4.0
Very Good 2535 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Cancun (Avenida Kukulkan), Casa Turquesa is minutes from Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall. This 4-star hotel is within close proximity of Marlin Beach and Tequila Museum.

Rooms

Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional features at this Beaux Arts hotel include wireless Internet access (surcharge), concierge services, and complimentary babysitting/childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

How to Get There

Casa Turquesa
Boulevard Kukulcan Km. 13.5
Cancun, 77500 Mexico

What to Pack for Cancun

Reviews

No se les ocurra hospedarse
fernandoaB5005TL

No se les ocurra hospedarse aquí. Llegamos domingo en la noche. En la recepción estaba un velador que no tenía idea de nada. El aire acondicionado no sirve. Les pedimos que nos cambiaran de cuarto y después de media hora nos dijo que en ningún cuarto servía, pero nos dieron el gran consejo de abrir la ventana, que hacía buen aire afuera !! El cuarto no tenia el control se la televisión y nos dijo el de la recepción que dos tendría que esperar hasta el lunes. El restaurante un desastre. Para llegar ahí, hay que pasar por un bar en abandono. En los Baños no hay toallas de manos, las solicité y me dijeron que no tiene de esas. La puesta para salir a la terraza colgada, por lo visto no le han dado mantenimiento en años en fin ... lastima de la ubicación tan privilegiada que tiene este hotel. Creo que a los dueños les convendría mucho más venderlo como terreno a una cadena internacional de hoteles. El gerente nos trató de extorsuonar.

Don't you think staying here. We arrived Sunday night. At the reception was a night watchman who had no idea of ​​anything. The air conditioning does not work. We asked them to change to another room and after half an hour they told us that it was no use in any room, but they gave us the great advice to open the window, they said the weather was good outside! :s The room had no TV remote control and told us at the reception that we would have to wait until Monday. The restaurant is a mess. To get there, you have to go through an abandoned bar. In the bathrooms there are no hand towels, I requested them and they told me that they don't have any of those. The setting to go out to the terrace is damage, apparently they have not given maintenance in years ... pity of the location so privileged that this hotel has. I think it would be much better for the owners to sell it as land to an international hotel chain.
The manager tried to extort us.

Worst experience ever.

Piece of S*** hotel DO NOT GO ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
Laura G

Worst hotel ever I recommend staying somewhere else this hotel is haunted and abandoned. No TV No WiFi, lamps have mold beds are wet A/C don’t work, bathroom ceiling is falling apart nothing works doesn’t look nothing like the pictures show

Poor Food,drinks and lodging.
Culture100781

My first and last stay @ Hotel Casa Turquesa. I paid $140.00 per night for no towels on again off again air conditioning. No rugs so fell on wet flooring. No Habla Español. Need more English speaking helpful staff.