4.0
Very Good 2535 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
metal water Resort restaurant lined walkway

Overview

Location

With a stay at Fiesta Americana Condesa Cancun All Inclusive in Cancun (Hotel Zone), you’ll be minutes from Aquaworld and close to Playa Delfines. This 4-star resort is within close proximity of Playa Ballenas and El Rey Ruins.

Rooms

Make yourself at home in one of the 502 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.

How to Get There

Fiesta Americana Condesa Cancun All Inclusive
Blvd. Kukulkan km 16.5
Cancun, 77500 Mexico

What to Pack for Cancun

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Reviews

Treated like Family
phx222

We stayed here Oct 25-Nov 2. First time at FAC. It was absolutely incredible the service, food, room and location.
I want to give a big shout out to the lifeguards at FAC, especially Esuid for keeping the guests safe. The rest of the staff were outstanding, like the pool waiters-Miguel, Marcos, Jose, Heraclio & Angel. We also got excellent service from the pool bartender Nemias. I want to thank Capt Jonathan for setting up a special dinner the night before we left with Chef Jonathan who cooked us a fabulous meal. With that meal came some great service from Salvador and Capt Hector at the Mexican restaurant. More shout outs to the managers at the buffet Erika & Eladio along with the servers Alan Evin & Pedro. The most precious hostess we’ve ever met was Carlene at the buffet.
I can’t say enough about the employees at FAC. We will definitely stay here again.

Thanks for a wonderful trip
Brad & Julie

The BEST Honeymoon
RedChinos

This is my second time at Fiesta Americana Condesa Cancun (FACC) and my wife’s first and let me tell you, it is absolutely incredible. All together the resort has 10 places to eat, some actual sit down restaurants and some snack/coffee sections with quick bite burger and pizza places available as well. The rooms are exceptionally clean and well maintained. The pools are fun offer areas where activities are held as well as places to get away from the excitement if you’d rather relax. If you’re into fitness there is a fair sized gym which I could get most of my exercises taken care of.

Now while the resort has incredible amenities and absolutely DELICIOUS food that’s not what makes this place so special, it’s the people that work there and the service they provide. They treat you like friends, like family. Allow me to name some notable people from my time at the resort and where they work at in the resort:

Pedro (exceptionally helpful and friendly), Eligio, and Alejandro - front bar

Alfredo, Pedro, Christina, and Diego at the buffet

Rodrigo and Heraclio (Hercules) at the upstairs pool bar

Arle - San Telmo (Steak House) Johnathon and Adrian are the chefs that helped us out

Salvador - Mexican Restaurant and Ramon the manager (Really a great job by these two)

Osanto

Isidro, Jose - Downstairs Pool

Pedro

Josue (Chellito - Chef)
Carlos Chef Corva turnos
Manuel Desert Chef

As you can see there is no shortage of absolutely incredible people. I can’t recommend this place enough. Trust no where else! Gracias Fiesta Americana! Nos encanto todo!

Cevicheria awesome service!
Inkedlover

We had the best trip with excellent service. Rosalia took care of us everyday! She really cares about the guests at the resort. You need to come stay at this resort for the food, people and atmosphere. Carlene the hostess at the cevicheria greeted us with a smile and was very nice. Pedro and Felix were excellent waiters! The chef Marcos knows how to cook up some great food!