Bagni Di Pisa
What We Love
- A five-star spa hotel on the outskirts of Pisa, with breakfast, a fitness hike, discounts and moreEnjoying health-conscious Tuscan classics at the exquisite Dei Lorena restaurant
- The regal luxury of the thermal spa
- Marveling at the impossibly high 18th-century ceilings
- Admiring the beautiful Tuscan surroundings
What To Know
- Free WiFi
- The hotel is popular among couples
- Reservations are subject to a city tax
Once the much-loved summer spa residence of the Grand Duke of Tuscany, Francesco Stefano of Lorena, Bagni di Pisa was famous across the region and attracted 18th-century Tuscan society. Today, it’s a masterpiece of loving restoration, offering a five-star luxury accommodation, a keen sense of history and an element of intuitive contemporary-design. Unsurprisingly, it scooped a coveted TripAdvisor Certificate of Excellence 2014.
It’s located close to the Leaning Tower of Pisa – so close, in fact, you can even see it in the distance. But it’s not just the view that makes this place so special. The hotel sits on top of several thermal springs which date back to Roman times, and offers a full-spa service experience with an extensive treatment menus. Inside the hotel, you’ll find a feast for the eyes, with 18th-century interiors, vaulted ceilings and marble floors. In the restaurant, it’s a feast of an entirely different kind – the unmissable, delectable, Italian kind.
How to Get There
We booked this hotel as a package through Citarlia, it’s Dark, dingy and desperately in need of updating and was a huge disappointment! We were booked in for 10 nights but after the first night decided that we’d be better off cutting our losses and fled home the next day.
It's seriously dated, and decorated with no panache or style, it’s very oppressive. If you’re interested in what a what spa looked like a 100 years OK it is fine for a short stay but not necessarily somewhere you'd want to hang out for any length of time.
The majority of the clientele were elderly, so it may appeal more to this generation. The dining room (where we ate breakfast) was cavernous, with no outside area. The option to eat in ones dressing gown was taken up by many of the guests, but this only increased the feeling that we were staying in a residential care home. We couldn't face the thought of eating there for dinner, so ate out in the local town.
The hotel looks quite different in real life compared to their website photographs, some clever use of creative photography. For example the outdoor swimming pools looks a reasonable size in their photos, in fact it was only 4m by 8m not enough to swim in and with only a dozen sun beds and enforced wearing of yellow bathing caps, in an outdoors swimming pool it was another huge disappointment!
Built as a municipal spa at the beginning of the last century this is more a 1920s a museum piece than a luxury hotel. Even though we had a superior room, it was very dark with a small window in one corner of the room. The main attraction of the hotel seems to be its spa facilities, it’s certainly not a place to go for typical summer holiday, I would estimate that it had less than 50% occupancy and that’s being generous.
Breakfast, you could have a freshly made omelette, I ordered one for my wife and I, 20 minutes pass and I catch the waiters eye, and he gives me that classic expression that he’s realised that he had forgotten to put our order in and rushes into the kitchen, 15 minutes pass and he reappears with an grey omelette (not two as I had ordered), looking like it’s fallen on the floor several times and quite frankly tasting like it too, my wife wasn’t bothered she didn’t get one.
The rooms have no drinking water so you have to use the mini bar at €3.00 a bottle, this is all far short of what we would expect of a 5 star hotel. It should not be part of the LHW group - it's simply not at that level, and raises expectations that are quickly dashed upon arrival.
We’ve tried in vain to get compensation from Citarlia, they’ve given very poor service so won’t be using them again either!
We stayed here 3 nites. Our room was on street side on 3rd floor with traffic noise. The air conditioning does not work in this hotel or maybe controlled by hotel, not sure, but we left windows open in order to keep room cool so dealt with traffic noise. My hubby asked for upgrade but was told hotel fully booked but you would never know it because extremely quiet. We were only one in bar each nite (maybe one or 2 other couples.). NO MUSIC! Like a morgue! Thank God bartender ( Fabio) made good drinks!! We ate in restaurant one nite and service/ food just ok. Again, very quiet and one did not feel like on vacation! We did not use Spa because very busy with site seeing but it seemed very hot! I think this hotel is more for locals who are looking for a quiet place to relax and detox! The historical architecture is interesting but I as a tourist would not recommend. But I definitely would recommend their sister hotel (Fontverdy). We absolutely loved everything about that hotel! Very lively environment! And beautiful setting! We want to go back! We have been in many 5 star hotels and the Fontverdy is at the top of the list!
What a special place. Gorgeous property, delicious food, and an amazing spa! I would highly recommend using the spa if you’re in the area. I would definitely stay here again if ever I’m back in Pisa! The staff is wonderful, too.
Just a wonderful visit!
We stayed here for two separate nights to start and end our driving tour around Tuscany. I have mixed feelings about our stays here as some things were really good, others were fairly 'meh' at best.
- The reception staff are amazing! They really go out of their way to do whatever they can for you including advising on parking, arranging last minute pressing, ordering taxis etc. They are some of the best reception staff I've seen in a while
- The location is good for a driving trip. There is ample parking and you're well away from the ZTL zone in Pisa. It's easy to get out of the hotel and onto main roads.
- The little town is lovely. On the first day we visited, there was a market. On the second day, there was a festival.
- The pools are nice. Be warned though - they're famous for their healing properties, so it's not the kind of place you can order a Gin & Tonic while you sit around the pool. Plus you have to wear bright yellow swimming caps.
- The food in the hotel is pretty good (we had two breakfasts and one dinner there), gets a bit ruined by the service (see below) but the food itself is pretty tasty if a little expensive
- The temperature of the bedrooms. In the first room we stayed in the A/C had one temperature no matter which setting we used - freezing cold. In the second room we stayed in, the room was over two levels with the A/C on the lower level. The area where the bed was located was super hot and my husband had to go to reception to source a fan in the middle of the night
- The in-room phone didn't work at all in the second room
- The service in the restaurant is abysmal - Fawlty Towers bad. When we went for dinner one night, we lost count of the number of guests complaining, being given the wrong things, trying to get the attention of waiters, not being given cutlery.
- The first room we stayed in had silver fish. I know they're not dangerous but they're kind of gross and it raises questions about the overall cleanliness of the hotel
I am happy and grateful now that I was at Bagni di Pisa.
The staff were fantastic. They really care about the customer experience.
The service received was exemplar.
Thanks to the manager Thomas Parenti.