73%
Members Recommend
4.5
Very Good 8887 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • This all-inclusive rate covers unlimited meals, alcoholic beverages, minibar snacks, 24-hour room service, access to the fitness center, yoga and Pilates classes, nature park activities program, sense adventure tour, non-motorized water sports and more
  • Taking a dip in a Jacuzzi (on the patio or balcony of some suites)
  • Wood-fired pizza from the brick oven at Il Forno
  • Freshwater rivers flowing into the sea are great for kiddies

What To Know

  • Free WiFi
  • Use of snorkel equipment, bikes and kayaks limited to guided nature park tours
  • Waves in front of the resort are not ideal for swimming
  • The modest spa has a co-ed sauna, steam room and whirlpool
  • The resort opened in 2008

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Balcony Bedroom Hip Luxury Modern Scenic views Suite property condominium Resort Villa living room

Overview

All-inclusive beachfront gem with nine restaurants, a massive pool and adventure tours, located on a nature reserve

The Look

On Mexico’s Riviera Maya, flanked by a 329-acre nature preserve and the cool Caribbean Sea, Hacienda Tres Rios is an all-inclusive resort with eco credentials to match its stunning location: All the buildings rest on nine-foot pilings so as not to disturb the water flowing though the wetlands, an on-site desalination plant filters seawater, cold water from deep wells is used to pre-cool the air-conditioning systems, and motion sensors turn off the electricity when the rooms are empty.

Bed and Bath

This is no bare-bones experience. Awash in orange and brilliant white, the 273 hacienda-style suites have dark mahogany furniture, Mexican marble–clad bathrooms and crisp Egyptian linens, and face the mangroves or the frothy sea. Some Junior Suites and Corner Rooms are fitted with soaking tubs on the patio.

Beyond

As you’d expect, food is abundant at this all-inclusive resort, with a choice of nine restaurants and bars. The breakfast buffet is vast and never too crowded; the poolside Il Forno fires up a mean pizza, with every imaginable topping; the seven-course chef’s table is well worth the extra fee; and El Alebrije’s rose petal ice cream is scrumptious. Work off the gluttony by biking through the jungle, swimming in a limestone cenote, snorkeling to spot schools of tropical fish, and paddling in tandem kayaks along two rivers that empty into the Caribbean. The vibe is refreshingly low-key meaning no one’s going to nudge you to take a sushi-making lesson or a tequila tasting, learn to salsa dance or practice Spanish verbs — although all are available here. The intimate Ya’ax Che Spa offers aloe wraps, milk baths and mud therapy, and it’s perfectly acceptable to plop yourself down on a poolside lounger or beach-bed cabana (first come, first served) until the hot Mexican sun sets.

In the Area

Hacienda Tres Rios’s hour-long Sense Adventure takes you on a blindfolded walk through mangroves and along cenotes. Be prepared to chant, listen, touch, sniff and even taste. No peeking allowed. The resort’s chef’s table dinner isn’t part of the all-inclusive deal, but for a fee you’ll sit in a small room near the kitchen, savor a seven-course meal prepared by chef Oscar Orbe and be serenaded by a mariachi band. Ziplining, off-roading, rafting and swimming in underground rivers under stalactites are a few of the adrenaline-inducing activities offered at the nearby Xplor Adventure Park. Check out the seaside Mayan ruins of Tulum, then head farther afield to climb to the top of the 100-foot Ek-Balam (also known as “the Acropolis”).

How to Get There

Hacienda Tres Rios – All Inclusive
Carretera Cancún-Tulum, Km. 54
Playa del Carmen, 77760 Mexico

Reviews

4.5 Very Good 8887 Reviews
Summer vacation with college age sons
windhollow2004

The quality of the food at the 4 restaurants and various snack bars is outstanding. The grounds are beautiful and offer so many activities: kayaking, swimming, hiking the trails. Top shelf alcohol in the bars and restaurants, as well as live entertainment make the evenings great

Needs some upgrades
alacuna

Hacienda Tres Rios needs some changes in order to get its status up to what used to be a great resort. Music at night is deafening, watered down drinks at various bars, thankful to the Grill & Alebrije restaurant for breakfast and most dinners as some of the others were "average". Needs more activities for the younger kids, music is deafining around the "family" pools as the speakers drown out all conversation.

Cafe Paris y Hacienda Grill
Alecita2019

This hotel was an incredible experience. They do everything they can to make you feel comfortable there. We especially loved the attention that we received in cafe Paris and Hacienda grill. Yamileth was very nice and helped my husband and son very well with All of their orders and with a big smile on her all the time, they spend a LOT of time there! Also, Cristel at Hacienda grill was awesome and helped us when we had a problem at the oriental restaurant. Thank you so much Yamileth and Cristel!