Hotel de la Ville
- Free WiFi
- Parking On Site
With a stay at Hotel de la Ville in Monza, you’ll be in a regional park and minutes from Royal Villa of Monza and close to Monza Cathedral. This 4-star hotel is within close proximity of Monza Park and Autodromo Nazionale Monza.
Make yourself at home in one of the 70 individually decorated guestrooms, featuring iPod docking stations and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Spa, Wellness & Premium Amenities
Don’t miss out on recreational opportunities including a sauna and a fitness center. This Victorian hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Monza? This hotel has facilities measuring 6674 square feet (620 square meters), including meeting rooms. Free self parking is available onsite.
How to Get There
We stayed in this hotel for three nights as part of a personalised tour of Tuscany and Venice. It is centrally located being less than 10 minutes walk from the SM Novella railway station and within the city centre; so ideal for a sightseeing holiday or a short break. Given the location of the hotel, our room (facing a narrow side street) was reasonably quiet with minimal traffic noise.
We opted for a Superior Room and our bedroom was spacious, with clean luxurious decor incorporating all the usual amenities expected from a 4* hotel including a settee. There was a well stocked mini-bar in the room. The bathroom was a reasonable size and like the bedroom it was well appointed and spotlessly clean. The check-in/out was fast and efficient. In general the hotel staff were friendly and courteous.
The hotel does not serve dinner but there are plenty of quality restaurants close at hand. The continental buffet breakfast was served in the dedicated breakfast room. There was a good selection of cold dishes and fresh fruit on offer; for those who enjoy a cooked breakfast there was a small selection from the hot tray.
The hotel features a large, well appointed and comfortable residents lounge on the ground floor with a bar offering a good selection of drinks at typical hotel prices. Happy hour is between 6:00 and 7:00 pm when the hotel serves a good selection of complementary snacks at the bar.
We would defiantly use the Hotel De La Ville again if we found ourselves in Florence. It provided us with a comfortable refuge after a hard day's sightseeing and will be fondly remembered as the base for our Golden Wedding Anniversary.
What impressed us most about this hotel was the front desk staff. Every single person we came in contact with would go above and beyond to make our stay lovely. The hotel was clean, rooms big, towels plush, and beds soft. It is also in a great location.
The only reason I'm rating this as 'very good' instead of 'excellent' was the early morning noise issue. Every morning at 5 am we would hear the delivery trucks pull up and unload and lets just say..... they weren't quiet. We had an 'odd number' room on the 3rd floor. I would venture to guess that all the rooms with odd numbers experience the same problem. However, all the other great qualities about the hotel far outweighed this one little downside.
I travel a lot- more than 10 trips to Italy so far. We had no air conditioning for 3 days throughout the entire hotel. At first, management denied that there was a problem, but many angry guest went to the front desk to complain.
Although the location is excellent for walking to destinations... this hotel did not have enough servers for breakfast nor bar/dining room. Long waits for service, and less than average food for Italy. Happy hour was sort of a rip-off with a ridiculous appetizer buffet with a drink. Very subpar. Crackers and olive dip, and a taco sauce with chips? Seriously folks !
Our room was small and claustrophobic with no outside light! The happy hour means that instead of charging 7€ for a beer they charge 10€!! We weren't offered food nor did we want it! After 10 minutes arguing my bill was adjusted --a rip off hotel if you let them. I wouldn't stay here again.
We arrived at Hotel de La Ville at about 10:45 in the morning. Upon checking in, we were informed by the front desk that our room would not be ready until after 14:00. There was no problem with this, as we understood the check in time.
So we checked our luggage with the bellman and asked for a receipt. He said they do not offer receipts for checked luggage but that it would be safe. We crossed our fingers and went out for a walk and lunch.
When we returned and obtained the key for our room we noticed a little sign on the front desk that described an evening Happy Hour Party. Based on our prior travel experiences, this has always been an invitation to a hotel manager’s complimentary event. That is, traditionally when you are invited to a party, you are not asked to pay for your drinks or snacks. However, this was not to be the case here as we’ll describe shortly.
When we entered our room our luggage was delivered within two minutes. By the way, all pieces were delivered intact. Our room was beautifully decorated, a decent size and had one window with what appeared to be rich-looking full length curtains that covered the entire space of the window. So we were a little surprised when we opened the curtains, then opened the shutters that the view was of a blank wall with a gutter downspout. In other words, our view from the room was non-existent. So after a short rest we decided to change our clothes into something a little more formal and go downstairs to participate in the “American Bar Happy Hour Party, Join Us!”
We went downstairs into the bar area where we were greeted by a fairly large group of people drinking, conversing, laughing and what appeared to be having just a great time. Some of the guests were at a large round table collecting samples of the attractive-looking hot and cold appetizers.
I went up to the bar and ordered a water for my wife and before I even ordered a glass of white wine, the bartender offered me a glass of “Champagne.” I thought, very nice. Only problem was when he said that will be 12 Euro. I inquired about the advertised Happy Hour Party and asked him to verify that it was complementary.
He responded with what I interpreted to be in a condescending tone, “What, are you kidding? There is nothing free here…” So I paid the bar bill and grumbled all the way through the little 3-ounce glass of Champagne and my wife through her water. The advertised hot and cold appetizers were not free either. I've never been invited to a happy hour "party" where you were expected to pay. So for a while I dealt with a stinging feeling that this was a smooth, polished (but perhaps unintentional) case of bait and switch advertising. I categorically am not accusing the hotel management of a bait-and-switch ploy. I’m just describing how I momentarily felt about this experience.
The next morning we went into the restaurant area for our included continental breakfast. It was a small area with slow service but an abundance of food items. The waiter was a little surly with some of the diners. I even heard him say to one of the arriving diners in a gruff voice to wait in line like everyone else for their coffee. Ouch! He was clearly overloaded with the number of diners he was expected to serve.
Overall: The lobby of the hotel was impressively decorated, as were the sitting areas within. It was a lovely hotel and in a great location. Our room, while small, was beautifully decorated. The view from the room, however, was non-existent.
The only negative was the misleading advertisement about the Happy Hour Party. A typical travel year for me is about 100,000 miles worldwide. So this was not my first experience with a happy hour advertisement. It wasn't the price of the Champagne and the bottle of water that caught me off guard, it was the innuendo of a hotel management invitation. I wonder how many guests have had the same unpleasant experience.
They should include a footnote on the advertisement that the charges for Happy Hour Party food and beverage will be happily added to the guest’s bill. The bartender, however, could use a little reset to his demeanor.
The staff, while accommodating, also could use a few training sessions on diplomacy and tact, and of course grinding out an occasional smile.
Would we come back? Yes, I believe so but with a reset of our own expectations.