4.0
Very Good 2535 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Iberostar Costa Dorada All Inclusive in Puerto Plata, you’ll be on the beach and convenient to Lorilar Ranch and Playa Dorada. This 4-star resort is within close proximity of Long Beach and Playa Dorada Golf Club.

Rooms

Make yourself at home in one of the 516 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take time to pamper yourself with a visit to the full-service spa. If you’re looking for recreational opportunities, you’ll find a nightclub, a complimentary water park, and a health club. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and shopping on site.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s dining establishments, which include 5 restaurants and a coffee shop/café. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 5 bars/lounges. A complimentary breakfast is included.

Business & Travel Amenities

Featured amenities include multilingual staff and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Iberostar Costa Dorada All Inclusive
Carretera Luperon, Km 4
Puerto Plata, Dominican Republic

Reviews

Absolutely trash
kimberlyr806

Will never recommend... any Iberostar
Waste of money......

We were introduced to this resort by friends who decided to have their wedding here.
This resort was trash. And when I say that I don’t mean the location.

This was mine and my husbands first time staying at a resort that had wristbands and where you had to make reservations for all the dinners.
So we had upgraded to the star prestige package as we read we would have priority for dinner, an upgraded room with better amenities and a private area on the beach.
When we arrived there was construction right next door to our room that was loud. We hummed and hawed about asking to move as we have NEVER made a complaint about anything. So the next morning we decided to ask to move, they accommodated us. Which was great but to a lesser room. I was very annoyed with that as I had paid extra. The lighting in the rooms were very dim, the tub/shower was extremely warn and stained. The wifi was next to nonexistent in our room. There was also no drink service at the pool and you were given a towel key?? That is one towel per key card and one key card per person. (This seems to be a Puerto Plata, Dominican thing).

The food was just okay in the 3 a la carte restaurants and the wait staff was not attentive, the buffet food was way better and the service there was great too.

The customer service at the front desk was terrible. I had an extremely hard time trying to get change. They would roll their eyes or tell me no( not sorry we don’t have any) At one point I said that’s fine if you don’t want to change the $20 I don’t have to tip the staff. They ended up pulling out more than enough money. There were only a few people who are amazing.

These are the few shining stars
Naomi -star prestige. Very friendly
Fermin - concierge. Accommodated us best as he saw fit when we asked to move rooms (had the tv changed out without us asking)
Tony - Waiter at the mediterranean restaurant. He was the only one who seemed to actually love his job. His service was absolutely outstanding.
Joel - our breakfast buffet waiter. Remember us every morning and greeted us with a smile. He was outstanding as well
Antonio - dinner buffet. Very friendly and attentive.
Juan - server at the prestige beach. Very friendly

We understand that this was literally the lowest level of an iberostar but have been to a different low level resort and the service and amenities there far exceeded this place. Hard to see how this place is rated as 4.5 on trip advisor

Amazing Staff
670shawnm

This would be my second time being here. Remembered having been here 20 years ago after experiencing the great service we have. From the time you get here until the time you leave the staff really does all they can to ensure you have everything you need. We think all the staff here is great but really enjoyed our concierge Willy. Met with us the day we got here and had done everything to make sure we had a great time. I have been to lots of resorts all over and this one truly goes out of their way. The food is quite good. The resort is clean. Not too big but not too small either. Beach is amazing.

Amazing!
N7043BAmarial

Everyone is super attentive and super sweet. Definitely a place I would love to come back to again one day. Taking home lots of memories for sure! Hope everyone can enjoy this place as much as we did.

Thank you everyone at Iberostar Costa Dorada.