4.5
Very Good 866 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
sport venue living room flooring

Overview

Location

With a stay at Gran Caribe Resort & Spa All Inclusive in Cancun (Avenida Kukulkan), you’ll be convenient to Chac Mool Beach and La Isla Shopping Mall. This 4-star resort is within close proximity of Yamil Lu’um Archaeological Zone and Cancun Golf Club at Pok Ta Pok.

Rooms

Make yourself at home in one of the 470 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 7 restaurants, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges.

Business & Travel Amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 3 meeting rooms available for events. Free self parking is available onsite.

How to Get There

Gran Caribe Resort & Spa All Inclusive
Boulevard Kukulkan, Km. 11.5
Cancun, 77500 Mexico

What to Pack for Cancun

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Reviews

Real Club Presentation
Glenn N

Our first experience at an all inclusive but not for a Vacation Opportunity presentation. This hotel is good and staff provided acceptable service. Room is above average but its location, right beside an elevator, was less than ideal. We could have asked for relocation but decided to suck it up as we were only there for 3 days. The presentation was billed as NOT like a Time Share but it surely had all the trappings of one! 90 minutes was respected, on our insistence, and our host Jorge O was very polite and understanding of our tough questions and ultimate rejection of the multiple offers tabled. If you have “been there, done that” politely decline the offer from Panama Jacks concierge staff. If never attended one, it will be an eye opener to hard sell tactics so be firm whenever you declare your FINAL position and the breakfast at the Hilton is slightly better than at Panama Jacks.

Don't come
Carlo U

Nice hotel, but staff break my Nintendo in the room, they tell me that is not their fault.. Also we have a room with terrace, and you can't smoke in it... You will have a payment penality.. No one tell us this, and also smoke alarm start sound even if we don't smoke, it start just when we open the terrace door.. I don't recommend it to any one.. There is also a photo of the hotel with air hockey and 8pool, but That room doesn't exist.. Choose on other one

Almost perfect.
MARTININTORRE

We stayed at Panama Jack Cancun for 16 nights in August,5 people in 2 rooms.Everything was almost perfect just a couple of things need to be sorted.Firstly the good stuff , the food was excellent in all restaurants,the poolside entertainment very good ,the rooms well maintained, the staff excellent a special mention to Rodolfo Johnathan Roger Benji and Lucia at the pool. Johnathan in at sunset,Rubi in the bar,Jahir and Hector in Panama Jack coffee co,Gabriella and Savier in concierge and chef Carlos ,but really all staff where great.The only small things we found could be better where we arrived at 9pm after travelling 18 hours from Ireland and one of our two rooms was not ready until after 10pm. More outdoor nightly entertainment would be good and maybe an equal percentage of Spanish and English music to keep the majority of guests entertained and Also we found drinks very weak but everything else for our 16 days was excellent. We will return in 2020 all going well and we would highly recommend Panama jack Cancun.