4.5
Very Good 2408 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Gorgeous design, with the opulence of a bygone era
  • Full-service spa with 10 treatment rooms and a Turkish bath
  • Beautiful terrace and beach access
  • Rooms have spacious rain showers and balconies with ocean views

What To Know

  • Some rooms are located in the Spanish Revival building; others are in adjoining towers
  • Valet parking is $20 per day
  • Old San Juan historic district is about three miles away
  • A 20 percent resort fee per night will be collected at the Jetsetter checkout

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Historic San Juan sleep fresh off a $200 million renovation, with an award-winning chef

The Lowdown

In 1919, Frederick William Vanderbilt selected Warren and Whitmore, the architectural firm that designed Grand Central Terminal, to create an exclusive Caribbean retreat for the elite. Following a $200 million revitalization in December 2014, the 316-room Condado Vanderbilt Hotel once again opened its doors to those seeking classic luxury and modern comfort. The guestrooms start at 325 square feet and feature stone-topped vanities, French windows, bamboo towels and commanding ocean views. Suites also offer 24-hour butler service, high ceilings, kitchenettes, dining areas, separate showers and private balconies. Stroll out on the oceanfront promenade, which extends the length of the property, and relax in a cabana as beach butlers deliver refreshments. At the 1919 restaurant, award-winning chef Juan José Cuevas prepares a four-course prix-fixe menu that includes such delicacies as halibut with arugula-basil pesto, and grass-fed beef with roasted tomatoes and grilled romaine.

In the Area

Within a short walk or drive of the hotel is Laguna de Condado, a calm body of water that is ideal for kayaking and paddleboarding, or visitors can relax on Condado Beach. Shoppers can explore Ashford Avenue, an iconic street lined with high-end boutiques as well as beautiful historic houses, and La Ventana al Mar, a picturesque public square. For dining, Marmalade Restaurant and Wine Bar in Old San Juan serves Caribbean fusion items and vegetarian dishes, with up to six courses that focus on local ingredients. After dinner head to the Mezzanine at St. Germain, an inviting cocktail bar with vintage atmosphere. San Juan has no shortage of sightseeing options, including the San Juan National Historic Site, known as “the Gibraltar of the Caribbean,” and the Museo de Arte de Puerto Rico, a brilliant museum displaying a variety of local art.

How to Get There

Condado Vanderbilt Hotel
1055 Ashford Avenue
San Juan, 00907 Puerto Rico

Reviews

4.5 Very Good 2408 Reviews
Nothing could be better!
Reviewed 1 day ago

This is less of a thank you and more of a love letter from me to all of you. My first trip to Puerto Rico was chosen to celebrate my birthday and it was truly a celebration of my life! I cannot tell you how incredible the attentive service of my butler Aida and the incomparable skills of the bar master Rafael truly are. There is no ask too big and no detail too small. They are professionals but also compassionate people that want nothing more than to see every guest have an incredible time. Of course I’ve travelled the world but there was so much warmth at Condado Vanderbilt and on the island that I am committed to coming back!
Many islands are relaxed but often that translates into a lack of attention to detail and no sense of urgency on response and completion of requests. At this hotel neither are true. The dress code is casual but the service is buttoned up! I had the best birthday room surprise with balloons and banners and hand delivered cake and ice cream.
There was so much more to my island visit but at the hotel spa Elena aged me in reverse with her diamond massage! My skin was so smooth and my muscles so loose I thought I might reach around my body and kiss myself. It was worth every single penny.

Another highlight was a 6 person sunset cruise. Sail-pr.com Our captain Francisco was so professional and his mate was a wealth of insight and information. The views from the water are breathe taking and his sail boat is so large and relaxing that everyone had more than enough space and rum punch to enjoy their time.
Found time for authentic PR food at Princesa in Old San Juan and a trip to umbrella street as well- such an iconic photo opt. Add some rum and there is nothing about PR that I wouldn’t do again. Whatever happened in the hurricane it hasn’t hurt the spirit of the people and the fun of the island.
An easy trip that will have you trying to stay.

Wonderful hotel with exceptional staff!
Reviewed 2 days ago

My husband, 10 year old daughter and I stayed for 4 nights in April and it was wonderful! We had a slight hiccup when our room was not ready but Anna and Carla went above and beyond to make sure we were taken care of. The staff at the bar Camille and Gabrielle made sure our drinks were exceptional and that my daughter had the best dessert of our trip even if it wasn’t on the menu. Hector at Tacos and Tequila made sure that we were taken care of and made our daughter had a hector creation. The service was truly exceptional from the bellman to the housekeepers to the concierge.

Old World Elegance
Reviewed 2 days ago

Love the history and heritage of this hotel and the way they've modernized it while keeping the best of it's heritage. Came here for a business trip hosted by our clients and had never heard of the property before. Built by the Vanderbilts it's got charm and elegance that brings you back in time but it contemporary in care. Warm greeting upon check-in and lovely service. They have two towers with new rooms built on and they are ample and spacious but a little 'typical' in their style. We upgraded to a junior suite which was a little choppy and felt "Embassy Suite-ish' meaning they were well appointment but felt like apartments rather than luxury hotels. Small deck. That said there were robe and slippers, amenities, coffee and in-room snack bar and table and a separate living and bedroom area. It was small but comfortable though if we were going back we'd try to get a room in the center of the hotel which is the original building.

Lovely pool area, wonderful spots to sit out and look at the water and close to walking to old town. We weren't out and about too much as this was an 'in and out' two night trip and most of it events we were attending. LOVE LOVE LOVE the bar. A great place to have a cocktail, overlook the water, and sit and have a snack. Really charming. Unfortunately their main restaurant which looked fabulous was closed on the two nights we were there. They say because of the staff needing a break but i wonder why they can't have back up chefs etc who can work at least one of the two. We ended up in the one remaining restaurant which was good - more their buffet - lunch/breakfast spot and it was ok. Not exceptional but got the job done. Their luxury restaurant looked amazing and i was so sorry to miss it. The place to go for tacos was delicious and i highly recommend it.

The staff was warm, service terrific and i have no complaints about the experience. We got good value for what we paid and a good night's sleep which is first and foremost what a hotel is all about. The Puerto Rico area is healing from back to back hurricanes and it's not quite there yet. But i was so happy to see our client host their meeting there because tourism is what supports the locals and it was nice to be there and enjoy a bit of history while knowing we were helping the local economy. Special place and if you are going to Puerto Rico this is the place to stay.

Paradise
Reviewed 4 days ago

This hotel is pure luxury. Once checked in they knew my name. The room was beautiful and very spacious.
The breakfast was fabulous as were the other casual restaurants.
The pools were incredible. The glass wall made it feel like you were on a cruise ship.
I’d love to return!!!!

Exceptionally Wonderful
Reviewed 5 days ago

I have travelled extensively and truly can't recall the last time I stayed in a hotel where it was 100% in all aspects. All of the services are delightful but what makes the Condado Vanderbilt a true winner are the exceptional employees. They truly, truly take the hotel to the upper level of service and comfort. Their willingness to make our stay a pleasure came with such ease and sincerity. I'm sitting here smiling as I recall the joy of having such a positive experience. A splendid experience!