92%
Members Recommend
4.5
Very Good 8171 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The stylish open-air lobby for lounging and people watching
  • The eclectic Perla restaurant, set in a giant white clamshell
  • The gym comes with ocean views

What To Know

  • Join the party and dance the night away when the lobby and pool area become a nightclub each evening
  • The airport and Old San Juan is only a 10-minute cab ride away
  • Some of the rooms in the Suite Tower overlook a parking lot, so make sure to request one with a desirable view
  • A 18 percent (plus tax) resort fee per night will be collected at the Jetsetter checkout

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Beachfront landmark in San Juan’s upscale Condado neighborhood, with a destination restaurant and buzzy nightclub

The Look

A paragon of midcentury tropicalia, this twin-tower urban resort got a full update in the aughts courtesy of architect José R. Marchand and designer Jorge Rosselló. The centerpiece is the buzzy open-air lobby, a soothing sea of marble, low-slung white sofas, an undulating ceiling and whimsical art.

Bed and Bath

The 483 rooms in the original hotel tower offer floor-to-ceiling views with minimalist interiors (think blond wood dressers, crisp white linens) while the newer tower (opened in 2010) houses 235 studio, one-bedroom and two-bedroom suites with kitchenettes, terraces and separate living areas. All rooms have bathrooms with spa-like showers.

Beyond

By day the lobby serves as a breezy welcome and coffee spot. By night it morphs into a pulsing nightspot with strong cocktails and an intimate sushi bar. The glass walls open onto the pools, which spill down into one another by a waterfall. Guests laze here on daybeds sampling delicious tapas and fruity cocktails. There’s also an adults-only infinity pool overlooking the ocean, as well as a small beach area with oversize beds. Guests can dine at Perla, Mario Salvatori’s famous restaurant, which is housed in a giant white clamshell that appears to float on the water at the back of the hotel.

In the Area

It would be easy to spend an entire vacation at the hotel, between its 24/7 Casino del Mar, three pools, the buzzy lobby bar and the haute Perla seafood restaurant. Still, you should make time to explore the shops lining Ashford Avenue near the hotel. Set aside an afternoon to revel in the picturesque rainbow-hued streets of Old San Juan, a 10-minute cab ride away. Be sure to tour El Castillo San Felipe del Morro, the 1539 fortress of tunnels, barracks and prison cells perched beside the sea. If all that fun exhausts you, bliss out with a full body massage booked back at the resort’s spa.

How to Get There

La Concha Renaissance San Juan Resort
1077 Ashford Ave Condado
San Juan, 00907 Puerto Rico

Reviews

4.5 Very Good 8171 Reviews
Great Family experience
Reviewed 2 days ago

We stayed at this hotel for 5 nights with two kids and had a great experience. I would like to especially recommend Stephanie Lopez, who was the guest service manager for making our stay really good - she took really good care of us. There was a hiccup in the beginning of our stay due to which we had to move hotels, but she made sure that experience was the best possible, and then kept in touch through the trip. I highly recommend staying here.

Needs a Refresh
Reviewed 2 days ago

Used to be a jewel, now needs a refresh, especially the room. Just tired rooms, doors weathered to the room. everything needs replacing. pool and beach areas are great, restaurants are good, but the general interior especially - peeling paint and warped doors everywhere.

Also the service throughout the hotel was absolutely horrible.

Also toilet clogged often.

Excellent Experience
Reviewed 2 days ago

Absolutely love this hotel, great experience from beginning to end. Most notably the bartender, Rodolfo, was amazing. He was both attentive and engaging, provided great meal suggestions off the Solera menu as well as for local attractions. I will definitely be returning to this destination for both the beautiful atmosphere and the friendly accommodating staff.

Great place to stay
Reviewed 2 days ago

We very much enjoyed our stay here. Our room was very modern, pretty and extremely clean. There are 4 pools and a nice beach area. The pools are not overly crowded which is great, as I always hate those hotels that you have to run out at 6 am and put towels on lounge chairs! The location of this hotel is EXCELLENT!!! You can walk to so many places and an outstanding restaurant - Serafina - is located in the hotel. There were just a couple of reasons why I didn't rate it "Excellent." The balconies are not real ones - you can barely fit outside to stand and look at the water and our room had a wonderful ocean view; it would have been great to actually sit on a balcony. The spacious bathroom has no bathtub, only a shower (but there are nice Aveda products to use). There was very limited drawer space in our room. The service outside by the pool was often very slow; I had to chase servers down and often had to go searching to settle my bill. Finally, while our room was always quiet, there is still construction going on at the hotel. Since the pools don't really have music, it was rather annoying to hear all of the demolition and construction noise at the pools going on during the week (happily had a respite over the weekend). We were happy that one day some guests brought their own speaker and played music, which really helped! I think having music at the pools would be good at least until construction was completed.

Wedding weekend
Reviewed 6 days ago

Overall, our experience at La Concha was wonderful. My daughter got married on the beautiful beach and the brunch reception was excellent. We had a dinner the night before the wedding at Solera. The food was great, but the service was exceptional. Leandro, Carlos, and David could not do enough for us. They helped to make this special occasion even more memorable for us!