4.5
Very Good 9882 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
metal water Resort restaurant lined walkway

Overview

Location

With a stay at Fiesta Americana Condesa Cancun All Inclusive in Cancun (Hotel Zone), you’ll be minutes from Aquaworld and close to Playa Delfines. This 4-star resort is within close proximity of Playa Ballenas and El Rey Ruins.

Rooms

Make yourself at home in one of the 502 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.

How to Get There

Fiesta Americana Condesa Cancun All Inclusive
Blvd. Kukulkan km 16.5
Cancun, 77500 Mexico

Reviews

4.5 Very Good 9882 Reviews
Most Excellent Visit! Cannot wait to return!
Reviewed 5 hours ago

We vacation often and have been to many wonderful resorts in Caribbean, Asia, Europe - this one is in the top 3 for sure! Absolutely extraordinary service, food, amenities, staff, rooms, beach, BEAUTIFUL CLEAN SEA, views. Just straight tens across the board. Many thanks to Raul with entertainment staff - my husband enjoyed working out with him and they made our days fun and enjoyable. Thank you to Oliver for teaching us how to make some yummy drinks! Do yourself a favour and visit this stunning place.

Best Resort in Cancun
Reviewed 5 hours ago

This is our second time coming to Fiesta Americana Cancun and it was just as good if not better than the last time we came. There really isn’t anything I don’t like about this resort. The rooms were recently updated and were very nice. The bar area was also updated and made bigger and they have entertainment most nights. The food in the restaurants was delicious. They have two pools, the lower one is where the Entertainment is so it’s a lot more active but lots of fun. The upper level pool is quieter and the pool water is warmer. Both pools were a lot of fun! The thing that sets this resort apart from other resorts that I’ve been to is their staff. From waiters to housekeeping they are so friendly and happy. They spoil you endlessly. I have to mention some of the staff that were extra awesome to us.

Henry at the outside restaurant by the swim up bar made our stay here extra special. We became very close to him and would request him every day for breakfast and lunch. He was the best and even had a “special lunch” for my family and us which was incredible. It was cooked by Joshue, one of the best cooks at the resort. I can never thank Henry enough for how special he made our vacation. He Is such a sweetie! I am going to miss him so much! Thank you so much Henry and Joshue.

Andy at the coffee shop was another staff person we enjoyed so much. Every morning my sister and I would go and get a coffee and spend time talking with Andy. He was a pleasure to get to know, so friendly. By the second day he already knew what we wanted and remembered our names. We are really going to miss Andy and all the talks we had. He also made us feel special and made our stay here even better. He is the nicest young man.

Our pool server last time was Claudio and we adored him. This time he wasn’t serving in the area we like to sit. He was serving in the Bali Beds so we decided to rent one one day so he could be our server. It was the best day ever! Claudio is the Best pool waiter and he made our Bali Bed day so special! We never had to ask for anything, he made sure we were well taken care of.

Jose is also a great pool waiter as well....so funny!

Two of the staff who help with towels and mop up the water who we just loved were Rafa and Victor. They would always make sure we got our towels in the morning and got the chairs we wanted! Loved them!

Some of the waiters who waited on us who gave excellent service were Roberto in the Mexican restaurant, Alberto and Sebastian at the Steak house, Johnathon at the Italian restaurant and David at the smaller Mexican restaurant. They were all fantastic and made our dining experience excellent.

The Entertainment staff was great. We really got to know Raul on that staff. He would come talk to us every morning and he was super friendly! He always remembered our names and made us feel special!

My husband got a massage from Ericka and was very pleased with how she gave the massage.
So the theme here is that this resort has the best staff. It is an all inclusive restaurant and tipping isn’t mandatory but I tipped generously because they all worked so hard. It is also very appreciated and you can tell by the looks on their faces.

I highly recommend this resort. We have been to Hard Rock Cancun and loved this resort even more. It is the best all-inclusive resort in Cancun!

Excellent Staff and Service
Reviewed 11 hours ago

The hotel service was amazing. The entire staff team were helpful and kind. Their hospitality made my experience with the hotel better. The beach was clean and the pools. The open bar had good service. The spa was very relaxing. Overall great experience.

Extremely satisfied
Reviewed 1 day ago

More convenient, accessibility is good, excellent staff and good food with different varieties, nice swimming pool with warm water option, very friendly environment. Strongly recommended for family. It has kids club with nice staffing. Extremely satisfied .

Nice resort
Reviewed 1 day ago

people were great, the food was great. The only issue we had was with the rain the first three days it flooded our room. They only brought a bunch of towels so we could soak up the water and did not offer to move us. that was the disappointing thing.