4.5
Very Good 7416 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Hyatt Zilara Cancun – Adults Only – All Inclusive in Cancun (Avenida Kukulkan), you’ll be convenient to Chac Mool Beach and La Isla Shopping Mall. This 4.5-star resort is within close proximity of Yamil Lu’um Archaeological Zone and Tequila Museum.

Rooms

Make yourself at home in one of the 307 air-conditioned rooms featuring fireplaces and LED televisions. Your room comes with a pillowtop bed. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 5 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

How to Get There

Hyatt Zilara Cancun – Adults Only – All Inclusive
Blvd Kukulcan Km 11.5 HZ
Cancun, 77500 Mexico

Reviews

4.5 Very Good 7416 Reviews
Enjoyed 2nd stay at Hyatt Zilara
Reviewed 1 day ago

Our 2nd trip here was even better than the first. Food was delicious and service great. Really enjoy everything this resort has to offer. The beach and pool are amazing. The Studio 54 party was alot of fun and we always meet fun people from all over while staying there.

We will never vacation anywhere else.
Reviewed 1 day ago

It was our 3rd year in a row because this resort treats you like family. The service, food, entertainment and the entire staff is outstanding far superior than any hotel hotel we have ever stayed at. We already booked our trip for next year. Highly recommend this hotel. You will not be disappointed.

13 years of visiting same resort
Reviewed 1 day ago

Seems like cost to stay is going up, and what you receive does not. We have been visiting this resort since 2006 and not much has changed. No entertainment staff like they used to have. Seems to feel more snooty now that Hyatt has taken over. Needs to go back to how it was when it was the Royal.

Great experience--again!
Reviewed 2 days ago

Our second time in the past 3 years. Many of the staff remembered our first visit. Excellent food, staff over the top in customer service and being your "best friend" while you are a guest. That is why we booked a second trip and will book again in the future. Best workout room in a hotel/resort that I have ever seen (and used). Yoga, weights, machines, treadmills, Pilates, Zumba--you name it, it was there. Also a lap pool that is part of the work out area--not the general pool area. Try the spa--best experience ever!

The Perfect Trip!
Reviewed 3 days ago

Too many good things to say about this place! Beautiful beach and pool area (and you can get in the water here). Great choices of restaurants & drinks. Rooms all have a beach view & are modern + clean.