4.5
Very Good 6104 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The adults-only rooftop pool with stunning views of the Caribbean Sea—an Instagrammer’s dream
  • Sampling artisan beers at the onsite microbrewery
  • The spa’s oceanfront hydrotherapy circuit, which includes a massage waterfall
  • Diving into the turquoise ocean from the hotel’s private wooden pier

What To Know

  • This is a child-friendly resort, with a decked-out kiddie pool and play area
  • Swim-up Suites by the main building are for adults and children over 13; Turquoize Tower is a separate adults-only building
  • There’s a fitness center with ocean views, although the options for organized sporting activities are limited

Amenities

  •  Babysitting
  •  Free WiFi
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Chic all-inclusive getaway with gorgeous pools and restaurants for both kids and adults, perched on the Caribbean Sea

The Lowdown

Located in Punta Cancún, a peninsula surrounded on three sides by the Caribbean Sea, this upscale resort has a layout that takes full advantage of its ocean views. Common areas are bright and spacious, with a contemporary décor that nods to both Midcentury Modernism and traditional Mayan materials and themes, from the coral stone wall in the lobby to the woven accents throughout. Much of life at the 547-suite resort unfolds outdoors. A sprawling tiered pool with a swim-up bar fills the center of the property, while a second infinity pool sits at the edge of one of two pristine beaches (beachgoers can relax under on a series of thatched umbrellas lining the sand). But the real star—at least for grown-ups—is the rooftop infinity pool at the adults-only building, which may well be one of Cancún’s most gorgeous locations. With nearly 20 food venues (we counted eight restaurants, three lounges, and six bars), no one will go hungry or thirsty here. A small sampling: Lorenzo’s serves wood-fired pizzas in a charmingly rustic space, Chevy’s is a fun diner modeled after 1960s drive-ins, and La Bastille caters to couples with a romantic French vibe. Then there’s Zen Spa, a sophisticated haven of serenity whose highlight is a hydrotherapy circuit with sweeping ocean views. Welcome to the new generation of all-inclusives.

In the Area

Cancún, on Mexico’s lush Yucatán Peninsula, is one of the most famous vacation spots in the world. The turquoise Caribbean Sea is perhaps the area’s biggest attraction, but there’s plenty to do besides lounging on a beachside chaise. A visit to the Tulúm ruins, site of the only Mayan city built on the coast, is worth the 90-minute drive. Halfway between Cancún and the island of Isla Mujeres is a truly unique underwater museum, MUSA, where English sculptor Jason deCaires Taylor built over 500 life-sized sculptures depicting human forms. Nature lovers should not miss the Great Maya Reef, a snorkeling paradise brimming with tropical fish, nor the area’s cenotes, a series of cave-like diving pools.

How to Get There

Hyatt Ziva Cancun All Inclusive
Blvd. Kukulcan, Manzana 51, Lote 7
Cancun, 77500 Mexico

Reviews

4.5 Very Good 6104 Reviews
Terrific Experience
Reviewed 8 hours ago

We were very satisfied with our experience at this resort. The property and guest rooms were beyond beautiful! The staff was very attentive and courteous. The water and beach areas were very well maintained and had lots of cabanas to retreat from the sun. We even had staff take our drink orders on the beach which I loved!

I would love to go back again.

AWESOME RESORT
Reviewed 1 day ago

I really enjoyed this resort and all it had to offer. This was by far one of the best places I've stayed in my travel experience. I felt completely comfortable here and the staff was very friendly....

Another great stay!
Reviewed 1 day ago

This was our second time here with our teenage son. We love this resort! It is a wonderful location with two beaches. Plenty of restaurants and bars. Seating areas are everywhere. The staff are so attentive and thr hotel is comfortable!! I will definitely be back!! Uriel, Orlando and Diego at Sips and Dips are amazing as are Claudia and Sonia at the spa!!

Marriage Proposal
Reviewed 1 day ago

As you read the following reviews, you’re going to notice that nearly all of them will talk about how great the staff is at this resort. This stands true for our stay as well. Everyone was so polite, and genuinely happy to serve you. If you’re fortunate to stay in the Adults Only Turquoise Tower, request Irving and Andres to be your butlers. These men went above and beyond to help make our marriage proposal a success. The food was good, and the drinks were made as requested. The only surprise really was that the resort almost seemed like a party scene, this obviously may vary from week to week, but it did come as a surprise for us. There are plenty of activities and places to eat even if you’re picky. Also another plus to this resort is the size of it, plenty of space to relax even on weekend stays. Lastly, for what it’s worth our shuttle driver (booked through super shuttle) said it’s the most beautiful resort in Cancun.

Very pleased
Reviewed 1 day ago

I was very pleased with my stay at Hyatt Cancun I've stayed at the Hyatt in Jamaica and I think the hotel chain has great customer service the location of this hotel is ideal within walking distance of everything you would like very safe