Pullman Port Douglas Sea Temple Resort and Spa
What We Love
- The resort's location near stunning Four Mile Beach
- The meandering, lagoon-style swimming pool at the center of the property
- An emphasis on indoor-outdoor living
- Guests can use the public Palmer Sea Reef Golf Club, which is adjacent to the resort
What To Know
- The property has significant meeting and events spaces
- There are studio-style rooms as well as one- to three-bedroom apartments and villas
- Some room types include private plunge pools or rooftop hot tubs; ask in advance
- Handicap Accessible
- Parking On Site
Those in search of straightforward luxury will relish the comforts of this Pullman property, from its Aqua restaurant and well-appointed spa to its chic outdoor spaces. Four Mile Beach is steps away, but the resort is a self-contained universe of studio rooms and one- to three-bedroom apartments, some with private plunge pools perfect for a special occasion. Families and groups have plenty to do here, but the property also has plenty of serene nooks for romance seekers and those looking to bask in the sun with a good book.
In the Area
Eco-adventurers head to Queensland for its rugged tropical beauty and rich Aboriginal history, and to explore the jewel in its crown, the Great Barrier Reef. Port Douglas, an hour north of the region’s gateway city, Cairns, boasts splendid beaches, with stunning Cape Tribulation and the Daintree rain forest nearby. Twenty minutes south of town, there’s Hartley’s Crocodile Adventures, where fearless visitors can check out the local predators from a series of boardwalks that wind over a lagoon and through the jungle.
How to Get There
We booked 8 nights here in a 2 bedroom swim out apartment. The apartment and property exceeded our expectations and was ideal for what we were looking for, a relaxing place to stay aswell as being a base to explore Port Douglas and the surrounding areas. The apartment itself was huge, spacious and comfortable and had everything we needed. The view from the apartment was idyllic and it was great whether sitting in the patio area relaxing or stepping straight out of the apartment into the massive and beautiful pool that camels around the resort. We did not eat at the restaurant or try the pool bar, we found our apartment too comfortable to leave on rest days. We hired a car for our stay so the location was not a problem for us. Would we stay here again? Definately, and we cannot wait to return.
My husband and I purchased the Wellness Package which included: four nights accomodation in a penthouse apartment, 2 x 60 minute massages, picnic hamper, welcome drinks, breakfast included and a special gift.
We would highly recommend to anyone looking for a getaway! We were able to take the picnic hamper up to eat on a day trip to Cape Tribulation, where we ate on a beach to ourselves (no crocs in site). The massages were absolutely amazing!
The staff at front desk and the restaurant were incredibly accommodating and friendly. I loved the special touch the housekeeping staff left, which included who serviced your room.
Only critique, the assistant manager on check out, answered the phone three times, while we were being served by her. She didn’t apologise for answering the phone, just tried to justify the “need to multitask”. We understand being busy, just always good to attend to the people you are speaking face to face with first!
The property was outstanding, but...
The only place to eat was either at the hotel, at their overpriced restaurant OR take a shuttle (very convenient) in to town for $11 round trip each. Wonder restaurants in town but, this adds an extra $22 tax onto the cost of your meals
On the other hand, easy walk to beach which was quite lovely so I guess it really comes down to the purpose of your visit and what you plan to do with your spare time.
Room: not recommended for families with child sleeping in cot in the same room. Hardly any room to move around the cot and right next to living area so not ideal after our toddler went to sleep each night at 7 (eg, couldn’t play the tv with volume, had to talk quietly at dinner table). Also our room was right next to road, so lights streamed in at night right next to his cot. Extra charge of $10/ night for the cot a bit steep given we were already paying ~$700+ /night and we are platinum Accor members.
Housekeeping: I counted at least 5 lightbulbs which needed replacing including the outdoor casual space and 2 in the bathroom. Bathroom toiletries were never replenished. Each day I needed to call for an extra towel for our toddler, even though he was clearly staying in our room (there was a cot!). Our dishwasher didn’t work on the day we arrived, maintenance was very friendly.
Pool: lovely, great wading in depth for a toddler, awesome size.
Restaurant: couldn’t accommodate our group of 5 (we were told it would be an hr wait for food) when we arrived at 7pm (we had literally just arrived/checked in an hr earlier).
Each morning for breakfast none of the tables were set, at least 5 of the mornings we were there no one greeted us so we seated ourselves. Had to get our own cutlery and wipe down our own tables. Also had to find a high chair for ourselves. One morning they didn’t even have enough (there was only two others in use in the restaurant at the time). I expressed my frustration to a different staff member and miraculously one appeared.
Front desk: I called before we arrived to see if rooms had nespresso machines. Was informed yes, so brought my own pods and milk. No nespresso machine on arrival.
Room itself: top loader washing machine with dryer fixed to wall above it. Couldn’t open the lid fully to put clothes in/take clothes out. Extremely impractical.
Summary: We won’t be returning, so disappointing for the price we paid. Examples I have listed should be base expectations for a property like this.
We stayed 5 nights at the wonderfull Pullman Sea Temple for our honeymoon. Thank you to the staff for the warm welcome and the celebratory Prosecco!
We LOVED the pool (honestly the best I’ve ever seen) and spent a fair amount of time at the pool bar. The hotel is clearly family friendly which is great however I think we were fortunate to be staying just after school holidays. We also lived the beach access and the gym, our room was serviced daily and there was a constant supply of fresh towels.
The only improvements I’d suggest is to the coffee (3/5 at best and overpriced) and also considering the hotel is so far out of town a free bike or shuttle service would be much appreciated.
Overall we had a fabulous time and would love to come back for future anniversaries!