The Westin Dublin
What We Love
- Westin’s justifiably popular Heavenly Beds (so comfortable) and Heavenly Showers (great water pressure)
- In-room spa treatments on request
- Restaurant menus with “superfoods” to help guests eat healthfully and feel energized
What To Know
- The hotel can recommend local babysitting services but can’t directly make any childcare arrangements
- All rooms are nonsmoking
- Rollaway beds and cribs are available for an additional fee
- Free WiFi
- Parking On Site
- Room Service
Once the Allied Irish Bank, the grand 19th-century building occupies its own city block opposite Trinity College in the cultural center of the Irish capital. The 163 guestrooms and suites have contemporary conveniences like WiFi and come stocked with Heavenly Spa by Westin bath products. The Atrium Lounge has a glass ceiling five stories up and replica balconies that lend a Georgian-courtyard feel to afternoon tea, while the Mint Bar, in the former bank vaults, is a welcoming place for a Guinness in the evening. The Exchange Restaurant & Cocktail Bar is a relaxed environment with an Art Deco design that also pays homage to the hotel’s history and offers brasserie-style dining with Irish ingredients. Perhaps surprising in a country not known for healthy habits, the Westin goes out of its way to help guests take care of themselves, with 24-hour WestinWORKOUT gym, energy-boosting foods on the menus, and spa services available in guest rooms.
In the Area
The hotel overlooks Trinity College and the Bank of Ireland, and is an easy stroll from the city’s Cultural Quarter, home to museums like the Dublin Writers Museum, which offers peeks into the lives of Oscar Wilde and Samuel Beckett among others, and the National Gallery of Ireland, home to large collections of Irish and European art. Also nearby is Grafton Street, famous for its high-end shops and entertaining buskers (Glen Hansard of Once was at one time among them). And Dublin’s famous Temple Bar, an institution since 1840, is within easy stumbling distance home.
How to Get There
Lovely place and strategically located in heart of London. Everything near by. Pleasant staff. Lovely rooms.
Only minus point I noticed was that if you order room service they charge delivery charges, yes you read it correct. Delivery charges for serving in room. I did spoke with them and this was the reply - @kumarvidhani This is normal for most of our hotels. This should be outlined on the room service menu in your room. I was really disappointed by this. Also since hotel is under renovation rooms I got were blanked out by plastic sheet, so could not see out. Also we were occupying 7 rooms and most of us were couples and they allowed us twin bed rooms. So maybe next time I might avoid this hotel.
I recently spent four nights at this fabulous hotel . The service was impeccable and the location ideal . The rooms were very clean and spacious and the concierge was extremely helpful in making sure our trip was enjoyable. I left one of my favorite pair of jeans in the room when I left and they graciously found them and mailed them back to me in the USA . I am so grateful!
We checked into the Westin at the end of our trip to Ireland and we could not have chosen a better hotel. It was centrally located in a very nice section of the city, close to many sights, restaurants and of course pubs. The staff was quite helpful and they made sure your every need was met. We did take advantage of the afternoon tea and I would recommend everyone visiting this hotel to plan at least one tea at this hotel. The hotel is also known for their Saturday afternoon Gin and Jazz. They offer gin tonics with ingredients that I have never experienced here in the US. add this activity to your to do list when at the Westin. The rooms are spacious, clean and comfortable. The restaurant has a very good breakfast buffet or menu choices. I would recommend this hotel to people who are looking for that extra special treatment when on a vacation. The staff treats you as though you are their own guests and they want you to enjoy your stay.
I called into your fine hotel yesterday and I had the genuine pleasure of meeting Rosa and Damian. Both of these two wonderful people went above and beyond for a picky customer.
Please pass on my regards and thanks.
Food was exceptional and the drinks were great.
3* service wrapped up in a 5* packet and sold at 7* prices. Last weekend was my 6th visit to this hotel since 2012 and will hopefully be my last.
The nearest comparable rate I’ve paid in the past 12 months, and therefore the best comparison point I have, is the Mandarin Oriental in Tokyo. Albeit the MO was significantly cheaper. It’s like comparing an AMO Zil to an Aston Martin DB5.
I booked two club rooms five months ago. In every club room I have stayed at every other SPG property there have been explicit benefits to justify the price tag such as a designated club floor or a club lounge. The club rooms at this hotel provide no incremental benefits. If they do I did not receive any.
The “Queen Bed Club” was designated “Quiet Location”. I ended up on the first floor over the main entrance opposite Temple Bar. The second room allocated was a standard atrium room on the first floor. After an unnecessarily difficult phone call at 10.30pm, and after refusing another noisy room with two single beds, a 4th floor room with a king bed in a quiet location was miraculously found.
The check in was a shambles. Whilst waiting for the rooms I took my pre-booked afternoon tea on a table in a corridor that was too small to fit two afternoon teas on it. We asked to move tables but never received an answer. The banana bread, which last year was great, tasted like a block of cinnamon. Finally at about 2.40pm we were texted that one room was ready. I was never notified when the second became available; it was some time between 2.40pm and 5pm.
Each morning we were quizzed if breakfast was included. I elected breakfast as a platinum benefit. Breakfast was mediocrity itself. The best interaction I had all weekend was with the concierge who was able to book a taxi with no drama. Every other interaction was at best “ok”.
On the second morning I took breakfast before leaving. I picked up my plate to find a post-it note on it saying “polished”. That for me sums up the whole hotel. Yes it works, but is that the service you expect for €395 per room per night? I’d be happy at €150.