87%
Members Recommend
5.0
Excellent 4805 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Intimate all-inclusive with four à la carte restaurants, top-shelf drinks and a fantastic, English-speaking staff
  • Choice of lounging by the three pools or on the white sand beach
  • Rooms are divided among two main buildings and smaller townhouses, but all have private balconies, Jacuzzis and well-stocked minibars

What To Know

  • Popular with families and for destination weddings
  • Spa treatments cost extra
  • Not a party resort, and there’s little within walking distance
  • Some patches of seaweed on the narrow beach

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Luxury Modern Suite Tropical property living room home Villa condominium cottage hardwood farmhouse mansion Bedroom

Overview

Upscale all-inclusive 30 minutes north of Cancún, with enormous suites, three pools, a spa and beach access

The Look

Around 30 minutes north of Cancún’s airport and party-loving Hotel Zone, The Beloved Hotel Playa Mujeres by Excellence Group occupies a sandy patch along quiet Playa Mujeres. It opened as La Amada in 2009, and the rebranding to the Beloved Hotel detached the 109-room property from the neighboring marina, but added an impressive all-inclusive setup. All-white balcony-lined buildings surround the two main pools and landscaped gardens, while meandering trails lead to the two-story Casita blocks and a narrow but crowd-free white sand beach.

Bed and Bath

Spread across three main buildings and clusters of freestanding townhouses, guestrooms share a modern, romantic look in marble white and dashes of lilac. Enormous beds, separate sitting areas and outdoor daybeds encourage lazing, as does a well-stocked, all-inclusive bar. Zippy WiFi, iHome docks and 42-inch flat-screen TVs supply the modern comforts, and there are Nespresso machines for the morning caffeine fix. Part open-plan bathrooms have double vanities, gigantic showers with multiple jets and lovely Bulgari amenities; separate Jacuzzis take center stage in the bedrooms.

Beyond

Dispelling any fears about all-inclusive dining, the food at Beloved is outstanding. Breakfast at Aroma is the only time you’ll see a buffet, and this one includes authentic Mexican dishes, eggs made to order and kid-friendly options. Poolside Isla Grill (open for breakfast, lunch and dinner) is a casual spot for fresh fish dishes and Caribbean favorites, while beachfront Restaurant El Mar serves up crisp pizzas and tostadas from a wood-fired oven. Hear to the signature restaurant Lupita for the inventive Mexican fare, or pass the time waiting for a table at the outdoor sushi and ceviche lounge just next door. Sybarites will be at home in the cavernous spa, with its 35,000 square feet of space, 14 treatment rooms and indoor/outdoor hydrothermal circuit, or find all the pampering you need beside one of the three pools or on the cabana-lined white sand beach.

In the Area

Flanked by the Caribbean Sea and wildlife-rich wetlands, Playa Mujeres is a playground for nature lovers. Cruise on The Beloved Hotel’s 68-foot catamaran to boho Isla Mujeres’s beautiful beaches, or head to the world’s second largest barrier reef for scuba diving trips and, in the summer months, chance sightings of whale sharks, just offshore. Golfers should book in advance to score a round on the 18-hole Greg Norman–designed Playa Mujeres Golf Club, and culture seekers can explore nearby Mayan archaeological sites at El Meco, Coba, Chichen Itza and Tulum.

How to Get There

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly
Condominio Playa Mujeres
Playa Mujeres, 77400 Mexico

Reviews

5.0 Excellent 4805 Reviews
Great Boutique Hotel
Reviewed 11 hours ago

In the land of big hotels , Beloved is a great find for a small boutique hotel that exceeds at service. Great beach, beautiful rooms, clean, fantastic service. Looking forward to our return trip in March.

Valentine’s week at Beloved Playa Mujeres
Reviewed 20 hours ago

The best vacation ever! Beloved did not disappoint with its immaculate facilities and grounds, first class service, and wonderful meals. We thought because Felipe and Liliana (Beach Concierges) we’re so awesome that they had orchestrated the magnificent sunrises each morning. The chefs take extreme care in providing the most beautiful and tasty meals. Well done. The spa is first class and the hydrotherapy is an adventure in relaxation. Room service was best in-class and we never saw anything out of place. Let’s not neglect the drinks and bar services! Best...

Thanks Beloved for the best Valentine’s week ever. The rose petals on the bed were a nice and meticulous touch.

Amazingly Attentive
Reviewed 20 hours ago

This was my 2nd time at the Beloved Playa Mujeres and my experience was even better this time. This trip was with co-workers and my boss, and as the Business Manager of my company, I often feel as though I am still working when I am on a trip with my company, because of having to plan dinners, outings and excursions. The staff at the Beloved made my stay feel like a real vacation, taking every detail into their hands and facilitating all of the plans seamlessly. Customer service is truly their gift. The attention to detail, welcoming and friendly demeanor and overall willingness to make sure your every need and want is met, goes beyond any place I have ever visited, not to mention the food was great, no matter where we ate, the beach was beautiful and the pool was nice also. If you are looking for real relaxation and to be treated like a king or queen, with friends, co-workers or your significant other, this is the place to be.

Exceeded every expectation!
Reviewed 21 hours ago

An amazing romantic getaway stay at a superb resort. It’s all inclusive status coupled with the five star service and restaurants, exceeded every expectation! We have come here twice already and most likely will be headed back in the future.

2nd Time Visit
Reviewed 1 day ago

This was our second trip to the Beloved and we loved it just as much the second time. It’s so peaceful and quiet and not the party scene of many all inclusives. The small resort allows for truly personal service- the staff are truly amazing and go above and beyond to make your time special. We stayed in the Casita with private pool and really loved it, we spent a lot of time
near our pool instead of at the main pools. The Caffeto (snack and coffee shop) was a really great addition. We were a little bummed that one of the restaurants was closed for remodel, but the other dining options were good. Our biggest and only real complaint is there were several LOUD couples who clearly did not understand the quiet and relaxed concept of the hotel. No one wants to hear talking on cell
phone on the beach or people yelling across balcony’s. These people were clearly not the hotel’s fault, but they were off putting. If you are looking for a livelier scene, the Excellence and Finest are right next door and are absolutely beautiful with a little more action.

Overall though, absolutely wonderful.