What We Love
- A welcoming hotel near the Amalfi Coast, with breakfast, a bottle of wine and lovely extras The wonderful owner and his staff, who make the Hotel Europa a little oasis of calm
- Exploring Pompeii, Sorrento and the Amalfi Coast, which are all close by
- Relaxing beside the outdoor pool after a day of seeing the sights
Italian hospitality is all about the food, the people and the scenery, and with the Hotel Europa, you’ll enjoy all three. Just five miles from Pompeii and an easy drive from the glorious Amalfi Coast, it’s a lovely, no-frills base for exploring one of Italy’s most beautiful areas.
With daily shuttles to the city centre and a friendly team on hand to help you organise local trips and excursions, you’ll be perfectly placed to make the most of this sun-kissed destination. Hotel Europa itself is a simple hideaway, with light rooms featuring modern amenities and furnished balconies. There’s an inviting bar and lounge area, a tennis court, massage services and a solarium, and an attractive outdoor pool surrounded by gardens, for cooling off after a day’s sightseeing. The restaurant serves fresh, local cuisine in a relaxed dining room, and the generous continental breakfast is served on the tranquil shaded terrace.
How to Get There
The hotel is situated among abandoned buildings. I don't know why they think it makes sense to do business there. You will feel scared as you climb your way to the hotel gate. Breakfast is sub-par. You get your coffee from a machine and not from a human being like most Italian hotels.
Sad that staying at hotel Europa actually was the worst part of our holiday this year. Hotel is in a very rough area- approaching the hotel there are abandoned buildings with smashed glass and your actual view from the main hotel reception is of one of the abandoned buildings.
On arrival we had Francesco the main manager gushing over us saying ‘treat this as your home’ ‘you want to go to Sorrento? We take you on our free shuttle bus service’... we were pulled in and thought how lovely! We booked on to this straightaway at reception and were told this service to Sorrento is free it leaves at 9.30 or 11.30 in the morning.
Anyway in the morning well, the shuttle bus service is a bit of a joke- it is literally a ride in the back of a small car to the train station nearby Nocera- we weren’t told any of this and when we got out the car I asked my partner ‘is this Sorrento?If it is I don’t know what people are talking about as it is a dump!’ Nocera is not a nice area at all and bearing in mind two girls just dropped off in this rough area, well I didn’t feel safe at all- the guy who dropped us off didn’t even take us to the station he pointed and kept saying you walk up there- we did exactly that we walked to what I would describe as a small graffitied station with no English speaking at the counter- it was lucky there is literally one train line because no one was helping us figure out what train to get!
We have travelled a lot around Europe but I can tell you now the Italian train service isn’t up there with the most efficient- we waited 45 minutes for a train then chanced it jumping on one we thought was the right one- thankfully we were right and we then journeyed 25 minutes to Sorrento- bearing in mind the hotel tells you virtually on their website they take you to Sorrento these trips began to take their toll and made our stay in Italy this time quite awful.
Food for us was a bit of an issue at the hotel. I’ll just set the scene of this for you- the area the hotel is in has no little restaurants that are easily accessible to walk- perhaps if you are a burly bloke and you feel comfortable walking past groups of moped riders hanging out at the bottom of roads- we did not. We ventured out once in the local area to check it out to scope out places to eat for the upcoming week- we saw some truly beautiful Italian sites- saw the police pulling over one of the moped gang members (how lovely!) and nearly got run down trying to find a route from the hotel that didn’t mean walking down the side of a road- extremely dangerous walking there are no pavements just road and one route was
through a tunnel- honestly you can’t even make this up! So if we didn’t eat out on the excursions we were stuck using the restaurant facilities.
Restaurant on site has a very limited menu- it doesn’t change either- there is no pizza on the menu or burger. Also quite pricey- most starters 10-12 euros with mains starting at 18- 22 euros. We went down to eat one evening and my partner ordered a squid dish which was horribly over cooked. In all fairness to the serving team they apologised profusely and went about ordering a new meal for my partner. This new chicken meal took 20 minutes to come out- so my food had gone stone cold as I didn’t want my partner eat by herself.. anyway the dish came out looked amazing. Until she cut into the chicken and the chicken was undercooked. I’ve put a picture on of this meal. Anyway the restaurant was very busy this night so I thought I won’t embarrass the staff by talking about how we have just been served raw chicken... we went to the top reception desk just to make sure we weren’t charged for these meals and to voice a concern about service.
Now I am not a shouty person and I don’t have what I would deem a loud voice- when I started explaining to the man on reception about what had happened he silenced me by saying ‘ you need to calm down now.. calm your voice and quieten down’ I honestly didn’t know where to look it was so patronising and condescending (and I’m not here to throw in the sexism card but I wonder would he have spoken the same way to a man?) I said to the man ‘this is the normal tone of my voice and I have not raised it.’ He then gestured with his hands for me to again lower my voice.. the mans explanation for the chicken being undercooked was ‘well hotel restaurant is very busy tonight’ what an absolute joke! Safe to say we got the meals taken off. I wanted more to be done to be honest like an apology but it never came from the member of staff- I have never been spoken to in that manner by any hotels I have ever stayed in. It upset me a lot and it completely ruined that night as I thought about it all night how I had been spoken to. It is unacceptable and I certainly would not like anyone else to have that experience.
Safe to say we didn’t order from the restauraunt again- I asked at reception if they would order us a takeaway pizza in (on another review on here someone said they had walked to a pizza takeaway spot) the hotel refused and said we needed to use the restaurant. So we managed to get just eat Italian to work and ordered the pizza ourselves. It was delivered to the front gates at a reasonable 20 euros
for two foot long pizzas and large chips. The hotel was not happy and said we couldn’t have pizza in the main area. I explained the reason why we had pizza was because my partner had been Served undercooked chicken at the onsite restaurant. This was batted away with ‘yes,yes, yes but you can’t eat pizza here’ (how caring!) we happily took the pizza
up to our room.
Just to give you an idea of taxi prices for different ventures- sometimes doing the whole going to the little station and getting trains is too much..
Taxi to Pompeii- 25 euros. We asked the guy how much it would be for a taxi to Sorrento he said 70 euros (lol) taxi ride from the small station to the hotel 10 euros.
So in summary this is not a good place to set up base for travel- talking to some Italians they told me that where we are hotel wise is in such a rough area ( was thinking great to find this out now!!) they advised next time to avoid paying too much for a hotel stay in the village piano and stay there because from piano it’s 20 mins walk to Sorrento
and not as expensive as Sorrento. Plus it’s beautiful.
Hope this helps!
Hotel Europa castellammare di stabia is a charming place.
When we arrived, the owner greeted us. Francesco is gentleman, a wonderful person for whom customer satisfaction is a priority.
It is a small hotel - 40 rooms. We had a large room with a terrace. Spotless everywhere which should be a model for other places. The hotel has a free swimming pool with plenty of sun loungers, showers and a changing room. Surrounded by a beautiful garden with rest areas, a tennis court.
The food in the hotel is great. Starting from a rich breakfast. On offer: cereals, ham, salami, cheese, tomatoes, cucumbers, delicious marmalades, yoghurts, fresh fruit, pancakes, wonderful home-made cakes, various types of coffee, tea and juices.
Lunch also has a large selection.
Dinner deserves a Michelin's star.
If you need a line of advice, the owner Francisco and the rest of the staff will be happy to help you.
The hotel is a wonderful base for trips to Sorrento, Capri, Naples and other places nearby.
We are so overwhelmed by this place that we will be back in September next year. Special thanks to the owner Francisco and the rest of the staff: Francesca, Rafaele Pio, Rafaele, Carmine.Marcello.Umberto, Alexandera and all housekeeping.