4.0
Very Good 2535 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
recreation room swimming pool convention center Island

Overview

Location

Located in Cancun (Avenida Kukulkan), Krystal Grand Punta Cancun is minutes from Delphinus Dreams and Gaviota Azul Beach. This 4-star resort is within close proximity of Caracol Beach and Forum Beach.

Rooms

Make yourself at home in one of the 295 air-conditioned rooms featuring MP3 docking stations and minibars. Rooms have private furnished balconies. LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free valet parking is available onsite.

How to Get There

Krystal Grand Punta Cancun
Boulevard Kukulkan Km 8.5
Cancun, 77500 Mexico

Reviews

Excellent Solo Stay at Reflect Krystal Grand!
lasarasdestiny

After reading other reviews I decided to upgrade to the Altitude Tower and it was worth it, especially as a solo guest!
The resort is somewhat compact, which means there isn't a lot walking required within the resort. The resort is located at the tip of the "strip" and is close to bars and other restaurants.
The room check-in as an Altitude Tower guest was a breeze! There was never a wait to speak to the front desk attendant for assistance. My standard room was on the 8th floor and had a view of the top of the beach/lagoon. The room itself was very clean and modern. The bathroom was spacious. The only negative about the room was that the water from the toilet reeked.
There are two pools, one main resort pool and one infinity pool for upgraded guests. When upgraded, you are allowed a reserved bali bed for one day. The beach was huge and had plenty of loungers.
The food at the resort was great! You can reserve a table for dinner the morning of or wait around the resort for 30 min until your table is ready. The Italian and hibachi were the best! The attitude tower has a breakfast/snack bar that was always stocked. Drinks on the resort were delicious, not too sugary or watered-down. The attitude tower however has a premium bar.
The service at this resort was impeccable! I was greeted by every employee with a smile and was attended to consistently during meals. Room service was timely and guest services was always helpful. The staff were readily available around the resort to place drink or snack orders.
I would highly recommend this resort to anyone as I would return to it in the future!

Location!!
senorkapitano

What Reflect does great at:
-Clean cold rooms and comfortable beds
-Friendly attentive staff especially in their 3 Á la carte restaurants.
-Maintenance and cleanliness of the resort grounds and pools.
-Beach access and location.
-5minute Walk to the big clubs and 15 minute taxi into town :)
-Bar staff was great and drink variety(tipping gives you better service)
-Security and feeling safety was great

The bad(Reason for 1 point deduction)
-1 small Elevator in their main tower Which is very Very slow and fan does not has not worked. The worst!!!
-Food at the Buffet and Restaurant The Grill is sometimes just ok and sometimes good.
-Cups used at the bars are plastic(The cheap clear reusable kind) not glass.
-Two of the four nights we could hear people being really loud down at the outdoor lounge area, at random hours of night and early morning(4-5 am). Signs should be placed outside after hours on instructing all guests to politely STFU????.
-Machines at the gym we’re old a little bit rusty and only 4 machines.

Beautiful location
jfj63

Been going to Cancun for 30 years! Best beach and best location and best room!! Buffet needs to be greatly improved but there are other dining options (restaurants and room service). Best place to RELAX.