4.0
Very Good 599 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Cancun (Avenida Kukulkan), Casa Turquesa is minutes from Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall. This 4-star hotel is within close proximity of Marlin Beach and Tequila Museum.

Rooms

Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional features at this Beaux Arts hotel include wireless Internet access (surcharge), concierge services, and complimentary babysitting/childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

How to Get There

Casa Turquesa
Boulevard Kukulcan Km. 13.5
Cancun, 77500 Mexico

Reviews

4.0 Very Good 599 Reviews
Hidden gem in Cancun
Reviewed 3 weeks ago

I came to this hotel a year and a half ago with my boyfriend, and recently visited again. We love this spot because it is a quiet and relaxing beachfront hotel in the middle of Cancun.

Every room has a beach view and a jacuzzi, and the staff makes you feel like royalty. The food is also incredible. They are in the middle of renovating, and put us in the newest suite. It’s beautiful and charming. Can’t wait to return a third time.

It's All Downhill...
Reviewed 3 weeks ago

Basic maintenance has been deferred so long that it's no longer pleasant to stay here. the location is great, but the facility is beyond down at heels. Plumbing is questionable and we had issues with our charge card that had to be resolved months later by the credit card company.

In need of maintenance
Reviewed 1 month ago

After the last place we stayed this was a welcome change. First the good: We had a huge room overlooking the Caribbean. Nice, helpful staff was very attentive. The bad: The whole place needs paint and maintenance which hasn’t been done for a while. Toilet burps water and poo up on to the seat when flushed, water condensation leaks on your head from the air conditioning vent curtain would not open but just a few feet for a view of the sea.

Don't let the pretty pictures fool you!!
Reviewed 3 months ago

Don't let the pretty pictures fool you. The check in was horrible. We were told that we had to pay for all inclusive the day of check in , but we were told by the condo owner that we could do this on a daily basis. We opted out of doing all inclusive and ate out every day. Once checking in the room was horrible and smelled like mildew. The balcony was flooded because the hot tub was busted, pipes were exposed, amongst a host of other problems. We then was "upgraded" to the two bedroom suite that was ok but only one t.v and it was in one of the bedrooms and everything was in spanish. The hotel should be a max of 175 per night. The only pro was that it was walking distance to the luxury mall. The hill that you have to walk up and down was terrible, should have a golf cart at the bottom of the hill for your guest. The bricks on the hill are loose, almost fell. The "swim up pool bar" was a joke. For the amount of money you charge per night you need to have a better selection of liquor, people come to the hotel zone to party and get wasted. The bartender was there and left for a whole hour. Good thing we bought our own drinks to the pool. It was only two umbrellas at the pool. The air conditioning on the first floor of the two bedroom suite didn't work. I heard someone else was about to buy or become partner with this hotel, i hope they have good ideas and a lot of changes. Beyond the hotels control but the seaweed was awful, couldn't go to the beach because it was sooooooooo much of it everywhere!! The wifi sucked!!

HORRIBLE
Reviewed 5 months ago

No RCI member should ever stay at this location. They give you the worse rooms that I have ever seen: mold stains in walls, curtains, chairs, closet. Unusable hot tub. Falling apart items.The hotel is in need of major remodeling. I have pictures to prove all this. Service is slow and not even close to what you get in any other resort/hotel in the area.