96%
Members Recommend
4.5
Very Good 10861 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • All-inclusive rate covers all food and drinks (not just three meals per day) as well as service charge for staff
  • Welcome tea upon arrival
  • Most rooms have balconies
  • Private check-in and concierge services on the 5th floor Aqua Club level for people who book Aqua Suites
  • Personable and accommodating staff
  • Eight swimming pools are heated to different temperatures

What To Know

  • Spa services are not included
  • Children 17 and under are not allowed
  • Not all guestrooms have ocean views
  • Aromatherapy scents in public spaces can be overwhelming in places
  • In-room sliding glass doors do not have screens
  • The currents can be rough at the beach
  • Reservations are not required for MB, but highly recommended

Amenities

  •  All-Inclusive
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Beachfront Bedroom Luxury Modern property Suite living room night

Overview

The Review

With a stay at Live Aqua Cancun – Adults Only – All Inclusive in Cancun (Hotel Zone), you’ll be minutes from Museo Sensorial del Tequila and La Isla Shopping Mall. This 4.5-star resort is within close proximity of Maya Cancun Museum and Yamil Lu’um Archaeological Zone.

Make yourself at home in one of the 371 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and a health club. Additional features include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.

How to Get There

Live Aqua Beach Resort Cancún – Adults Only – All Inclusive
Blvd. Kukulcan KM.12.5, Zona Hotelera
Cancun, 77500 Mexico

Reviews

4.5 Very Good 10861 Reviews
Live Aqua redemption
Reviewed 23 hours ago

I just want to start by saying......give David, the food and beverage manager, a raise!!!! Wrote a previous review of the horrible experience I had at the MB restaurant in the hotel and David tracked me down the next day to resolve any issues I had. He went far and beyond and provide my wife and I a complimentary romantic dinner on the beach. Big big plus in my book and I highly recommend this hotel. Customer service is top notch and understanding.

P.s. give another raise to Jaime and Iran by guest services cause their service were top notch as well. Jaime provided excellent prices and recommendations for excursions and they all went beyond our expectations!!!

Good job Live Aqua Resort. We will be back!!!

Amazing Anniversary Celebration
Reviewed 1 day ago

The staff is amazing! They go above normal duties to make you feel welcomed! Everyone should visit here at least once, you will fall in love like we did! All you can eat and drink was included. It was worth every penny!

Wonderful experience at Live Aqua!
Reviewed 1 day ago

My wife and I recently returned from a week at Live Aqua. After doing a lot of research, we booked Live Aqua and it did not disappoint! By far the best Mexico all-inclusive we have ever been to. I believe the resort was at capacity, but it never seemed busy. We only waited for dinner one night and that wait was minimal. The food was excellent with more options than we have ever seen. We tried all restaurants (except for the upcharge ones) and all experiences were really good. We had a premium oceanfront Aqua Club room and it could not have been better. The view was fantastic and we used the Aqua Club every day. Beautiful sunsets from the Aqua Club terrace! Even with all of the positives I have already mentioned, the employees are the ones that make this resort so special. There is a certain culture that is present at Live Aqua. We should have been a bit more attentive to specific names, but there are some we would like to point out for their exemplary service. Jonathon at the pool was the best server we have ever encountered. Ashley at the pool/cabana shack was tremendous. Guillermo at the Aqua Club took great care of us. Rosa at Siete was such a great way to start our mornings. Thanks also to Marco, the smoothie maker extraordinare. Valerie was everywhere tending to the needs of guests! Even though our room didn't include a cabana, we rented one each day for about $70. US. Well worth it for us. In summary, a wonderful experience and we will certainly return!

Another great Live Aqua trip
Reviewed 1 day ago

Usiel - pool side server was amazing. The updating is first class. The property is tip top. The SPA is an amazing experience. We had an 80 minute couples massage, I cannot begin to tell you how great it was. I felt like Gumby left on the dashboard on a very hot and sunny day!!! The cabanas are terrific, the team led by Ashley is first rate.

First trip to Mexico - Excellent
Reviewed 2 days ago

This resort is top rated. Great place to relax in the sun. Service was excellent, staff extremely friendly and food quality was excellent. My only criticism of the food was the breakfast buffet was mediocre. Rooms were vice as well. Very relaxing experience!