Arelauquen Lodge, A Tribute Portfolio Hotel
What We Love
- A remote location that’s still just a two-hour flight from Buenos Aires
- Cushy amenities including a heated indoor/outdoor pool, sauna and solarium
- Sporty types will love the access to skiing, golf and other athletic pursuits
- Executive chef Julian del Pino’s inspired global cooking at Epic restaurant
- Daily breakfast is included in the Flash Rate
What To Know
- There’s no dedicated spa, but in-room massages and treatments are available by appointment
- Free WiFi throughout the hotel
- The best ski area, Cerro Catedral, is a 15-minute drive from the resort
- While skiing is a big focus, summer activities are also abundant
- The lodge is located within the Arelauquen Golf & Country Club
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
This high-end rustic hideaway has a fetching backdrop of snowcapped mountains and is set on the rolling green expanse of the Arelauquen Golf & Country Club, which includes an 18-hole course and a polo club. The 28 guestrooms are clean-lined and contemporary; each sports beam ceilings and floor-to-ceiling windows that offer breathtaking views of the mountain and lake scenery of Bariloche. The rooms feature kitchenettes, ideal for self-sufficient guests, and the lodge offers a concierge service to help stock the pantry and fridge. Others might prefer to sample chef Julian del Pino’s exemplary cuisine at the restaurant, where fresh-baked pastries, homemade condiments and locally grown produce is the order of the day.
In the Area
Bariloche is South America’s adventure capital, and plenty of thrilling diversions are available right at the lodge’s doorstep. In winter hit the slopes at Cerro Catedral, a ski resort known for its 53 runs and stunning Patagonian scenery. Farther afield is an even more acclaimed ski aficionado’s paradise, La Hoya Ski Resort, around 85 miles from the lodge. In warm weather sign up for adventures ranging from whitewater rafting to horseback riding with local outfitter Aguas Blancas. For an eagle’s-eye perspective on this gorgeous region, head to the Campanario Chairlift (just go to the base of the lift on Bustillo Avenue in the town of San Carlos de Bariloche), and afterward nosh on some of the town’s best empanadas at El Boliche de Alberto, also on Bustillo Avenue.
How to Get There
The hotel is great, rooms are nice big and clean, the pool is very nice especially with cold weather. The only problem is that they are not able to request guests to obey their dress code, even if we ask the hotel staff to tell the guest to put his shoes on, so if you want to have a drink next to these feet be my guest!
Arelauquen Lodge is situated within a highly secured mountain country club neighborhood. Getting to the hotel and out of the neighborhood can be quite frustrating initially. The streets and maps are not very well marked, so finding your way from hotel to the gate and visa versa can take practice and patience. FYI....GPS and google maps are inaccurate within the neighborhood. We came back to the hotel pretty late every night, and there was usually a security truck that would sneak up behind us and follow us to the hotel (We were told to make sure we not lose our way in the dark, hopefully this is true, but they never guided or asked if we needed help, just followed). Enough about the neighborhood, it is absolutely gorgeous and you will come to appreciate its secludedness the longer you stay. Just felt it is important to mention as "checking in" is not as straightforward as with other Marriott properties.
As for the hotel itself, first, the staff is outstanding, and very friendly. Especially, Felipe and Santiago at the reception desk are amazing, they speak perfect English and know everything about Bariloche. Felipe gave us great recommendations about where to visit, where to eat, and where to drink/relax. Christian, serving us at bar, is also very cool and fun to engage with. The views from the lobby bar, restaurant and most of the rooms (not ours) overlooking the course, mountains and lake are amazing.
Our room was adequate, but we did have the lowest tier room in the building with a view of the parking lot. As a Mariott PP elite, my husband wasn't happy that an upgrade wasn't offered on the days where the hotel wasn't fully booked. He later learned he could have booked the upgrade online for our entire stay. Not that big of a deal to me since we didn't spend much time into room anyhow. I love that this hotel also offers complimentary a washer and dryer! It helps a lot if you also hike a lot like we do.
Overall, we have to say that the stay here was excellent. We really enjoyed our time in the Bariloche district. While we were a little concerned about how far the hotel is from the city initially, truth be told, we never really spent any time in the city. Turns out, the location of the hotel was actually closer to the areas that most will really want to spend their time in (small circuit area and lakeside avenue).
Arelauquen is a peaceful mountain lodge, set inside a well-heeled, gated community. The rooms are nice and clean, with amenities of a residential property, like a kitchenette, and ample closet storage. Free laundry on site was really helpful, as our stay was in context of a longer trip. Staff is very attentive. Food is a little over-priced for what it is, but it's a resort after all.
The location has its pros and cons. It's a 20 minute drive from downtown Bariloche, which is both close and far, depending on what type of person you are. And it's a little bit annoying getting in-and-out of the gated community. But aside from some dinner expeditions, how much time do you really need in downtown Bariloche? People come to the region for the beautiful mountains and lakes and Arelauquen's setting is pretty dreamy. While the view at Arelauquen is inviting, you can't quite step out into it, because the lawn is a golf course. At the same time, you can walk or drive a mile to a private lakefront club, which you get access to as a hotel guest. There's also some short hiking trails. And an indoor-outdoor pool with a view. Overall, we stayed here 3 nights and would have been happy to stay longer.
This hotel really is very beautiful. It is located in the golf course and it is also a country club so you have amazing views of the mountains and grass fields. The service was great, although there is only one staff at the front desk and if there is someone else there you have to wait. However she is excellent and her English is perfect! No trouble communicating at all! Except when we were out of the hotel we could not reach the front desk as we later found out the phones were not working.
Our room was beautiful with an awesome view of the golf course. The bed was very comfortable and the room includes a small stove and sink as well. There is a very basic gym and indoor/outdoor pool with jacuzzi. The best part was you can also do your laundry there! They have a washer and dryer and it’s very convenient.
The biggest downside to this hotel is it is very far. It’s about 40 min drive from anywhere. We only went downtown once during our stay because we didn’t want to waste precious vacation time in transit. We still had a great time because the hotel is beautiful but just be prepared. The hotel is actually located inside a gated community where rich people have their mansions, so the security is quite strict. There is often a line up of cars at the entrance and if you are going from a taxi, they make you line up at the visitor’s line so they can take down the taxi driver’s information (even though the hotel gave us a swipe card that allows us to open the gate). One time we lined up in the residential line, opened the gate with our card, the and the security guard made us go again to the BACK of the visitors line. It was so so annoying. One afternoon, it took us 20 min to get from the gate to the hotel. If you go with the taxi the front desk calls for you, they don’t usually have any trouble at the gate, but if you go with one you hail from the street, they start to make trouble at security.
Overall we had a wonderful stay. The grounds are just beautiful. Just be aware of how remote you are before you book!
We stayed here for a week, 5 of us including one kid, and loved it.
The surrounding area is beyond gorgeous, and it’s a perfect base to explore everything this part of Patagonia and Bariloche has to offer.
The service at the hotel was truly outstanding.
Felipe was a joy to talk to and super helpful in giving us tips on what to do. What a cool guy.
Christian made the best cocktails and is super nice in every way. Top rated cocktails every time.
Maru gave us great service and excellent advice on what to do. She’s a badass.
Only downside was the toiletries were useless. You couldn’t get anything out of them. And sometimes the bar got a little noisy (our room was right under the bar!). Minor things that didn’t take away from an awesome stay.