91%
Members Recommend
4.0
Very Good 3274 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Prime location on Isla Verde beach
  • Five on-site restaurants including Laurent Tourondel's BLT Steak and Il Mulino New York
  • Lovely 12,000-square-foot spa with 11 treatment rooms

What To Know

  • The resort hosts one of Puerto Rico’s largest casinos
  • The resort is six miles from historic Old San Juan
  • The resort is adjacent to Luis Muñoz Marín International Airport

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Classic Jetsetter Guides Luxury Resort Scenic views property Bedroom Suite living room condominium home Villa cottage flat

Overview

Classic island glamour on a beautiful beach with a cool casino, gourmet eats and a slick spa

The Lowdown

Set on eight beachfront acres just off San Juan’s ritzy Isla Verde Avenue, this opulent outpost of the vaunted Ritz-Carlton brand mixes Continental elegance with local flavors. Marble, crystal, brocade fabrics, wrought-iron balustrades and gilded moldings dominate airy spaces, while floor-to-ceiling windows frame a picturesque tropical setting perfectly, including the beachfront pool behind the lobby. Guest rooms are spacious retreats opening to ocean or garden views with big marble bathrooms featuring a tub/shower combo. The upgrade to the ninth-floor club level is well worth it for access to a lounge where free continental breakfasts, afternoon snacks, and evening wine hors d’oeuvres are served.

In the Area

The beach backing this Ritz-Carlton may not be the sexiest strip of sand on Puerto Rico, but when you add the brand’s signature service this is one of San Juan’s best. Whether you work up an appetite swimming in azure sea or soaking in the sun, the resort’s five on-site restaurants have you covered whether you crave a rib eye grilled up at BLT Steak or a taste of Italy at Il Mulino New York. The resort’s casino is one of the island’s best bets for classic style, table games and live music.

How to Get There

The Ritz-Carlton, San Juan
6961 Ave Gobernadores
Carolina, 00979 Puerto Rico

Reviews

4.0 Very Good 3274 Reviews
Wish I was there again
Reviewed 3 weeks ago

Don't know where to begin. From the welcoming cocktails to the caring and polite staff this visit was nothing short of amazing!!! No matter what information I needed the staff was right on deck. The helped us book our excursions and made sure we enjoyed every moment of our stay!

Ritz Carlton San Juan Rocks!!!
Reviewed 3 months ago

Family and I stayed here prior to the devastating hurricanes that damaged so much of the beautiful island of Puerto Rico. Service was impeccable. Staff was friendly and helpful. Amenities were extraordinary. Definitely a place to revisit to be pampered and treated like royalty. After major renovations I believe this hotel is set to reopen in October 2018. We returned to Puerto Rico for vacation in July 2018 and they were still working on this property so we had to stay at a comparable hotel nearby. Can’t wait to return and enjoy ourselves again.

Not up to Ritz standards but very nice
Reviewed 3 months ago

I've stayed at a handful of Ritz Carlton locations, this location is very beautiful but not up to Ritz standards in my opinion.. Compared to the service Grand Cayman, Aruba and Cancun this place doesn't meet up to their standards, but it is a nice property.

AMAZING PROPERTY
Reviewed 3 months ago

We had a Family Reunion celebrating my father's 88th Birthday. The rooms and service was great and we loved BLT Restaurant. The pool was great but the ocean rocky and not like the Caribbean sea in the US VI

WE HAD A GREAT STAY
Reviewed 4 months ago

We had a week long stay and because I am a creature comfort person i was satisfied they did not disappoint;we shopped at Tiffany’s little Switzerland And the sales representative where so gracious and kind it was very clean I loved the beach front the guests where pleasent and friendly the choice of activities was pretty decent and our room was comfortable only thing I would do differently is book a balcony WARTER front view. I can’t wait till it’s up and running again. HENRY AND TYLEAH JOSEPH 🤗😍🙌🏽