Members Recommend
Very Good 3067 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Regional and Neapolitan cuisine at the hotel’s La Cucina restaurant
  • Palazzo Caracciolo’s restored historical architecture juxtaposed with modern, clean furnishings
  • Enviable location in historic Naples, near museums, public transportation and restaurants galore

What To Know

  • The hotel sits on a heavily trafficked street in Naples near the Napoli Centrale train station
  • Palazzo Caracciolo offers well priced packages, tailored for foodies, business travellers and urban adventurers
  • Internet connectivity in guest rooms is at times unreliable


  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Dining Drink Eat Modern Resort red restaurant Lobby Bar function hall living room leather


A stately mansion converted into a sumptuous 138-room hotel in the heart of Naples

The Lowdown

It is hard to overlook Palazzo Caracciolo’s glaring architectural heritage; it was, after all, a palace, a fortress and a noble mansion before being converted into a 138 room luxury hotel. Today, lemon trees grow up a giant pergola near the entrance, and tables and chairs are scattered inside the cobbled courtyard where horses and chariots used to park. Soaring ceilings and double height windows punctuate every room in the grand building; guest rooms and suites are like theatrical sets where Baroque and Rococo details are juxtaposed against modern touches like glass balconies and sophisticated marble bathrooms. While chic junior suites have a duplex layout with sleeping quarters recessed in a second floor mezzanine with a clear glass railing the looks onto a lofty living room, the historical suites put the old palazzo’s architectural layout front and center. MGallery Palazzo Carcciola serves one of the best breakfast buffets in Naples with platters of local cheeses, cured meats and fresh fruits, locally made breads, and a flurry of different cereals, juices and yogurt smoothies. The bar, La Cantina, is a nice spot for an afternoon aperitif or a nightcap. The hotel’s La Cucina restaurant serves a bevy of regional specialty pastas, truckloads of fresh fish and an excellent selection of regional and domestic wines.

In the Area

This highly chaotic, 13th century historic neighborhood in central Naples enjoys prime location next to Napoli Centrale train station. Public transportation abounds in this busy part of town, but many urban attractions, like the Naples National Archaeological Museum and Sansevero Museum, are each a short 10-15 minute walk from Palazzo Caracciolo. Nearby, are Naples’ world famous pizzerias, like L’Antica Pizzeria da Michele, Pizzeria Trianon and Pizzeria di Matteo. Also close by is the Via Duomo, a long avenue lined with clothing boutiques and cafes leading all the way to Naples’ bustling marina waterfront.

How to Get There

Palazzo Caracciolo Napoli MGallery by Sofitel
Via Carbonara 112
Naples, 80139 Italy


4.5 Very Good 3067 Reviews
Well situated hotel
Reviewed 2 days ago

Great welcome. Had room 200 which was on the in between floor. So very quite and spacious room. Breakfast place had several options which allowed us to enloy breakfast in a more quite corner. Good lobby service!

Great hotel which is conveniently located
Reviewed 2 weeks ago

Second stay - Overall it was awesome again. Junior Suite was great - thanks again :) Bed was a little bit uncomfortable (ie soft). Service was great and hotel design was impressive. We will come back.

Very nice
Reviewed 2 weeks ago

Very nice place and very romantic, in my opinion. Very nice and warmful staff. Breakfast, so so... except the ladies staff who are very sympathetic and smiling and make you happy for your day.
the bar and the bartender: great!
the rooms are good, with a spacious bathroom. the amenities kits and shower gel are good quality and very good smell to me.

Don't pay attention to the surroundings...it's Naples...^^ Good location to visit the center and the restaurants of pizza and all. The front desk provides good informations about touristic things and restaurants advices!

A wonderful experience at a beautiful hotel!
Reviewed 3 weeks ago

In the heart of Naples this hotel really shines. It's location, 5 minutes from the historical district, was great. If you're into architecture, service and quiet and comfortable well appointed rooms, this is your place. I recently spent 5 days here and enjoyed every aspect of the hotel. The front desk staff was really helpful with everything I needed, restaurant recommendations, tour recommendations, directions to this and that, first class. I really loved the outdoor patio(it's covered mostly) next to the bar, where you could sit and have a drink or cup of coffee while enjoying the fresh air. Simply a really great value hotel in the heart of Naples. I highly recommend this hotel.

Oasis in the midst of chaos
Reviewed 3 weeks ago

Booked this hotel as part of a United Vacations package for a 3-night stay in Naples. I really liked it. The street is a bit of a mess with lots of construction going on, but the minute you walk through the arched entrance it is as though you have entered an oasis. It's so quiet! Check in was easy and efficient. I had booked a massage and "wellness" session for the evening of my arrival and it was confirmed before I even had a chance to ask.

My room (312) was a little hard to find but I was very pleased with the size, the cleanliness, and most of all, how quiet it was despite facing the street.

The wellness area is unique. You are actually booking to have an hour of completely private use of the sauna, jacuzzi, steam etc. The massage was as add on and well worth it.

I had room service twice--both times the food was quite good and served quickly. I missed the breakfast because I had commitments on the mornings I was there.

As far as location, I had no problem walking to the historic center and for my farther journeys the hotel called a taxi.

All in all I would definitely stay here again. Great value and wonderful accommodations.