Pullman Port Douglas Sea Temple Resort and Spa
What We Love
- The resort's location near stunning Four Mile Beach
- The meandering, lagoon-style swimming pool at the center of the property
- An emphasis on indoor-outdoor living
- Guests can use the public Palmer Sea Reef Golf Club, which is adjacent to the resort
What To Know
- The property has significant meeting and events spaces
- There are studio-style rooms as well as one- to three-bedroom apartments and villas
- Some room types include private plunge pools or rooftop hot tubs; ask in advance
- Handicap Accessible
- Parking On Site
Those in search of straightforward luxury will relish the comforts of this Pullman property, from its Aqua restaurant and well-appointed spa to its chic outdoor spaces. Four Mile Beach is steps away, but the resort is a self-contained universe of studio rooms and one- to three-bedroom apartments, some with private plunge pools perfect for a special occasion. Families and groups have plenty to do here, but the property also has plenty of serene nooks for romance seekers and those looking to bask in the sun with a good book.
In the Area
Eco-adventurers head to Queensland for its rugged tropical beauty and rich Aboriginal history, and to explore the jewel in its crown, the Great Barrier Reef. Port Douglas, an hour north of the region’s gateway city, Cairns, boasts splendid beaches, with stunning Cape Tribulation and the Daintree rain forest nearby. Twenty minutes south of town, there’s Hartley’s Crocodile Adventures, where fearless visitors can check out the local predators from a series of boardwalks that wind over a lagoon and through the jungle.
How to Get There
We have just returned from a week in a 2bdd swimout apartment, 160, booked through a private agent. Apartment was in fantastic condition, beautifully decorated with everything you needed to make you feel at home. Loved the layout and loved the location which meant you didn’t access the main part of the pool but rather the ‘river’ part which made it quiet and relatively private. My only criticism was that the bath plug didn’t work well which meant the bath drained while you were in it, leading to a very quick bath. Location is a fair way from the main part of PD but isn’t an issue with a car. Beach was lovely also. All staff were very friendly. Would definitely return and recommend to others with young families.
There is an old saying if it goes wrong at the beginning it will go wrong the whole stay, "Murphy's law"
How true, called ahead as my host was a silver Accor member who is entitled to consideration of an early check in if available, response was NO our guaranteed check in time is 3pm, later that night in talking to staff we were told the resort was not busy.
when we did check in the system was down so we waited and then to our rooms, which were booked at the same time under the same booking at we are at totally opposite ends of the resort.
go to room and turn TV, no signal so try to ring reception, phone does not work, so try to call the resort from my Mobile and it gives you 4 options and then hang on for our staff, well it rings twice and nothing happens, so try again and same thing, and then again and same thing.
Look at TV myself and the antenna is not even plugged in so I fix that and then go to reception to tell them about internal and external phones.
Hoping that is it return to the room and notice that the entry door is badly marked and stained, a rub with Jif would work wonders also the floor is very sandy, nearly rang for a vacuum to see how much sand is on the floor, the blind cord is positioned incorrectly which means that you cannot lower the blind fully then notice a large section of the wall plaster is popping.
there is mould and dirt around the air con duct, at this point I am looking at the floor to sit if I can find the fallen stars.
my friends decide to eat here and order a cocktail and a beer, the cocktail arrives but no beer, a reminder about the beer brings another wait and then it finally arrives with the food, so much for them having a pre dinner drink together.
the bar service is very slow and totally inexperienced with a bartender that has no concept of the types of white wine and has never heard of a SSB, 4 /5 stars I think not.
Also over our 2 day stay empty glasses are left in the lobby and pool view area for a considerable time after the patrons had left.
very simply if you want to market yourself as a upper end property start to live up to it, a visit to a new property in Cairns 2 days later what a marked difference ALL staff from front of house to cleaning / bar greet you and in the bar areas as soon as a patron leaves it was cleared and cleaned up, and the cushions plumped up to make it appealing fro the next guest.
The pool is great, bet even her the vegetation in the garden needs attention and there are empty glasses in the garden beds that had obviously been there for some time.
Overall a very disappointing stay
thankfully we had free wifi but otherwise $66 for the week, what a joke
The hotel’s in a great location with a good and friendly shuttle service that will take you anywhere you want to go. The staff are really friendly, welcoming and helpful.
The apartment we had was great...living space indoors and out. We also had a hot tube which was lovely to use at night.
The pool was great, space to just sit in or go swimming in.
The hotel food was basic but good value.
We were in a couple, having a romantic few days away, for us a slight down side was the number of kids in the hotel and pool, so for families it’s great and if your in a couple it maybe something to consider.