4.5
Very Good 2244 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Gorgeous design, with the opulence of a bygone era
  • Full-service spa with 10 treatment rooms and a Turkish bath
  • Beautiful terrace and beach access
  • Rooms have spacious rain showers and balconies with ocean views

What To Know

  • Some rooms are located in the Spanish Revival building; others are in adjoining towers
  • Valet parking is $20 per day
  • Old San Juan historic district is about three miles away
  • A 20 percent resort fee per night will be collected at the Jetsetter checkout

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Historic San Juan sleep fresh off a $200 million renovation, with an award-winning chef

The Lowdown

In 1919, Frederick William Vanderbilt selected Warren and Whitmore, the architectural firm that designed Grand Central Terminal, to create an exclusive Caribbean retreat for the elite. Following a $200 million revitalization in December 2014, the 316-room Condado Vanderbilt Hotel once again opened its doors to those seeking classic luxury and modern comfort. The guestrooms start at 325 square feet and feature stone-topped vanities, French windows, bamboo towels and commanding ocean views. Suites also offer 24-hour butler service, high ceilings, kitchenettes, dining areas, separate showers and private balconies. Stroll out on the oceanfront promenade, which extends the length of the property, and relax in a cabana as beach butlers deliver refreshments. At the 1919 restaurant, award-winning chef Juan José Cuevas prepares a four-course prix-fixe menu that includes such delicacies as halibut with arugula-basil pesto, and grass-fed beef with roasted tomatoes and grilled romaine.

In the Area

Within a short walk or drive of the hotel is Laguna de Condado, a calm body of water that is ideal for kayaking and paddleboarding, or visitors can relax on Condado Beach. Shoppers can explore Ashford Avenue, an iconic street lined with high-end boutiques as well as beautiful historic houses, and La Ventana al Mar, a picturesque public square. For dining, Marmalade Restaurant and Wine Bar in Old San Juan serves Caribbean fusion items and vegetarian dishes, with up to six courses that focus on local ingredients. After dinner head to the Mezzanine at St. Germain, an inviting cocktail bar with vintage atmosphere. San Juan has no shortage of sightseeing options, including the San Juan National Historic Site, known as “the Gibraltar of the Caribbean,” and the Museo de Arte de Puerto Rico, a brilliant museum displaying a variety of local art.

How to Get There

Condado Vanderbilt Hotel
1055 Ashford Avenue
San Juan, 00907 Puerto Rico

Reviews

4.5 Very Good 2244 Reviews
First Class Service, First Class Hotel
Reviewed 5 days ago

The Vanderbilt is a gorgeous hotel in Condado with amazing views and world class amenities but what sets them apart if the level of service. As soon as you check in the bellman are there ready to greet you and the front desk staff are so courtious and ready to take care of you needs. We had an issue with our booking due to my own error and they patiently took care of us and we had a nice glass of champagne while we waited and we were upgraded to an amazing suite with breathtaking views. The restaurant experience was outstanding at well (Olas) and I will do a separate review for that but everything about this hotel was first class! We will recommend the Vanderbilt to everyone and we want to thank them and staff for a beautiful experience!

Top Notch Hotel Stay!
Reviewed 6 days ago

Where do I begin? This hotel is in a beautiful location in the midst of San Juan, but feels private enough that you have a private beach feel.

My room was beautiful. Well maintained and turned down nightly. Matt and Derril took great care of me while I was there as well.

My room had an amazing view of the beach as well. The lobby and other common areas of the hotel were architecturally stunning.

Will not visit again
Reviewed 1 week ago

The hotel is supposed to be the best and the charge as being the best. First of all, everyone that worked the is extremely nice and helpful, I think that was one of the pluses that made the stay tolerable.

The rooms were comfortable, although they forgot to leave us a remote control for the TV and had to unplug to get rid of the looping music as you get in the room.

We ordered room service for a late night snack, to my surprised the personal pizzas with pepperoni were $33 dollar each! But oh well, learned my leasson. Bfast! overpriced for the quality, second morning we went out for Breakfast.

Beach? none, you will be thrown to the rock if you get in the sand patch they have.

and last but not least, MAKE sure you specify what room you are getting, we got one that overlooked ruins of buildings, so you could not wake up to have any type of suitable view for what you are paying for this hotel.

In short, I am sure this hotel had it days, but it no longer is, the neighborhood is runned down.

The only reason I give it 3 stars and not less is because the entire staff made you feel welcomed and always smiled.

First time in Puerto Rico/Vanderbilt Hotel
Reviewed 1 week ago

From the moment we arrived to the time we left, we experienced nothing but genuine and amazing, customer service/hospitality from the GM Juan Carlo and his team at the Condado Vanderbilt Hotel. It’s location is minutes from Old San Juan and close to many nightlife spots, restaurants, and excursions/activities.

Christian out front went above and beyond to accommodate us upon our arrival, as well as Priscilla at the front desk and the night manager working 10/3/2018 who regretfully I forgot to get the name of.

Nora, Raphael, and Scarlet at the lobby bar were knowledgeable, accommodating, and most importantly made a hell of a good drink while providing outstanding local recommendations and information on the history of the area.

Pablo at Ola made the best Miami Vice, a personal vacation staple, that I’ve ever had and went out of his way to ensure we were taken care of while relaxing by the pool.

The two bartenders working the evening shift 10/4/18 at Tacos & Tequila, who we also regrettably forgot to get the names of, stayed open an extra hour after closing so we would be able to finish watching our NFL team and did so willingly with a smile while continuing to provide great service.

Too often these things are overlooked and it was refreshing to see so many members of team at Condado Vanderbilt, from every department and from start to finish, go out of their way to ensure we had everything we needed. Every member of our party experienced similar situations and all left elated with our experience.

We will absolutely be back and can’t wait to return! Thank you!

Regards,

S&C from 1071

Excellent!
Reviewed 1 week ago

This place has amazing service. 1st class service. Welcomed with champagne. Gorgeous view from our 12th floor Penthouse room. Evening turn down service. Francisco at the pool bar giving us excellent service. Everyone was friendly.