73%
Members Recommend
4.5
Very Good 7591 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • This all-inclusive rate covers unlimited meals, alcoholic beverages, minibar snacks, 24-hour room service, access to the fitness center, yoga and Pilates classes, nature park activities program, sense adventure tour, non-motorized water sports and more
  • Taking a dip in a Jacuzzi (on the patio or balcony of some suites)
  • Wood-fired pizza from the brick oven at Il Forno
  • Freshwater rivers flowing into the sea are great for kiddies

What To Know

  • Free WiFi
  • Use of snorkel equipment, bikes and kayaks limited to guided nature park tours
  • Waves in front of the resort are not ideal for swimming
  • The modest spa has a co-ed sauna, steam room and whirlpool
  • The resort opened in 2008

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Balcony Bedroom Hip Luxury Modern Scenic views Suite property condominium Resort Villa living room

Overview

All-inclusive beachfront gem with nine restaurants, a massive pool and adventure tours, located on a nature reserve

The Look

On Mexico’s Riviera Maya, flanked by a 329-acre nature preserve and the cool Caribbean Sea, Hacienda Tres Rios is an all-inclusive resort with eco credentials to match its stunning location: All the buildings rest on nine-foot pilings so as not to disturb the water flowing though the wetlands, an on-site desalination plant filters seawater, cold water from deep wells is used to pre-cool the air-conditioning systems, and motion sensors turn off the electricity when the rooms are empty.

Bed and Bath

This is no bare-bones experience. Awash in orange and brilliant white, the 273 hacienda-style suites have dark mahogany furniture, Mexican marble–clad bathrooms and crisp Egyptian linens, and face the mangroves or the frothy sea. Some Junior Suites and Corner Rooms are fitted with soaking tubs on the patio.

Beyond

As you’d expect, food is abundant at this all-inclusive resort, with a choice of nine restaurants and bars. The breakfast buffet is vast and never too crowded; the poolside Il Forno fires up a mean pizza, with every imaginable topping; the seven-course chef’s table is well worth the extra fee; and El Alebrije’s rose petal ice cream is scrumptious. Work off the gluttony by biking through the jungle, swimming in a limestone cenote, snorkeling to spot schools of tropical fish, and paddling in tandem kayaks along two rivers that empty into the Caribbean. The vibe is refreshingly low-key meaning no one’s going to nudge you to take a sushi-making lesson or a tequila tasting, learn to salsa dance or practice Spanish verbs — although all are available here. The intimate Ya’ax Che Spa offers aloe wraps, milk baths and mud therapy, and it’s perfectly acceptable to plop yourself down on a poolside lounger or beach-bed cabana (first come, first served) until the hot Mexican sun sets.

In the Area

Hacienda Tres Rios’s hour-long Sense Adventure takes you on a blindfolded walk through mangroves and along cenotes. Be prepared to chant, listen, touch, sniff and even taste. No peeking allowed. The resort’s chef’s table dinner isn’t part of the all-inclusive deal, but for a fee you’ll sit in a small room near the kitchen, savor a seven-course meal prepared by chef Oscar Orbe and be serenaded by a mariachi band. Ziplining, off-roading, rafting and swimming in underground rivers under stalactites are a few of the adrenaline-inducing activities offered at the nearby Xplor Adventure Park. Check out the seaside Mayan ruins of Tulum, then head farther afield to climb to the top of the 100-foot Ek-Balam (also known as “the Acropolis”).

How to Get There

Hacienda Tres Rios – All Inclusive
Carretera Cancún-Tulum, Km. 54
Playa del Carmen, 77760 Mexico

Reviews

4.5 Very Good 7591 Reviews
Viviana at the spa
Reviewed 1 day ago

Viviana has given me the best massage I have ever had. I am 70 years old an usually have 5-10 massages a year. I try to get a massage while on vacation. This year at Tres Rios, my masseuse, Viviana gave me the best massage ever. It was wonderful. Thank you Viviana and keep up the great work.

My First Stay at Hacienda Tres Rios
Reviewed 2 days ago

Excellent resort for an all-inclusive vacation. I was so comfortable and pleased that I did not leave the resort during the whole stay. The resort has numerous quality dining options and the unique quality of being located in a huge and beautiful nature park. The resort grounds are beautifully designed and landscaped to perfection. There is more than enough to do on the resort to keep you well entertained.

Award Winning Pool Service
Reviewed 2 days ago

With Rafael you will never want for ANYTHING while relaxing poolside!! He is the BEST at what he does. from making sure that he had chairs waiting for me to cleaning my sunglasses daily to having frozen grapes every afternoon. He is the sweetest thing EVER... Made everyday special!

Wonderful Kayak Tour
Reviewed 2 days ago

Yesterday my father and sister in law and I signed up for the kayak tour down the cenotes with Diego. He was fantastic! He took the time to show up the right technique & didn’t go to fast or slow down the river. He warned us that it would be harder going up (it was) due to the current but as he said-it’s wasn’t too bad. At the end, we had some time to swim and look at the fish which was one of my favorite parts. The cenotes are gorgeous by themselves and Diego took the time to point out a few things that we hadn’t noticed as we floated by (ie-the percentage of salt water changes about halfway through so the vegetation changes drastically too). We had a great time! Would 100% do it again!

A bit of paradise
Reviewed 2 days ago

As always, the resort gives a wonderful experience, lovely rooms, good food and drinks. Excellent staff who are all friendly and helpful. The resort is beautifully cared for and always welcoming. Everything we want in one place. Couldn't ask for more