Kimpton Hotel Madera
What We Love
- Firefly restaurant, beloved by locals and visitors alike, won’t disappoint with its farm-to-table American fare
- Rooms on floors six and up have views of the National Cathedral
- Daily wine hour in the lobby — snack on chicken liver mousse toast points or red velvet cake bites before dinner
What To Know
- Balcony rooms face New Hampshire Avenue
- The hotel was renovated in 2013
- A $15 (plus tax) facilities fee per night will be collected at the hotel
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Renovated in 2013 to the tune of $2 million, the Hotel Madera feels like a private pied-à-terre in the heart of D.C.’s Dupont Circle neighborhood. In the lobby, warm, natural-fiber wallpaper contrasts with backlit glass panels near the reception desk to set a sleek, contemporary look that’s echoed across all 82 guestrooms.
Bed and Bath
Spread over 10 floors, guestrooms are spacious by city standards (the smallest is 350 square feet) and done up with neutral colors and nature-themed abstract art. There are touches of whimsy, too, from the oversize tribal-print pillows and crimson headboards to animal-print robes and resident pet goldfish. Adjustable bedside reading lights keep things cozy, while the modern bathrooms make up for their lack of space with invigorating high-pressure Speakman showerheads and floral-scented Gilchrist & Soames toiletries.
Beloved by locals for its cozy back porch vibe, Firefly Restaurant and Bar serves a fresh, seasonal menu in a birch-lined dining room. Most ingredients are bought just two blocks from the hotel at the Dupont Circle farmers market, and the kitchen is rightly praised for its house-made charcuterie plate and slow-braised red wine squid. Linger over a mimosa-filled brunch on weekends, or stop by the bar for a nightcap made with specialist bitters.
In the Area
Historic homes and foreign embassies may surround the circle, but the streets are anything but stuffy. Peruse Tabletop, a quirky home decor shop on 20th Street, or pick up fresh duds at Proper Topper, on Connecticut Avenue. Lululemon hosts community yoga practice on the grassy patch in Dupont Circle every Wednesday throughout the summer — and don’t sweat it if you forgot your yoga gear: Hotel Madera will lend a mat, block and strap at no cost. In the morning, wander to Zeke’s D.C. Donutz’s graffiti-clad shop, which has a unique selection of donuts, including Ferrero Rocher and salted caramel.
How to Get There
I currently stand in a corridor once again locked out of room 303. When I checked in I was given a room that wasn’t prepared for use, I was then given another room where I had to return to the front desk four times as the doors didn’t work, all with much negative attitude from the young lady at the front desk busy on her phone. I now return to my room for a second night, once again locked out, staff can’t open it, same young front desk lady annoyed I’m interrupting her Facebook time and left waiting in a corridor for an hour unable to do anything except miss the calls and work I have to do.
I simply cannot describe the shocking service here and overall disorganised nature of things, with ‘systems’ to blame which apparently go down ‘all the time’.
Mistakes happen, problems occur, but service should make up for things when this happens. Sadly here, that’s far from the case.
During the five days stay just one elevater was operational, resulting up to 10 minutes waiting for.
Last two days the internet was broken and the staff did not give right information.
For me easy decision for this hotel:
If you are a young professional save your time and money and do NOT stay at this hotel. I recently stayed at The Kimpton Madera hotel in Washington, DC and had a terrible experience. The room was nice, but our overall stay was disappointing and the employees were rude and unwelcoming. As two young professionals, we were completely disregarded because of our age and were overlooked and pushed aside. In one instance, we called down to the valet to get our car and were told the wait would be approximately 10-15 minutes. We then went downstairs, checked out and proceeded to wait for the valet ($50/night) to return our car. After 40 minutes, we went inside and spoke to the woman at the front desk who did not provide us with any information regarding the wait time or retrieval of our car. In fact, when we asked politely for an update, she was not helpful and replied with "okay" when we thanked her for the "help." After an additional 10 minutes we finally received our car, as did another older couple who had just walked out to join us in waiting. They received their car within 5 minutes of their arrival. This was extremely disappointing as well as inconvenient to our travel plans. As young professionals, we have a longer duration of spending our time and money in a city like Washington, DC. However, we will not be spending it at a Kimpton Hotel ever again. The complete disregard for our stated concerns made our overall stay extremely disappointing.
I stayed here with my mom for a long weekend. The location suited us perfectly, but the hotel is a bit odd. There’s really no lobby, and the rooms are large but the layouts are unusual. I read that the building is converted apartments, and you can tell.
But it was quiet, clean, and had everything we needed. The staff (especially the doormen and bellhops) were friendly, and we enjoyed the restaurant next door (even though the manager berated staff loudly in front of the guests).
Not sure I’d return because I have another preferred hotel near Dupont Circle. But it was fine this time.
Our family of 2A & 4C arrived Washington DC on the 13th Jan. It was snowing!
When we arrived the hotel (by our own private transfer) we had to drag our luggages by ourselves in this tiny corridor. The hotel has NO reception area but only a small counter.
We were advised that their only restaurant in the hotel is closed since it’s snowing outside?
Do we get any recommendations where to go? No, we had to ask where is the nearest restaurants open? ‘Check around there should be others open’? That wasn’t very helpful!
My son used the toilet for the first time and flushed it, the water continuously flowed out of the Toilet! So we had to pour water by using their waste bin. Water gone to the carpet so we used towels to dry them off!
We called reception for some dinner plates as we ordered food delivered to us (all other restaurants are open) for our dinner. ‘Sorry, our kitchen is closed’! Are you kidding!
When you go to Washington DC Georgetown is a must to see. It’s about 25-30min walk from Madera. But we weren’t advised there’s a bus outside that takes you for $1!
Do we have any choice but had to walk there and back at night for dinner in the snow with the kids! Then we see the bus that says $1 transport!
They also offer complimentary tea/coffee in this tiny area right next to the front door of the hotel.
We had an early flight so hoping to get coffee & tea but no hot water available for the coffee and no milk! 😬
Definitely not going back to this 4 Star Hotel!