4.5
Very Good 3099 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Just 10 minutes from the Cancún airport but a world away from the rowdy beachfront resorts
  • Dramatic boxy architecture frames views of untouched mangrove marshes and the Caribbean Sea
  • Thoughtful layout creates natural zones for families, honeymooners and business groups

What To Know

  • Meals in the resort’s six restaurants are very expensive, and it’s a cab ride to town
  • The resort is spread over 29 acres, but golf carts are readily available
  • Bring bug spray

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Luxury Modern property Suite hardwood cottage living room Villa

Overview

New upscale option in Cancún, with Asian-inspired design, two beaches, six restaurants and a top spa

The Lowdown

Designed by architect Alejandro Escudero, the 274-room Nizuc Resort & Spa is a showcase of Punta Nizuc’s natural beauty, with dramatic boxy architecture that brings the outdoors in and raw and reclaimed materials that suit this unspoiled corner of Cancún. From the dark stone tiles on the floor to the rough-hewn (but expertly crafted) tropical wood furnishings and intricate lattice room dividers, the guest rooms have an earthy style that reflects the resort’s thoughtful sense of place, along with private furnished balconies and spa-like marble bathrooms with stand-alone egg tubs and double vanities. While Garden Rooms offer the most privacy, it’s well worth splurging on an Ocean View Room for the Caribbean vista at sunset. Spread across 29 acres of beachfront and quiet waterways, guests quickly find their favorite enclaves, from the adults-only infinity pool and the lounger-dotted main pool (which has a sunken bar), to the beachside water sports center or the romantic pier. Start with breakfast in the airy Café de la Playa, then set up camp on a beachfront lounger or daybed at the secluded Terra Nostra pool or the heart-of-the-action Punta Nizuc pool, which has its own sunken bar, beach views, and kid-free lounging. For dinner, choose from six gourmet restaurants including Ramona for inventive Mexican fare, Indochine for Asian fusion, and Ni for Peruvian favorites. Double-down on relaxation at the 30,000-square-foot Nizuc Spa by ESPA, which has 12 treatment rooms and suites, a spa café, a meditation garden, and a signature thermal experience.

In the Area

Nizuc’s in-house tour operator can organize personalized daytrips to a host of Riviera Maya sights, including the ruins at Chichen Itza, Coba’s exceptional pyramids and underground caves, and bohemian Tulum’s white sand beaches. For golfers, the Greg Norman–designed El Camaleón course, at the Mayakoba Resort, provides 18 challenging holes between limestone canals and the sea, while tennis fiends can practice their swing with a pro on Nizuc’s hard courts. And for families, the resort’s Winik’s Kids Club keeps youngsters occupied with cooking classes, pottery, painting, dance and music.

How to Get There

Nizuc Resort and Spa
Punta Nizuc
Cancun, 77500 Mexico

Reviews

4.5 Very Good 3099 Reviews
Nizuc was amazing
BrittainHottie

We loved Nizuc. I recommend it to anyone traveling to Mexico. You never have to leave the resort, although I would recommend a private tour if you do leave. We took two private tours. It was so interesting to learn about the local culture and the ancient Mayans!

Fantastic Seven Days
John N

This is the best hotel we've ever stayed at. The property is beautiful. The staff and level of service is unbelievable. We had a fantastic seven days here.

The good:

-We stayed in a garden pool villa. Having the private pool to jump in and cool off was such a treat. Even after a long day at the beach, we found ourselves getting in the pool within an hour or so after getting back to the Nizuc.

- Our room seemed much larger in person than it did in the photos online. We were pleasantly surprised at how much space we had.

- Although not advertised, we had free breakfast every day. After we checked in, the butler assigned to us escorted us to our room and asked if we would like a complimentary coffee delivered every morning. We said yes and along with the coffee every morning we also received an assortment of pastries. The pastries were more than enough for us. We wanted to try the breakfast buffet but were too full every day so we never did.

- The main pool was also amazing and again the service was fantastic. As soon as we walked into the pool area, we were greeted and offered a cabana. There was no charge for any of the cabanas or chairs at the pools or beach area. An attendant was always close by if we needed another drink, etc.

Here are the negatives:

- The beach was very small. While we were there it (along with most of the beaches in Cancun apparently) was basically unusable due to the seaweed. However, Isla Mujeres was only a twenty minute ferry ride away so we went there instead. It was beautiful and the water was crystal clear. (The beach pictures I am posting are from Isla Mujeres and not the beach at Nizuc).

- The restaurants were very expensive as others have noted. The service was excellent and the food amazing but we didn't want to spend that much for every meal so we took a taxi into town and ate away from the resort for most of our meals. We only ate at the resort twice. (However, the prices were not any more expensive than other resorts we have stayed at. We stayed at the Ritz Carlton on St. Thomas a few years ago and I'm pretty sure the prices for the restaurants there were about the same as Nizuc).

- The concierge desk and other staff was always available to answer questions we had but not lot of info was provided at check in. For example, the fountain to our pool would turn off at random times and we did not know how to turn it back on. There was no printed information about the hotel and the grounds other than a very tiny map given to us at check-in. Other than the spa, no info was given about other amenities at the resort such as the restaurants, water sports, and boutique. For example. we did not know that the boutique was basically a gift shop which also carried basic necessities such as deodorant, hairspray, aspirin, etc. From the outside it appeared to just be some type of clothing store. We didn't stop in until the last day. and were surprised to see that the boutique had a lot of items that we had been going into town to pick up.

Despite these issues, we detinitely plan on going back to Nizuc again if we can.

Nice rooms, lousy everything else
bigdaddy65

It is a weird place. Strangely quiet and seemingly empty. The rooms are very nice, but the "beach" is actually a sort of disgusting lagoon. It is NOT on the ocean. The pool area is pretty and the swim up bar is a nice touch.