Aragona Palace Hotel & Spa
What We Love
- The panoramic views from the hotel's freshwater swimming pool
- The island's naturally therapeutic mud and thermal waters
- Sampling the local delicacies; rabbit, snails and fish are menu staples
What To Know
- It’s only a five-minute walk from the harbor, where ferries depart for Capri and the Amalfi Coast
- Guestrooms above the bar can get noisy; light sleepers should bring earplugs
- Not all rooms have private balconies
- Free WiFi
How to Get There
The hotel may not be 4 * but the staff are 5*. The hotel is typical of a lot of Italian hotels, where it is dated but spotlessly clean. We asked for a quite room and we got one at the back of the hotel. we had our own sun loungers and table and chairs directly outside our room. We asked for extra towels to use at the pool etc and everyday there were extra towels placed in our room without us asking.The aircon worked perfectly and it's free!!!!! along with free WiFi
We had no problem with mosquitoes even being so close to the harbour!
Breakfast was adequtae plenty of fresh fruit,yoghurt,cereals etc and you can ask them to cook eggs any which way you would like. Dinner was either excellent or ok but you can also switch dinner to a meal at lunchtime if you preferred.
There is not one English speaking channel not even CNN so if you like to watch a bit of telly there is Sky which is about £5.00 per day I think, it did not bother us quite got used to watching Midsumer Murders in Italian while getting ready to go out .
There are no tea/coffee making facilities but if you ask they will supply.
Praise must be given to the staff, who work tirelessly to make sure your stay is as pleasant as can be all of them are friendly,polite and professional
I would not hesitate to stay at this hotel again
Staff was lovely but hotel was not. Old tired hotel, breakfast did not have quality ingredients. Thermal pool was in dark area no receptionist in spa, no one to be found anywhere. No towels - we were told that we had to bring your own from room, but they did not provide extra towels in room for spa/pool use. As another reviewer wrote garden room faced wall, not a garden and mosquitoes were everywhere. Air conditioning did not work, when we inquired the next day we were told the entire hotel operates on one system and it was not warm enough to turn it on. Definitely not how a 4 star hotel ought to operate.
So I have mixed feelings about Aragona Palace.
1 - It is really close to the Port so about a 5 min walk. However, the roads/path are cobbled and if you have more than 1 case you will find it difficult to manoeuvre. Also, if it is raining (proper downpour the day I arrived), you either have to walk it or take a taxi for €10 for what is essentially a 2-minute drive - the hotel has no coaches or drivers. The location is great though - as there are lots of fantastic restaurants nearby and the buses are right next to the Port.
2. I was given an upgrade from my standard room to a "harbour view" - which was great except that my view was more street than actual harbour. I was there in May and it was already quite warm, so I needed the air-conditioning. However, May is still their "Winter" season, so they still have the heating on rather than air conditioning. My only option was to have the heating off or open the windows. As I was overlooking the street, I had people walking about, cars and noise from the bars and restaurants around. I wouldn’t have been able to sleep so I asked to change rooms. The only ones available were smaller and had a view of the building next door. At least it was quieter. I had to move my bags from room to room however because they had no porters to help.
All in - its a nice hotel. They have 2 pools (one with waters from a thermal spring) and a Spa. The Staff were friendly and gave good advice on how to get around and what to see.
We had been recommended to stay at this hotel and overall we enjoyed being here; mainly because of the staff and it’s location. We were here on half board and I loved the salad bar which you can have before a starter or in place of it. Considering we were in Italy I won’t say it was the best food around. My advice would be to have your main meal at lunchtime and go out and have a glass of wine and some nibbles or pizza in the evening.
We had a room with a closed in courtyard which didn’t get any sun but at least it was quiet.
I think we would go back as it’s a good place to get round the island and with some good shops and restaurants within walking distance
We have chosen the Aragona Hotel for its location, rooftop swimming pool and HB package. There are many positives in staying at the hotel. Location near boats and many restaurants, bars and beaches within easy reach.
If you like a cup of tea in your room, be aware that like many continental hotels there is no kettle in the room. Bring your own or ask reception. We have had a breakfast & dinner package that we did not use. Breakfast buffet was average, but if you asked for other dishes they would cook for you. We have found the lunch/dinner menu a little bit uninspiring so we went exploring nearby restaurants which offer great pasta dishes and beautiful fresh fish. On reflection, if I was to do it again I would not book dinner. You can always choose to dine in and it will be added to your room bill. On the bright side, the hotel's service is excellent. The quality of service makes up for any material imperfections. All the reception team particularly Simona and Maria would go the extra mile to meet your needs. Just ask. Same goes for the dining room staff and the kitchen.The rooftop swimming pool is small but nice and there are sufficient chaises longues. We had room 102, just above the entrance door. Great view of the harbour and was lovely to be on in the evening. The street is very vibrant and colourful .The room itself was a Standard, not a lot of extras but there is a safe. All in all we have had a pleasant holiday and this hotel has provided an adequate base.