46%
Members Recommend
4.0
Very Good 146 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Bookings of three consecutive nights will receive a $500 Limitless Resort Credit per room, up to $750 with a four night stay, up to $1,500 with a five to six night stay, up to $1,800 with a seven to eight night stay, up to $2,000 with a nine to 11 night stay, up to $2,500 with a 12 to 13 night stay, and up to $3,600 with a 14 night or more stay; bookings made by May 31, 2015 for stays between Sept. 1 and Oct. 31, 2015 will receive double the Limitless Resort Credit
  • All meals, alcohol, 24-hour room service and use of the in-room liquor dispenser and minibar are included in the Jetsetter rate
  • Large lagoon-style pool and prime beachfront location mean multiple options for fun in the sun
  • Nonstop entertainment, from live music to bars and activities for all ages

What To Know

  • Bring earplugs: Loud poolside music and noise are practically impossible to escape, even in your room
  • Avoid spring break if you’re traveling with young kids, can’t stand crowds, or prefer peace and quiet
  • Housekeeping can be slow

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Modern Party Resort property living room Suite condominium Villa home swimming pool

Overview

High-octane beachfront all-inclusive where guests party like rock stars and bed down in beach-facing cribs

The Look

Welcome to the jungle. There’s no mistaking: A stay at the Hard Rock Hotel Cancún is all about living the rock star lifestyle. The experience begins upon arrival, on the resort’s giant guitar-shaped driveway, and continues in the lobby, which features neon-lit glass stairs, sheer metallic curtains and staff clad in polo shirts with sheer “tattooed” sleeves. Of course, no Hard Rock experience would be complete without wall-to-wall memorabilia, and the property is packed with it. Guests can browse items worn and used by acts including Oasis, Katy Perry, Madonna and the Red Hot Chili Peppers, among others.

Bed and Bath

Guestrooms have all the panache of the public spaces, but their vibe is pleasantly understated. Decor is clean-lined and modern, with an earthy palette and strategic hints of sparkle (mother-of-pearl shower tiles) and sea-inspired colors that recall Cancun’s Caribbean surroundings. In-room amenities include Rock Spa bath products, well-stocked minibars, and wine and liquor dispensers that make measuring out shots a science. Balconies provide nonstop beach and pool views, and in-room double Jacuzzis are ideal when it’s time to relax or bring the party inside.

Beyond

Rockers spend years touring the globe, and Hard Rock guests can take a world tour of their own at the resort’s five restaurants, which offer Mexican and Italian fare and upscale Brazilian and Japanese cuisine. (A high-caliber wine program ensures you’ll enjoy a perfect pairing no matter where you dine.) Just want to cool off with a cocktail or find some R&R? Float over to one of two swim-up bars, or check in at Rock Spa for a soothing aromatherapy massage.

How to Get There

Hard Rock Hotel Cancun All Inclusive
Blvd Kukulcan KM 14.5, Hotel Zone
Cancun, 77500 Mexico

Reviews

Yes, Yes, Yes
BillyD66048

Was it truly all inclusive? YES
Was the food great? YES
Was the location and beach great? YES
How was the Don Julio? Awesome duh
Nice Pool - Too warm for my liking but hey it was August....
Overall I had a great time with wife and we met several people i now call friends. The nightly shows are fun and they always had late activities for guests. It is a very user friendly resort and all the staff were extremely attentive making the entire experience worth every cent.

Joseph and Julie
josephteti_

The best vacation I have took without a doubt. If you go to the Hardrock, you need to get served in the market by either “Alex” or “Mayo”. These two guys weren’t just waiters, they were amazing people all the way around. The overall experience at this resort was one to remember and we will most definaetly be back hopefully next year! I highly recommend this resort as it is by far one of the most superb i have ever stayed at!

Absolute BLAST of a Holiday!
Gary E

Where to start thats the question.. we stayed for ten days in September. The Hotel is situated beautifully on the coast the pool is AMAZING the location excellent for venturing into the main strip only being a short taxi ride away. The rooms are glorious with the jacuzzi being a lovely touch with a full fridge of drinks everyday, however, it has to be said the real ‘Heroes’ of this hotel lies within it’s passionate and friendly staff. Breakfast, lunch, dinner staff, room service and those behind closed doors provided such a brilliant ‘Fantastic’ service I often found myself looking forward to mornings and evenings with two staff members in particular really going the extra mile in being friendly and welcoming throughout, within two days ‘Willy’ at the front of house bar knew our ‘drinks’ orders and often shouted it to us on approach to the bar during the evening, and thats the sort of service which really polishes this place upto perfection. A special shout out also to ‘Carlos Nicolas’ who made our breakfast experience wonderful every morning come rain or shine he was there with our ‘Mimosas’ and friendly chatty self.

If I could criticise anything and this was extremely ‘minor’ the young lady at the ‘Hard Rock paparazzi photography centre’ on the day we left was not very helpful and very dismissive, we explained we only had 1000 pessos left due to it being our last day and wondered if we could purchase 3 photographs with our money which the centre took throughout our stay. She dismissed this quoting its a set price (1200 pessos) and sent us on our Mary way, being an LGBT couple it made us feel slightly ‘dismissed’ and I found her not the most helpful or sympathetic, again this was a very minor critic it just put a bit of a downer on our last day and we ended up buying magnets with the money rather than supporting the ‘HR photo centre’ by buying from them.

Overall my experience was fantastic at the hotel, with this being our first time in the hotel I can safely say we cant wait to come back next year! Thank you ‘Hard Rock’ for such a lovely ‘Holiday’ experience we miss you already.