inclusive resort, i go looking forward to experiencing great food and drinks and enjoying the beautiful grounds and scenery of the property. the only excellent thing about the omni are the people and their service, THAT was 100% accurate. everything else was poor to average, take my word for it.