Kimpton Hotel Madera
What We Love
- Firefly restaurant, beloved by locals and visitors alike, won’t disappoint with its farm-to-table American fare
- Rooms on floors six and up have views of the National Cathedral
- Daily wine hour in the lobby — snack on chicken liver mousse toast points or red velvet cake bites before dinner
What To Know
- Balcony rooms face New Hampshire Avenue
- The hotel was renovated in 2013
- A $15 (plus tax) facilities fee per night will be collected at the hotel
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Renovated in 2013 to the tune of $2 million, the Hotel Madera feels like a private pied-à-terre in the heart of D.C.’s Dupont Circle neighborhood. In the lobby, warm, natural-fiber wallpaper contrasts with backlit glass panels near the reception desk to set a sleek, contemporary look that’s echoed across all 82 guestrooms.
Bed and Bath
Spread over 10 floors, guestrooms are spacious by city standards (the smallest is 350 square feet) and done up with neutral colors and nature-themed abstract art. There are touches of whimsy, too, from the oversize tribal-print pillows and crimson headboards to animal-print robes and resident pet goldfish. Adjustable bedside reading lights keep things cozy, while the modern bathrooms make up for their lack of space with invigorating high-pressure Speakman showerheads and floral-scented Gilchrist & Soames toiletries.
Beloved by locals for its cozy back porch vibe, Firefly Restaurant and Bar serves a fresh, seasonal menu in a birch-lined dining room. Most ingredients are bought just two blocks from the hotel at the Dupont Circle farmers market, and the kitchen is rightly praised for its house-made charcuterie plate and slow-braised red wine squid. Linger over a mimosa-filled brunch on weekends, or stop by the bar for a nightcap made with specialist bitters.
In the Area
Historic homes and foreign embassies may surround the circle, but the streets are anything but stuffy. Peruse Tabletop, a quirky home decor shop on 20th Street, or pick up fresh duds at Proper Topper, on Connecticut Avenue. Lululemon hosts community yoga practice on the grassy patch in Dupont Circle every Wednesday throughout the summer — and don’t sweat it if you forgot your yoga gear: Hotel Madera will lend a mat, block and strap at no cost. In the morning, wander to Zeke’s D.C. Donutz’s graffiti-clad shop, which has a unique selection of donuts, including Ferrero Rocher and salted caramel.
How to Get There
The hotel is located in a very nice part of DC. The room was very nice and comfortable. The front desk employee was rude upon arrival and seemed to be uninformed or pretending to be about certain reservation processes. The minibar was heavily stocked with high price basics. BYOB! The cleaning staff was very polite and helpful when needed. The lobby was very small for a Kimpton hotel and not impressive. Overall the room was clean and spacious. The price could be a little lower for the amenities offered for sure.
First the location is food and safe.
That's all I have for positives. This does not live up to the Kimpton brand name. Mattress would split open on side and springs hanging out. The other mattress was super hard and creaky like it was 20 years old. Wallpaper peeling. Adult toy item found under kids bunk bed.....that they found. Tiny and very outdated bathroom. No lobby. Resort fees and there are no amenities??? There is not a pool or spa to justify that.
There are so many other hotels in the area. This needs a complete overhaul to live up to Kimpton name and the price they charge.
Here's the good: great location. Easy walk to Georgetown and Dupont Circle areas. Less than 2 blocks to Metro subway station (Dupont Circle on red line). Room was large and clean. Very friendly front desk staff who were helpful throughout the stay.
Here's the bad: the internet rarely worked; safe in room did not work. During check-in, I was reminded about 10 times (yes, really) that I booked my room "through a third party" (ie. I used Travelocity) so they treat you like a leper from there on while checking in, as if they are getting $0 for your stay and you are a total charity case that they are accommodating. No accumulating hotel points; booked into 2nd floor room, in back, with mechanicals 3 feet away from window. Then comes the "resort fees" of $28/day. I loathe yet understand "resort fees", but there is no resort here. This is a basic hotel with no extras. So they justify that $28/day as "faster internet" (there was only 1 internet and it didn't work during entire stay) and "free local calls" (hello? who is staying here without their own cell phone?) So the "resort fees" here at this property feel like a total scam. Yes, it is KIMPTON's fault for this resort fee scam and for INTERCONTINENTAL brand for not allowing accrual of points if booked "by a third party".
We came down for a short visit to DC and decided to book a room at the Kimpton Hotel Madera given how positive our experiences at other Kimptons have been in the past. The location is great for walking around and we have enjoyed staying in DuPont Circle. However, the biggest complaint I have about the Madera is the strong, sweaty, gym-like odor in the room that does not dissipate regardless of how long we leave the slider door open. The other complaint is that despite the large size of the room, the bathroom is so tiny that it’s difficult to even shut the door while inside it. Aside from the room’s odor, the room and bathroom look very clean. We would not consider booking this hotel again during a future visit to DC.
I currently stand in a corridor once again locked out of room 303. When I checked in I was given a room that wasn’t prepared for use, I was then given another room where I had to return to the front desk four times as the doors didn’t work, all with much negative attitude from the young lady at the front desk busy on her phone. I now return to my room for a second night, once again locked out, staff can’t open it, same young front desk lady annoyed I’m interrupting her Facebook time and left waiting in a corridor for an hour unable to do anything except miss the calls and work I have to do.
I simply cannot describe the shocking service here and overall disorganised nature of things, with ‘systems’ to blame which apparently go down ‘all the time’.
Mistakes happen, problems occur, but service should make up for things when this happens. Sadly here, that’s far from the case.