4.5
Very Good 7173 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at GR Caribe By Solaris Deluxe All Inclusive Resort in Cancun (Avenida Kukulkan), you’ll be convenient to El Rey Ruins and Delfines Beach. This 4-star resort is within close proximity of Maya Cancun Museum and Aquaworld.

Rooms

Make yourself at home in one of the 199 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an outdoor tennis court. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this resort consist of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free valet parking is available onsite.

How to Get There

GR Caribe By Solaris Deluxe All Inclusive Resort
Blvd. Kukulcan Km 20.5, Lote 64
Cancun, 77500 Mexico

What to Pack for Cancun

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Reviews

Beware of Smokers
mclauga

If you are sensitive to or bothered by cigarette smoke, many guests at the resort smoke and do so nearly everywhere outside (pool, beach, etc).
I would recommend bringing your own cup to be filled for the all inclusive to save hassle and back and forth. The cups provided are a bit smaller.

Our good and bad experience
ill1337_x

The BAD experience: Upon arrival on 11/02/2019 we were pressured into attending a "GR Caribe Anniversary" breakfast by Mauricio from Concierge. He asked us for a $20 USD deposit to ensure we attended. He also said they would need to see my ID and a valid credit card. I explained to him that I would not be able to provide that to him because of the type of work I do. He did not understand the concept of Information Security and was very argumentative when I informed him I could not give him that information. He gave me the $20 USD back but it made our experience very uncomfortable because we lost trust in the resort after finding out he lied about there being a "GR Caribe Anniversary" breakfast. Due to this situation we did not end up booking any additional trips or excursions with the resort as we did not feel they were trustworthy. We ended up talking to the sellers on the beach about trips and excursions instead. The GOOD experience: Ricky Gil, Jeyson, Rosalinda, and Jessica were all amazing and made us feel like family. Their customer service was exceptional. There was also 1 chef that accomodated me by cooking a special meal for me due to my seafood and egg allergies. This chef did not just make a simple meal he went out of his way to make it outstanding. Improvements: There needs to be more chicken selections available for those that are allergic to seafood or cannot eat beef or pork. We had a challenging time finding chicken dishes and had to review all of the menus.

My solo vocation
446jackief

Beautiful, great staff I was treated like a queen. I will never forget it. Araceli from the bar , chef Mary, chef Jorge. Richard, Ricky Gil, Hugo Amezcua, capitán Israel, Luna and Omar house keeping. Everyone I left out, too. Aurora from massage the photographer. Great experience.