4.0
Very Good 2552 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Architecture Buildings Exterior Play Pool Resort Scenic views water marina landmark cityscape dock swimming pool skyline condominium sport venue skyscraper stadium

Overview

Location

With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Santurce), you’ll be minutes from Puerto Rico Convention Center and close to San Juan Cathedral. This 4-star hotel is close to La Fortaleza – Palacio de Santa Catalina and San Juan Gate.

Rooms

Make yourself at home in one of the 503 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have spring water baths and designer toiletries.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in San Juan? This hotel has 35,000 square feet (3 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Puerto Rico Hotel & Casino
200 Convention Boulevard
San Juan, 00907 Puerto Rico

Reviews

4.0 Very Good 2552 Reviews
Home away from home
Reviewed 1 day ago

A business trip that lasted 6 months kept me away from home but the staff at this resort made me feel like family. From the front desk check in to the cashiers in the parking garage and everyone in between, I can only say positive things. If you're ever in San Juan, stay at the Sheraton Puerto Rico Hotel and Casino. Visit the Club Lounge where Renne and the team will treat you like a VIP. Every morning I began my day at the Café and the staff greeted me with a smile along with my breakfast. Always a pleasant word from Liliana in the parking garage helped to get me started. Joselyn in the Café provided the evening humor and always joked that "she feeds me". Don't get me wrong, things were not always perfect but when issues occurred, the wonderfully patient staff at the front desk and guest services made things right, which is a sign of an externally focused staff. Thank you for a fabulous stay thus far and although I will be glad to get back home, I will truly miss my home away from home!

cme conference-
Reviewed 3 days ago

no recommendations, service was excellent. rooms very clean and well spaced out, perfect view. had been there before and again service was excellent. morning breakfast was vast to meet all expectations. this was an amazing trip and stay.

Excellent
Reviewed 3 days ago

The service in the convention center was excellent. Clean room with nice views and excellent bed. The room service was excellent and punctual. The food was great and with different options to choose. Great pool area and bar.

A very comfortable place to stay
Reviewed 3 days ago

My wife and I like the hotel staff a lot. They are patient and helpful in answering all sorts of questions. The room that we stayed has a king-size bed and plenty of room. Most importantly, the room is really clean. I will definitely choose this hotel again the next time we visit San Juan.

Business Congress
Reviewed 3 days ago

One of the waitresses from lobby bar is rude-
hidden fees - tax over tips that already included in you check - believe or not
Small pool
Expensive food
No functional parking
Be aware Hidden fees daily