4.0
Very Good 3580 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at GR Caribe By Solaris Deluxe All Inclusive Resort in Cancun (Avenida Kukulkan), you’ll be convenient to El Rey Ruins and Delfines Beach. This 4-star resort is within close proximity of Maya Cancun Museum and Aquaworld.

Rooms

Make yourself at home in one of the 199 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an outdoor tennis court. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this resort consist of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free valet parking is available onsite.

How to Get There

GR Caribe By Solaris Deluxe All Inclusive Resort
Blvd. Kukulcan Km 20.5, Lote 64
Cancun, 77500 Mexico

Reviews

4.0 Very Good 3580 Reviews
Vacation and anniversary
Reviewed 8 hours ago

We stay 1 week and is wonderful and amazing 😉 the people there super and the food is delicious 😋 all the restaurants amazing. The room clean , and my room with ocean view From another world ❤️ and the pools very clean

Excellent resort and super friendly staff!
Reviewed 16 hours ago

We stayed here for a week at the end of November and had such a great experience. The resort was very well kept, the food was good and the staff were awesome. Great service at the restaurants,
pool and even the beach! We didn’t have a single complaint about the resort. Shout out to Francisco (bell hop) and Lion & Jordan (pool bar) who made our stay even that much more amazing! Would definitely recommend this resort and we hope to go back again one day!

What a great place to stay!
Reviewed 1 day ago

This was my second time staying at the GR Caribe. When we arrived, there was a little confusion over our room requests but it was solved quickly by the front desk staff. We were given the room early and went to change.

We went to eat lunch and were greeted by Cris who gave a table overlooking the ocean to enjoy lunch. Lunch was delicious. We changed and went to find chairs by the pool.

We found the pool to be crowded at the GR Caribe, as people just put towels on chairs to save a spot, so went next door the pool at the Royal Solaris. The activities are more active at this pool and there are more chairs.

Dinner at Marco Polo was excellent as it was the last time, and Alexis, the waiter, remembered us and greeted us at the door. Service was fantastic. I do wish that they would have an age limit for the fine dining reataurants as having the screaming 2 year old at the next table does make for less of an enjoyable meal.

The nightly entertainment in the lobby is consisted of a guy playing a horn with jazzing music. It was ok while enjoying a predinner drink.

Day 2, we were greeted by Cris again at breakfast. She remembered us and gave us a choice of tables. Breakfast is ok. A little crowded, limited selections but you can find something to eat; eggs, bacon, sausage, potatoes, asst fruits and breads.

We found seats at the pool and were greeted by Rosa Linda. She was fantastic. She would ask everytime she went by if she could get us something. Even the third day, she remembered what we were drinking from the day before.

If you are hungry, visit Elizabeth at the snackbar for a burger or hotdog. The onion rings were some of the best I have ever had, but they only had them one day.😞

For a late afternoon snack, hit the sushi shack or pizza stand. We missed Emiliano at the sushi stand. He was outstanding the first stay.

Dinner the third night was at Bogavante. It was excellent. Service from Carlos Balazar was outstanding. We were the last ones there and never felt rushed to leave. He was attentive and always asking if there was anything else we would like.

The evening shows at the theater are ok. Entertaining but the same shows everytime. Still, they do a good job.

I have come to make this my go to in Cancun. They say when you stay here it is your home away from home and they make you feel like this. I will continue to recommend the GR Caribe to my friends and family....and stay here again and again.😀

Excellent resort with great deal of options linking to Royal Solaris
Reviewed 3 days ago

We went there as family with 3 year old daughter & experience was just outstanding. We were initially worried as we could not reach the hotel front desk , we were confused if this resort gives us access to neighboring royal solaris resort which has more restaurants & kids play area / pool. Once we checked in there , experience from check in to checkout was awesome. People and staff are very friendly.

Ocean facing rooms does not have that much of view or patio to sit outside. You can just see through the window. But rooms are very clean & resort is very well maintained.

Best part of this resort is giving access to sister resort (Royal Solaris) attached to it with in 3 mins walk. Royal Solaris has better pools & also some pools with shade and nice pool bar. This resort has jacuzzis which Royal Solaris does not have.

Ala carte Restaurants for lunch and dinner are better in GR Caribe .. Bogavate & other italian restaurant is very good. Royal Solaris has better buffet option for breakfast & dinner. The restaurants has menu change everyday & so it is matter of knowing which one you like certain day.
Room Service to order food is free ... Drinks in GR Caribe lounge bar are not as great as Royal Solaris but fact that you have options makes this resort a better experience. Royal Solaris has activities in the night at lounge which is good way to pass time ...
On checkout day , they let us stay at resort till 2 pm when taxi came to pick up while actual checkout is 11.

Take your money elsewhere
Reviewed 1 week ago

I’m staying in GR Caribe by Solaris right now, we booked this vacation to celebrate our 5 year anniversary and I can not recommend this hotel to anyone:

The first red flag was raised a month ago when I emailed the hotel to arrange a shuttle from the airport but no one responded.

They put us in the room on the first floor behind the mini golf and next to the kitchen of one of the restaurants even though we asked for a quiet room when we were checking in. No surprise that we were woken up around 6 am because of the loud banging in that kitchen and later in the day the whole room smelled so bad because of the restaurants’ ventilation that we had to ask for another one.

Also, the hotel is in the middle of a renovation with power tools making loud noise way after 10pm every night and
workers painting the walls of the buildings everywhere so that you have no choice but jumping around the buckets of paint on the way to the beach.

I’m not very picky but the food is probably 2.5 out of 5 at best.

The internet in the room is not working and you have to call the reception every time you need it to work. Be ready to call every half hour or so...

Smoking is allowed everywhere in the hotel, so smokers would probably love it but if you don’t smoke you’ll be miserable. There are lots of locals staying here, many of them smoke and they don’t even care if there are kids around.

A group of 10 locals sat next to us on the beach today and 5 of them were smoking at the same time with the wind blowing right into my family. When I asked them in English to step aside a little, so that we are not being second hand smokers, they pretended that none of them spoke English (I know they did).
I asked a staff member to translate my request to them, not sure what he actually told them but everything seemed to be fine. Right after that my wife and I went to get a drink at the bar and when we got back 10 minutes later all the stuff that we left on the sun beds was covered with a thick layer of sand. I asked people sitting next to us if they saw who did that but not one of them saw anything (all of them were Mexicans).

I went to the lobby and spoke to the supervisor and later the general manager (or so they called themselves)Alejandro Hernandez and Lili Gomez. They didn’t do anything about the situation. Hernandez was afraid to say anything tat all, Gomez was rude and disrespectful to me and my wife while being very polite with the locals.

It’s not our first time in Cancun, so we know what you usually get for the money but this one is just not worth it. It’s actually so bad that I wrote all of the above right instead of enjoying my anniversary.
Clearly they prefer locals to Americans in this hotel, so I wouldn’t recommend it to anyone.