46%
Members Recommend
4.0
Very Good 2535 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Bookings of three consecutive nights will receive a $500 Limitless Resort Credit per room, up to $750 with a four night stay, up to $1,500 with a five to six night stay, up to $1,800 with a seven to eight night stay, up to $2,000 with a nine to 11 night stay, up to $2,500 with a 12 to 13 night stay, and up to $3,600 with a 14 night or more stay; bookings made by May 31, 2015 for stays between Sept. 1 and Oct. 31, 2015 will receive double the Limitless Resort Credit
  • All meals, alcohol, 24-hour room service and use of the in-room liquor dispenser and minibar are included in the Jetsetter rate
  • Large lagoon-style pool and prime beachfront location mean multiple options for fun in the sun
  • Nonstop entertainment, from live music to bars and activities for all ages

What To Know

  • Bring earplugs: Loud poolside music and noise are practically impossible to escape, even in your room
  • Avoid spring break if you’re traveling with young kids, can’t stand crowds, or prefer peace and quiet
  • Housekeeping can be slow

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Modern Party Resort property living room Suite condominium Villa home swimming pool

Overview

High-octane beachfront all-inclusive where guests party like rock stars and bed down in beach-facing cribs

The Look

Welcome to the jungle. There’s no mistaking: A stay at the Hard Rock Hotel Cancún is all about living the rock star lifestyle. The experience begins upon arrival, on the resort’s giant guitar-shaped driveway, and continues in the lobby, which features neon-lit glass stairs, sheer metallic curtains and staff clad in polo shirts with sheer “tattooed” sleeves. Of course, no Hard Rock experience would be complete without wall-to-wall memorabilia, and the property is packed with it. Guests can browse items worn and used by acts including Oasis, Katy Perry, Madonna and the Red Hot Chili Peppers, among others.

Bed and Bath

Guestrooms have all the panache of the public spaces, but their vibe is pleasantly understated. Decor is clean-lined and modern, with an earthy palette and strategic hints of sparkle (mother-of-pearl shower tiles) and sea-inspired colors that recall Cancun’s Caribbean surroundings. In-room amenities include Rock Spa bath products, well-stocked minibars, and wine and liquor dispensers that make measuring out shots a science. Balconies provide nonstop beach and pool views, and in-room double Jacuzzis are ideal when it’s time to relax or bring the party inside.

Beyond

Rockers spend years touring the globe, and Hard Rock guests can take a world tour of their own at the resort’s five restaurants, which offer Mexican and Italian fare and upscale Brazilian and Japanese cuisine. (A high-caliber wine program ensures you’ll enjoy a perfect pairing no matter where you dine.) Just want to cool off with a cocktail or find some R&R? Float over to one of two swim-up bars, or check in at Rock Spa for a soothing aromatherapy massage.

How to Get There

Hard Rock Hotel Cancun All Inclusive
Blvd Kukulcan KM 14.5, Hotel Zone
Cancun, 77500 Mexico

What to Pack for Cancun

Reviews

Golf Course
Danielle W

We did not stay at the Hard Rock Hotel, but we played a round of golf at their golf course and it was incredible! The service was incredible, the price was not bad, and the course was absolutely stunning! Highly recommend this experience.

Great musical and activity program...but poor acomodations
henriquers1101

The staff was simply amazing....the restaurants are very good... the personal assistant Tharvin was amazing all the time. .. but the quality from the room is very poor.... old installations, shower with no water presente, beds with bad quality.....and the first Room was smelling cigarrets....the price is too high to have this kind of situation

I love Hardrock Cancun Hotel!!!!
victador

We just got back from Hardrock
Wednesday to Sunday. Short trip but it was an Amazing trip

To be honest with you, I read a lot of reviews on here, and there was a lot of good ones, but the reviews that were negative, I truly wouldn’t believe it because I had a wonderful time from Wednesday to Sunday

The second you walk in the hotel you feel special.
The hotel is really clean, no complaints at all. They had a lot of staff that clean non stop. I gave tip to the cleaner because they truly did a wonderful job making Hardrock hotel number 1!
Staff is very friendly and always have a smile on their faces, really make you feel welcomed.
Everyone was wonderful, and wish I could give a shoutout to everyone, but the main people that really helped us were.
We had two Assistance in the hotel ARI and THARVIN, muchas gracias guys! Job well done, you guys made our trip easier, we appreciate everything you two have done for us!
CARLOS NICOLAS - Waiter at the buffet, did he ever make us feel like home, treated up like royalty!! Gracias
SANTOS ELIAS CONUL - Best bartender in Mexico, I had brought my own bottle because I like Ciroc, he made sure its taken well care of, every time he would to see me walk to the bar he would prepare my drink!! (Although there was first class service on the beach to get your drinks, I just didn’t use the service as I would enjoy walking to the bar and talking to him
WICHO AREOS PUBLICAS PLAYA - This guy, wow very humble!!! We made a joke about sports and got to be good friends, he would do the umbrellas and set up the beach chairs for me. I would always ask him to break change for me, and it would never be a problem for him, he would do anything possible just to make me happy! I really appreciate and respect that!
Like I said I wish I could give a shoutout to all the staff!!!! They were all amazing, job well done Hardrock Hotel
Food was perfect, I’m a picky eater but I could say when I was in Hardrock hotel, I was very happy with the food.

Overall I really love this place, I would sooooo comeback!!!

Gracias Mexico and Gracias Hardrock Hotel Cancun