Nizuc Resort and Spa
What We Love
- Just 10 minutes from the Cancún airport but a world away from the rowdy beachfront resorts
- Dramatic boxy architecture frames views of untouched mangrove marshes and the Caribbean Sea
- Thoughtful layout creates natural zones for families, honeymooners and business groups
What To Know
- Meals in the resort’s six restaurants are very expensive, and it’s a cab ride to town
- The resort is spread over 29 acres, but golf carts are readily available
- Bring bug spray
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Designed by architect Alejandro Escudero, the 274-room Nizuc Resort & Spa is a showcase of Punta Nizuc’s natural beauty, with dramatic boxy architecture that brings the outdoors in and raw and reclaimed materials that suit this unspoiled corner of Cancún. From the dark stone tiles on the floor to the rough-hewn (but expertly crafted) tropical wood furnishings and intricate lattice room dividers, the guest rooms have an earthy style that reflects the resort’s thoughtful sense of place, along with private furnished balconies and spa-like marble bathrooms with stand-alone egg tubs and double vanities. While Garden Rooms offer the most privacy, it’s well worth splurging on an Ocean View Room for the Caribbean vista at sunset. Spread across 29 acres of beachfront and quiet waterways, guests quickly find their favorite enclaves, from the adults-only infinity pool and the lounger-dotted main pool (which has a sunken bar), to the beachside water sports center or the romantic pier. Start with breakfast in the airy Café de la Playa, then set up camp on a beachfront lounger or daybed at the secluded Terra Nostra pool or the heart-of-the-action Punta Nizuc pool, which has its own sunken bar, beach views, and kid-free lounging. For dinner, choose from six gourmet restaurants including Ramona for inventive Mexican fare, Indochine for Asian fusion, and Ni for Peruvian favorites. Double-down on relaxation at the 30,000-square-foot Nizuc Spa by ESPA, which has 12 treatment rooms and suites, a spa café, a meditation garden, and a signature thermal experience.
In the Area
Nizuc’s in-house tour operator can organize personalized daytrips to a host of Riviera Maya sights, including the ruins at Chichen Itza, Coba’s exceptional pyramids and underground caves, and bohemian Tulum’s white sand beaches. For golfers, the Greg Norman–designed El Camaleón course, at the Mayakoba Resort, provides 18 challenging holes between limestone canals and the sea, while tennis fiends can practice their swing with a pro on Nizuc’s hard courts. And for families, the resort’s Winik’s Kids Club keeps youngsters occupied with cooking classes, pottery, painting, dance and music.
How to Get There
We have visited this property four or five times. Previous visits have been fantastic. Something has changed. Some of the restaurants were wonderful, Ni for example. But others were very uneven. Same with the overall service. Uneven. The hotel has parted ways with the Peter Burash International (PBI) tennis program. PBI is one of the best hotel tennis programs I’ve ever experienced. Nizuc now charges $100/hour for tennis, then adds almost 50% in taxes, an 18% “service charge” and 18% tip. At $150/hour plus it should be first-rate, as PBI was. It was disappointing to discover that the program had been discontinued. I don’t know if the hotel has changed hands, management, or is experiencing financial woes, but something has changed. For example: The very first thing we were asked upon check in was whether we wanted to pay for the “beach cleaning fee” now or at checkout? This is at best annoying and at worst insulting. Resort fees have gone parabolic, yet there seems to be no end to this insanity. In my humble, this one takes the cake.
Very nice staff, very nice hotel well located, but some services (Spa & restaurants) are really too expensive for non Americans like us (we are Australians and the USD is really strong compare to our currency).
The rooms are stunning.
The hotel is purposefully underbooked (so that it's quiet and serene,
The staff is amazing, kind and remember your names.
The grounds are spotless (a man cleans seaweed off the beach from dusk til dawn).
They give you tons of free cookies, chocolates and macarons (always a surprise and pleasure.
The only hang-ups:
- The food wasn't a 10/10 - but that's not to say it's bad. It just wasn't as exceptional as the other elements of the experience.
- I also want to say that the beach is not a stunner. It's rocky and more of a bay than a beach. Still found swimming manageable (and supplemented with the pools) - so was hardly upset - just wasn't clear in the other reviews I had read.
Would 100% recommend to friends, family and strangers!