87%
Members Recommend
5.0
Excellent 5283 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Intimate all-inclusive with four à la carte restaurants, top-shelf drinks and a fantastic, English-speaking staff
  • Choice of lounging by the three pools or on the white sand beach
  • Rooms are divided among two main buildings and smaller townhouses, but all have private balconies, Jacuzzis and well-stocked minibars

What To Know

  • Popular with families and for destination weddings
  • Spa treatments cost extra
  • Not a party resort, and there’s little within walking distance
  • Some patches of seaweed on the narrow beach

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Luxury Modern Suite Tropical property living room home Villa condominium cottage hardwood farmhouse mansion Bedroom

Overview

Upscale all-inclusive 30 minutes north of Cancún, with enormous suites, three pools, a spa and beach access

The Look

Around 30 minutes north of Cancún’s airport and party-loving Hotel Zone, The Beloved Hotel Playa Mujeres by Excellence Group occupies a sandy patch along quiet Playa Mujeres. It opened as La Amada in 2009, and the rebranding to the Beloved Hotel detached the 109-room property from the neighboring marina, but added an impressive all-inclusive setup. All-white balcony-lined buildings surround the two main pools and landscaped gardens, while meandering trails lead to the two-story Casita blocks and a narrow but crowd-free white sand beach.

Bed and Bath

Spread across three main buildings and clusters of freestanding townhouses, guestrooms share a modern, romantic look in marble white and dashes of lilac. Enormous beds, separate sitting areas and outdoor daybeds encourage lazing, as does a well-stocked, all-inclusive bar. Zippy WiFi, iHome docks and 42-inch flat-screen TVs supply the modern comforts, and there are Nespresso machines for the morning caffeine fix. Part open-plan bathrooms have double vanities, gigantic showers with multiple jets and lovely Bulgari amenities; separate Jacuzzis take center stage in the bedrooms.

Beyond

Dispelling any fears about all-inclusive dining, the food at Beloved is outstanding. Breakfast at Aroma is the only time you’ll see a buffet, and this one includes authentic Mexican dishes, eggs made to order and kid-friendly options. Poolside Isla Grill (open for breakfast, lunch and dinner) is a casual spot for fresh fish dishes and Caribbean favorites, while beachfront Restaurant El Mar serves up crisp pizzas and tostadas from a wood-fired oven. Hear to the signature restaurant Lupita for the inventive Mexican fare, or pass the time waiting for a table at the outdoor sushi and ceviche lounge just next door. Sybarites will be at home in the cavernous spa, with its 35,000 square feet of space, 14 treatment rooms and indoor/outdoor hydrothermal circuit, or find all the pampering you need beside one of the three pools or on the cabana-lined white sand beach.

In the Area

Flanked by the Caribbean Sea and wildlife-rich wetlands, Playa Mujeres is a playground for nature lovers. Cruise on The Beloved Hotel’s 68-foot catamaran to boho Isla Mujeres’s beautiful beaches, or head to the world’s second largest barrier reef for scuba diving trips and, in the summer months, chance sightings of whale sharks, just offshore. Golfers should book in advance to score a round on the 18-hole Greg Norman–designed Playa Mujeres Golf Club, and culture seekers can explore nearby Mayan archaeological sites at El Meco, Coba, Chichen Itza and Tulum.

How to Get There

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly
Condominio Playa Mujeres
Playa Mujeres, 77400 Mexico

Reviews

Owner
유태 엄

Wonderful resort
Everything perfect hotel
Food. Room staff
Clean. Pool good
Specially food very good..
Check in Good
Check out good
And I high recommend spa...
We have couple massages
Cost 280
It very good

Spoiled for any other resort
juniperjuly

We had an amazing week at Beloved in July. The food is excellent, the amenities are wonderful. We had excellent service everywhere, but especially from Luis at the beach, Saira at our room, and Cristian the valet. Can't recommend highly enough, and can't wait to go back. If you just want to relax and be taken care of, this is the place.

Excellence doesn't go far enough
pilotchris84

This resort is TOP Notch. We stayed a week. The food was wonderful but the staff....topped even the food. Manners, manners, manners. The staff genuinely cares about the guests. They must hand pick the employees and they cross train all of them. We met several couples that have been coming back for years. We were pleasantly surprised. Keep in mind this is an adults only facility and it is off the beaten path. It is not a party scene. It is serene and generally quiet. With nearly 200 people at the resort we often felt pleasantly secluded. Book it and enjoy it!