4.0
Very Good 2694 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Architecture Buildings Exterior Play Pool Resort Scenic views water marina landmark cityscape dock swimming pool skyline condominium sport venue skyscraper stadium

Overview

Location

With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Santurce), you’ll be minutes from Puerto Rico Convention Center and close to San Juan Cathedral. This 4-star hotel is close to La Fortaleza – Palacio de Santa Catalina and San Juan Gate.

Rooms

Make yourself at home in one of the 503 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have spring water baths and designer toiletries.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in San Juan? This hotel has 35,000 square feet (3 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Puerto Rico Hotel & Casino
200 Convention Boulevard
San Juan, 00907 Puerto Rico

Reviews

4.0 Very Good 2694 Reviews
Vegas in PR
Reviewed 5 days ago

Its probably one of the nicest "big" hotel on island. It has a casino inside, 4 different restaurants and a convention center next to it. The downside, because of the casino and convention center, it is always crowded on weekends with a different events. Also, cruise passengers stay here and that is when its crazy crowded. This is the only hotel I stayed at so I can't compare to others. It is pricey, but it is a given...it is on an island. If you rent a car, beware...you have to pay for parking which is expensive and there is practically nowhere to park if you go into town. If a police happens to see you and you are parked illegally (even though all locals do it; hence tricking you into thinking it is ok) you will be targeted and given a hefty ticket. If you want more beachy or closer to tourist attractions, I would suggest look elsewhere.

Excellent!
Reviewed 6 days ago

The room was gorgeous, amazing view. The staff at the breakfast was incredibly helpful, especially Waldrenis. The service was very good overall. My only problem is I didn’t stay long enough. Can’t wait till my next visit.

Cruise
Reviewed 6 days ago

We stayed at this hotel before and after our cruise. Awesome choice! The hotel staff was helpful from the moment we arrived. Check in at the desk was professional and fast. If we had a question they went out of their way to answer and assist.On our return we arrived at the hotel early and Guest Service Manager Daniela Brandao went out of her way to get us a room. As we were waiting for taxi to the airport Daniela came up to my wife and I and personally thank us for staying at the hotel. She also provided us a business card and told us to contact her should we have any questions about this stay or any future stays. Special thanks to the bartenders who kept my glass full...lol Great place to stay with an awesome staff.

Nice Hotel and Convenient to Cruise Port
Reviewed 1 week ago

We stayed here a night before and a night after our cruise. If you are cruising with RCL or Celebrity this is a great location. If you are cruising on one of the other lines you'll want to stay at the other Sheraton in old town. This hotel was nice and modern. The rooms were nice and the views were great. The staff were all friendly and accommodating. To get to old town a taxi will cost you $20 but Uber was only $5. We will definitely stay here again when we come back.

Beautiful hotel with great staff
Reviewed 1 week ago

We stayed at the Sheraton before and after a cruise. It was conveniently located within walking distance or a short walk to the cruise terminal. We arrived early at 9:00 a.m. after the cruise and they got us two rooms right away on the same floor, rather than making us wait till normal check in. All the staff are very friendly and helpful, the pool is a beautiful infinity pool with plenty of chairs, and the rooms are well furnished and comfortable.