4.5
Very Good 7156 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Hyatt Zilara Cancun – Adults Only – All Inclusive in Cancun (Avenida Kukulkan), you’ll be convenient to Chac Mool Beach and La Isla Shopping Mall. This 4.5-star resort is within close proximity of Yamil Lu’um Archaeological Zone and Tequila Museum.

Rooms

Make yourself at home in one of the 307 air-conditioned rooms featuring fireplaces and LED televisions. Your room comes with a pillowtop bed. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 5 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

How to Get There

Hyatt Zilara Cancun – Adults Only – All Inclusive
Blvd Kukulcan Km 11.5 HZ
Cancun, 77500 Mexico

Reviews

4.5 Very Good 7156 Reviews
Great people, great property, highly recommended!
Reviewed 2 days ago

This place is just flat out great. Awesome beach, good pools, good food, and the most fantastic staff of any resort I’ve ever visited. Between David, Simon, Kuri, Gabriel, Felipe, Agner, Roberto, and many more, I must simply say I’ve never felt more welcome and relaxed. It’s been a year since I visited, and they’ve seen thousands of people that look like me, but it felt good to be recognized and remembered as soon as I arrived.

The buffet is really good, and so are the restaurants. Even the bufffet service is amazing. I love the vanilla souffle at marie marie, and always enjoy breakfast at pelicanos. Right from the moment I walked in the lobby, everything was awesome. When I go to Cancun next year I won’t be looking at any other properties.

Concierge did a great job setting me up for golf at Riveria Country Club for a great rate, which is an awesome course in great shape but very tight.

The beach here is my favorite. Great rolling waves, no undertow, no rocks. Just fluffy powdery sand. Lots of rooms with great views, I was lucky to have one.

Lots of upper shelf drinks to be had, and great dining options. I personally like Marie Marie for dinner, the buffet for lunch, and Pelicano’s for breakfast.

You can’t go wrong here but a couple of minor items:
1) The house wine isn’t very good. I’d count on buying upgrades.
2) Minor construction underway. It didn’t get in the way at all.
3) The AC in my room was a little weak.

Anyway, I can’t wait to go back.

Thank you again Hyatt Zilara for a wonderful stay!

Perfect 20th Anniversary Getaway
Reviewed 2 days ago

The hotel, room, and beach were beautiful. Spending time at the pool and beach during the day, hitting one of the fine restaurants for dinner, and enjoying a variation of entertainment each night was exactly what we were looking for. We wanted to find something that kept us busy and active like a cruise, but without the motion sickness and party crowds. This was perfect.

Outstanding vacation!
Reviewed 2 days ago

My husband and I spent a week at the Hyatt All are celebrating our 10 year anniversary. We had decided back when we first got married that we would go to Belize for our 10 year anniversary but after staying at the Hyatt Zilara 3 times in the past it was a no brainer where we go for this special occasion. From the moment we stepped foot on the property we were treated like celebrities! From Paola, the sweetest, kindest, helpful, young lady at the front check-in, who arranged to have our room showered with rose petals, a bottle of champagne and dessert when we stepped in to our room to Abel, our morning waiter at Spice, who's smile could brighten any day! The hotel is spotless, beautiful, the service no matter if your laying on the beach or just walking by there is ALWAYS someone opening your doors, helping carry something, getting you s something to drink, and with a huge smile. I would highly recommend Victor,who also works at Spice as your lunch, dinner waitor! Top notch! They have 7 restaurants, Spice just happened to be our favorite, but we ate at 4 others and the food and service was excellent! I need to mention Carlos, the concierge, we talked to him and he was so helpful in planning our days! So very charming, funny and like EVERY PERSON who works there always has a beautiful smile and wants you to be happy. We will return as of all of our travels the Hyatt Zilara has always been 5 star!!

Excellent dinner at Maria Maria restaurant!
Reviewed 2 days ago

Enjoyed at dinner with friends at the Maria Maria restaurant. Our waiter, Elias Marin, was especially attentive and capped off our dinner by preparing Firery Mayan coffees. We’re headed back this evening to try their mole chicken entree!

Wonderful hotel
Reviewed 3 days ago

The hotel is beautiful and the staff friendly and attentive. The food is good and they serve top shelf liquor. The beach was really nice with clean cabanas and the pool was heated. I would definitely stay here again.